U.S. Citizen Services in Germany

Which Consulate Serves Your Area?

Berlin:
The U.S. Embassy in Berlin offers a full range of services for American citizens in the states of Berlin, Brandenburg, Bremen, Hamburg, Lower Saxony, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt, Schleswig-Holstein and Thuringia.
American Citizen Services Office Hours and Appointments in Berlin

Bremen (Consular Agency):
The Bremen Consular Agency provides limited consular services to Americans resident in Bremen, Hamburg, Schleswig-Holstein and Lower Saxony.  
Consular Agency Location and Hours of Operation (please note the new location and directions).
Please note:  The consular agency will be closed on Monday, February 18 (President’s Day), 2013.

Düsseldorf: The Frankfurt consular section has assumed responsibility for providing American Citizen Services to the Düsseldorf area. If you require assistance in the Düsseldorf service area, please contact the Consulate in Frankfurt.
American Citizen Services Office Hours and Appointments in Frankfurt

Frankfurt: 
The Consulate General in Frankfurt provides a full range of services for American Citizens in the states of Hesse, Baden-Württemberg, North Rhine-Westphalia, Rhineland-Palatinate, and Saarland.
American Citizen Services Office Hours and Appointments in Frankfurt 

• Please click here for delivery instruction (pdf) for passports.  Please note that these delivery instructions only apply to Frankfurt.  For Berlin, Bremen and Munich, please continue to follow the instructions on their individual web pages.

Hamburg:  The Berlin American Citizen Services team will be conducting an ACS Service Day at the Consulate in Hamburg on Monday February 25, 2013.  You must register in order to attend using the registration form. 

We typically conduct ACS Service Days at the Consulate in Hamburg in February, April/May, and November, so please check back on this site for information closer to those dates.

In the meantime, the Berlin Consular Section is responsible for providing American Citizen Services to the Hamburg area.  If you need assistance, please make an appointment in Berlin.

American Citizen Services Office Hours and Appointments in Berlin

Leipzig: The Berlin Consular Section has assumed responsibility for providing American Citizen Services to the Leipzig area.  If you need assistance, please make an appointment in Berlin.

American Citizen Services Office Hours and Appointments in Berlin

Munich:
The Consulate General in Munich provides a full range of services for American citizens in the state of Bavaria.
American Citizen Services Office Hours and Appointments in Munich

Security - How To Get Into The Consulates (pdf)
If you fail to follow these security requirements (pdf) you may face delays or cancellations to your visit.

Inform yourself of what you CANNOT bring into the consulate.

This includes:

• Cell phones
• USB Sticks
• Portable game devices
• More restricted items (pdf)

Who is allowed in the building?

For U.S. Passport and Consular Report of Birth Abroad applications, please note that only the following visitors will be permitted entry to the Consulate:

• The applicant
• Both parents/guardians (and minor siblings) of applicants under the age of 16
• One parent/guardian (and minor siblings) of applicants between the age of 16-21
• Escorts required to accompany applicants with special needs

Due to security and space constraints, we are unable to permit other guests into the Consulate.