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NFC's single point of entry for customer assistance for Agency-authorized servicing personnel.

Phone: Call 1-855-NFC4GOV (1-855-632-4468) from 6:00 A.M. to 6:00 P.M. Central Time, Monday through Friday except for Federal holidays. These hours of operation are effective October 7, 2012.
Web: Submit incidents via the Internet using the Requester Console user ID. Users can submit incidents 24 x 7 except for scheduled maintenance periods.
Callers who are hearing or speech impaired:
Federal Relay Services
Online: www.federalip.us
VRS: 877.709.5798
TTY: 800.877.8339

Additional NFC Contact Center support information can be found below.

Click here for more information on the consolidated help desk initiative.