DEMAND DATA EXCHANGE/CUSTOMER COLLABORATION (DDE/CC)

Purpose: Demand Data Exchange / Customer Collaboration (DDE/CC) enables DLA and its customers to collaboratively manage their future supply plans/order forecasts through the use of a web-based planning tool. This information is an integral part of the DLA final published forecast. This toolset provides the customer with a mechanism to share their future supply requirements with DLA on a monthly basis and was designed to improve customer support, through real time monthly collaboration. This will improve support of dynamic customer requirements, enabling more effective and efficient communication with our customers, and resulting in more reliable forecast, reduced shelf stock, and reduced customer wait time. Customer information added to the statistical forecast will improve the overall accuracy of the forecast. Improvements to forecast accuracy will allow DLA to operate with reduced inventory, cutting costs significantly while simultaneously reducing customer wait time, an inventory measure of operational readiness.

System Requirements: Use of the DDE/CC tool Web site requires Microsoft Windows 2000 Professional, SP 4, or later, and Microsoft Windows XP, SP 1, SP 2, or later

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For DDE/CC functional support contact: collaboration@dla.mil

For DDE/CC technical support contact the DLA Information Operations Richmond Helpdesk at: dscr.helpdesk@dla.mil Or call: (toll free) 1-866-335-HELP or 804-279-4357

To gain access to Demand Data Exchange / Customer Collaboration Click Here