United States Diplomatic Mission to Italy

Visa Interviews

With few exceptions, applicants for visas must appear personally for an interview before a visa may be issued.

Interviews are by appointment only. Appointments cannot be scheduled or changed directly through the Embassy or Consulates but only by contacting the user-pay Visa Information Service. Since there may be cancellations, you may also check back with the Visa Information Line to see if an earlier time has become available.

To obtain an appointment, you must complete the electronic visa application form (DS-160) on-line, available in the "Visa Application Forms" webpage. This new electronic visa application form will allow us to read the information on the application form automatically with a barcode scanner, expediting our visa process significantly.

Once you complete and print the DS-160, contact the Visa Information Line, as indicated in the "Contact Information" webpage, to schedule an interview appointment. The call center is open 8:30 a.m. to 5:00 p.m., Monday through Friday except Italian holidays. The operator will ask you the bar code number on the confirmation page of the DS-160.

The appointment schedule for visa interview is made available every two months. Applicants have the ability to schedule their visa interview for the current month or the next calendar month.

On the day of the interview, applicants must present the originals of all required documents. Only applicants with interview appointments will be allowed inside the Consulate and there may be a wait of up to two hours before the interview. For security reasons you will be allowed entry only at the scheduled appointment time and with no bags/backpacks or any electronic objects (i.e. notebook, mobile phone)

Since no assurances regarding the issuance of visas can be given in advance, final travel plans or the purchase of non-refundable tickets should not be made.

Nationwide Courier Service for Visa Return

Since 2007 all non-immigrant visas issued in Italy will be returned to our customers through our courier partner, Mail Boxes, Etc. (MBE.)
MBE offers speed and convenience, coupled with security and an unparalleled record of customer support and document tracking.

If your visa application is approved, you will have the option of collecting your passport containing the issued visa directly from the accredited Mail Boxes, Etc. store near the consular office which issued the visa, or choose to have your document collected and couriered by MBE to an address you designate.

Contact information for our Mail Boxes, Etc. partners, along with details and pricing, follows:

Rome: Mail Boxes, Etc.
Via Andrea Ripa, 14/16
00198 Roma
Visa.roma@mbe.it

Milan: Mail Boxes, Etc.
Via della Moscova 13
20121 Milano
Visa.milano@mbe.it

Florence: Mail Boxes, Etc.
Via San Gallo 61 Rosso
50129 Firenze
Visa.firenze@mbe.it

Naples: Mail Boxes, Etc.
Via Andrea D’Isernia 41
80122 Napoli
http://www.visanapoli.com/

Price List:

Passport pick up at Local MBE office:

€5.00 price per individual passport or family group (except for E visa applicants);

€9.50 price per individual passport for E visa applicants.

Additional charges for passport delivery service (individual or family group):

Delivery within City Limits € 14.00
Italy-wide delivery € 16.00
Express (same-day) Delivery within city limits*** € 9.00
Express Delivery Italy-wide € 28.00
Two-way Tariff (combined drop-off and pick-up) € 9.50

***Surcharge per zone within city limits

If payment is not made at the local MBE office, there will be a surcharge of € 16.00 for Cash-on-Delivery (COD) service.

Examples:
Pick up of one passport with Italy-wide Delivery
€5.00 + €16.00 = €21.00
If payment is made on delivery, rather than at the local MBE office
€5.00 + €16.00 + €16.00 = €37.00

Mail Boxes Etc. (MBE) is the authorized courier agency and does not provide general visa information. For general information and visa appointments, please contact the Visa Information Service.

Holiday hours may vary. Please contact MBE offices for specific public hours during the Holiday season