The Army has a range of resources to assist you following an
emergency. Your local health professionals, family support groups and
chaplains can provide helpful information and guidance to speed your
recovery.
Checklist to consider after
a crisis to make sure your health care needs are met:
Check Your Identification
(ID) and Enrollment Cards
You must have a valid uniformed services ID card to get
care or have prescriptions filled. If your ID card was
lost, visit the nearest ID card office to have another
ID card issued. If enrolled in any TRICARE health plan
(i.e., TRICARE Prime, TRICARE Prime Remote, TRICARE Reserve
Select) and your enrollment card was lost, call your
regional contractor or TRICARE Area Office.
Follow Appropriate Referral/Authorization
Procedures
Many times during a disaster, especially if mass evacuations
are in place, TRICARE will issue blanket referrals and
authorizations for care to ease the process during a
time of crisis. Once this period ends, you'll need to
follow appropriate referral and authorization procedures
for your health plan option to avoid unnecessary out
of pocket costs.
Transfer Your Enrollment if
You Move
If you are enrolled in a Prime option and you decide
to relocate after an evacuation, be sure to transfer
your enrollment or find a new provider.
Make Sure You Pay Fees/Premiums
If you are required to pay an enrollment fee or monthly
premium for your health care option, make sure you
continue to pay the fee or premium on time to avoid
disenrollment.
File Claims in a Timely Manner
If you receive care during a time of crisis and you pay
out-of-pocket for the care, you may to need file your
own health care claims with TRICARE for reimbursement.
Keep Copies of Your Medical Records
If you have a personal copy of your medical records,
along with copies of X-rays and other important medical
documents, keep them with you so new providers can
understand your health care needs.
Additional
Resources
Safe
and Well List A way for disaster victims to communicate
their well-being with Family members.
Recover
and Rebuild General information and resources for individuals
impacted by disasters.