United States Department of Veterans Affairs

Canandaigua VA Medical Center

Rochester Community Based Outpatient Clinic

Mental Health/Suicide Crisis Line 1-800-273-TALK (8255) TelCare 1-800-838-7890, 24 hours, Toll Free Medical Advise for Enrolled Veterans
Features
  • Primary Care Services for Veterans in the Rochester area.
  • Behavioral Health Practice: Offers individual and group counseling to veterans, as well as wellness workshops on a variety of topics including stress management, sleep hygiene.
  • Home Based Primary Care: Certain patients with relatively short-term problems. These patients need healthcare services, home training, and home adaptation. Services are provided until the patient can be properly cared for in an outpatient clinic.
  • Laboratory: Blood drawing and analysis services available.
  • Prescriptions: As prescribed by VA providers, routine prescriptions processed through the mail. Emergency medicines provided.
  • Radiology: Chest, abdominal, and extremity x-rays available on premises.
  • Parking: Free parking on premises.
  • Handicapped Accessible: full and easy access for all veterans.
  • To provide easier access for Veterans being treated at the Rochester VA Outpatient Clinic some specialty care services are available at Clinton Crossings Medical Complex – Building B at 919 Westfall Road Rochester, NY 14618.
Services Offered – Medical Services
(Please see Driving Directions for Clinton Crossings and Mt. Hope Ave Facilities)
  • Audiology
  • Cardiology (Clinton Crossings Facility)
  • Chiropractic (Clinton Crossings Facility)
  • Dental
  • Dermatology (Clinton Crossings Facility)
  • Dietetics
  • Eye Clinic (Clinton Crossings Facility)
  • Gastrointestinal
  • Home Based Primary Care
  • Internal Medicine
  • Laboratory
  • Neurology (Clinton Crossings Facility)
  • Ophthalmology
  • Pharmacy
  • Physical Rehab Medicine
  • Podiatry (Clinton Crossings Facility)
  • Primary Care
  • Prosthetics & Sensory Aids
  • Radiology
  • Respiratory Therapy
  • Social Work
  • Urology
  • Women's Wellness
Behavioral Health
  • Group & Individual Psychotherapy
  • Substance Abuse Treatment
  • Day Treatment Center (Mt. Hope Ave.)
  • Partners Support Group
  • Skills Training (i.e. Relaxation Techniques)
  • Post Traumatic Stress Disorder (PSTD) Counseling
  • Sexual Trauma Counseling
Geriatrics and Extended Care Services
  • Home Based Primary Care
Community Resources
Rochester Community-Based Outpatient Clinic

Mailing Address
Rochester Outpatient Clinic
465 Westfall Road
Rochester, NY 14620
Telephone Numbers
(585) 463-2600
Fax: (585) 463-2649
Lab: (585) 463-2724
Other Clinic Numbers
Community Calendar
Hours
Monday, Tuesday, Wednesday:
    8:00 a.m. – 6:30 p.m.
Thursday:
    8:00 a.m. – 8:00 p.m.
Friday:
    8:00 a.m. – 4:00 p.m.

Lab Hours:
Monday, Tuesday and Wednesday
    7:30 a.m. - 6:00 p.m.
Thursday
    7:30 a.m. - 8:00 p.m.
Friday
    8:00 a.m. - 4:30 p.m.

Extended hours Tuesday evenings until 7:30 p.m. for Mental Health & Substance Abuse patients.

Patients can enter the clinic through the main entrance on building’s north side, or through the entrance on the building’s east side.

Behavioral Health Clinic is open Monday–Thursday from 7:30 a.m. to 6:00 p.m. Fridays: 8:00 a.m. to 4:30 p.m.
Driving Directions

Bus Routes
Regional Transit Services (RTS) provides bus services on Route 11: Joseph/South Clinton at various times throughout the weekday. Call RTS at (585) 288-1700 for schedule information.

Buses originate at Main & St. Paul, Clinton & Goodman, Rochester Psychiatric Center, and Monroe Development Center.
Resources
Community Resources *
Rochester Fact Sheet
Parent VA Medical Center
Canandaigua VA Medical Center
Canandaigua VAMC


* Links will take you outside of the Department of Veterans Affairs Web site. VA does not endorse and is not responsible for the content of the linked web sites. The link will open in a new window.