Department of Behavioral Health is located on the 3rd floor, Kenner Army Health Clinic

PHONE:  (804) 734-9143/9387/9627

Kenner After-Hours Phone:  (804) 734-9000

Emergency:  Dial 911

Military Crisis Line - 1-800-273-TALK (8255) Press 1

Military One Souce 1-800-342-9647

The Defense Center of Excellence (DCoE) for Traumatic Brain Injury 1-866-966-1020

Wounded Soldier and Family Hotline 1-800-984-8523

CONUS DSN:  421-3700

OCONUS DSN:  312-421-3700

HOURS:
Monday, Tuesday, Wednesday, Friday   0730-1200 & 1300-1600 and Thursday 0730-1200 (afternoon training)

Walk-In Hours:

Emergency walk-in hours are held daily from 0800-1000.  However, if a patient is thought to be a danger to self or others then the Soldier can walk-in before 1530.  After 1530, the Soldier must report to the local civilian emergency room for an assessment.

Department of Behavioral Health offers a full range of quality outpatient behavioral health services to the Active Duty military population.

Non-Active Duty beneficiaries in need of behavioral health services should call TRICARE at 1-877-874-2273 (options 2, 2, full SSN, 2, 1). This will allow you to immediately speak to a behavioral health counselor, or contact your Primary Care Manager to get the help you need.

In case of Emergency:

Hospital                                                        Phone Number           Link to Map/Directions

Southside Regional Medical Center (SRMC)      (804) 765-5000        Directions to SRMC

Poplar Springs                                                (804) 733-6874       Directions to Poplar Springs

John Randolph Medical Center (JRMC)             (804) 541-1600        Directions to JRMC

Frequently Asked Questions (FAQ's) (please click CANCEL for password prompt when asked to connect to kenner.narmc.amedd.army.mil)

1.  I am concerned about my fellow Soldier, what should I do?

2.  I think I should go to Behavioral Health, what should I do?

3. I have a school assignment to Recruiter School, Drill Sergeant School, Sniper School, etc. What do I need to do? UNDER CONSTRUCTION

4. I have a Soldier that is being chaptered, when should I bring him in and what should I do?

5. I feel one of my Soldiers should be seen by the Department of Behavioral Health, what should I do?

6.  I am a Commander and I feel a Soldier needs to be seen by the Department of Behavioral Health?

7.  How do I get access to my Behavioral Health Records?  My Soldier's Behavioral Health Records?

8.  My Soldier (I) was just released from the hospital, what do I do next?

9.  I want to see if my Soldier has been going to Behavioral Health appointments?