Veterans Service & Benefits Program

The Service and Benefits Program of the Maryland Department of Veterans Affairs assists veterans and eligible dependents in acquiring their benefits. The staff of the Service Program is authorized to represent veterans and their dependents before the United States Department of Veterans Affairs, as well as provide general information to those seeking assistance, regardless of representation.

The Service Program currently has Service Officers located in communities throughout Maryland to aid and serve veterans and their eligible dependents. Contact the Program Office most convenient to you. Appointments may be scheduled through the Program Office nearest the itinerant location.

It pays to seek representation when filing claims for federal VA disability benefits.  U.S. Department of Veterans Affairs data shows that veterans represented by accredited organizations receive significantly greater disability benefits than their non-represented counterparts.

Baltimore

Phil Munley, Director
Debra Hynes, Deputy Director
E. W. Seabrook Hull, Jr., Chief, Veterans Appeals
Rose Bean, Veterans Benefit Specialist
Garry Brown,Veterans Benefit Specialist
31 Hopkins Plaza, Room 3020
Baltimore, MD 21201
800-446-4926 extension 6450

Bel Air (BA)

Garry Brown, Veterans Service Officer
State Office Building
2 South Bond Street, 4th Floor
Bel Air, MD  21014
410-836-4900

Camp Springs (CS)

Clayton Smith, Veterans Service Officer
Harriet Hunter Building
6420 Allentown Road
Camp Springs, MD 20748
301-248-0463

Charlotte Hall (CH)

Nora Bachelder, Veterans Service Officer
29431 Charlotte Hall Rd., Room 211
Charlotte Hall, MD 20622
301-884-8171 extension 7155#

Cumberland (CU)

Aaron Clark, Veterans Service Officer
12501 Willbrook Rd., Room 2-014
Cumberland, MD 21502
301-759-5251/5252

Eastern Shore (ES)

Janet C. Thomas, Area Supervisor
6827 E. New Market Ellwood Rd
Hurlock, MD 21643
866-497-3684

Frederick (FR)

George Kauffman, Area Supervisor
Multi-Service Center
100 West Patrick St., Rm 2120
Frederick, MD 21701
301-600-2155

Hagerstown (HA)

James Lichtinger, Veterans Service Officer
District Court
33 W. Washington St., Room 206
Hagerstown, MD 21740
301-791-0356

Salisbury (SA)

Michelle Licata, Veterans Service Officer
201 Baptist St.
Salisbury, MD 21801
410-713-3480

Itinerant Service and Benefits Program Locations

Contact the full-time service office indicated in parentheses to make an appointment for an itinerant location:

Aberdeen (BA) Aberdeen Proving Grounds (BA) Cambridge (HU)
Columbia (CS) Denton (ES) Easton (ES)
Elkton (BA) Frostburg (CU) Grasonville (ES)
Greenbelt (CS) Havre de Grace (BA) Leonardtown (CH)
Lonaconig (CU) Oakland (CU) Perry Point (BA)
Pocomoke City (ES) Snow Hill (SA) Westernport (CU)
Westminster (FR) Westover (ES) Wheaton (CS)


Read the MD Veterans Benefits & Information Guide PDF - opens in a new window