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FOIA FAQ

Frequently Asked Questions

  1. What is the FOIA?
  2. Who can file a FOIA request?
  3. Who is subject to the FOIA and what type of information can be requested?
  4. What is a record?
  5. Can we ask questions under the FOIA?
  6. How do I file a FOIA request?
  7. What are the reasons for not releasing a record?
  8. What is a denial?
  9. Can I appeal a denial?
  10. How long will it take for my request to be processed?
  11. How do I qualify for expedited processing of my request?
  12. Do I have to pay for a FOIA request?
  1. What is the FOIA?

    The Freedom of Information Act (FOIA) is a federal law that establishes the public's right to request existing records from federal government agencies. The FOIA provides for prompt, maximum release of DoD records to the public unless such requested records are specifically exempt from mandatory public disclosure under the FOIA. Only the Secretary of the Army and the Initial Denial Authority (IDA) may deny a request for Army records.

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  2. Who can file a FOIA request?

    Any person can file a FOIA request, including U.S. citizens, foreign nationals, organizations, universities, businesses, and state and local governments. Federal employees may not use government time or equipment when requesting information under the FOIA.

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  3. Who is subject to the FOIA and what type of information can be requested?

    The FOIA's scope includes federal executive branch departments, agencies, and offices, federal regulatory agencies, and federal corporations. Congress, the federal courts, and parts of the Executive Office of the President are not subject to the FOIA. State and local governments are likewise not subject to the federal FOIA, but some states have their own equivalent access laws for state records.

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  4. What is a record?

    A record is the product(s) of data compilation, such as all books, papers, maps, and photographs, machine readable materials, inclusive of those in electronic form or format, or other documentary materials, regardless of physical form or characteristics, made or received by an agency of the United States government under federal law in connection with the transaction of public business and in Army possession and control at the time the FOIA request is made.

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  5. Can we ask questions under the FOIA?

    The FOIA does not require federal agencies to answer questions, render opinions, or provide subjective evaluations. Requesters must ask for existing records, such as those mentioned above.

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  6. How do I file a FOIA request?
    • Label your request "Freedom of Information Act Request," preferably within the request letter and on the envelope, and address the request to:

      Biometrics Identity Management Agency
      ATTN: FOIA REQUESTS
      347 West Main Street
      Clarksburg, WV 26301

    • State your willingness to pay applicable fees. If you seek a fee waiver, provide a justification for such a waiver.
    • Describe the specific records you are requesting in enough detail so that they can be located with a reasonable amount of effort. Generally, a record is reasonably described when the description contains sufficient file-related information (type of document, title, subject area, date of creation, originator, etc.) or the request contains enough event-related information (date and circumstances surrounding the event the record covers) to enable the conduct of an organized, non-random search.

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  7. What are the reasons for not releasing a record?
    1. Records currently and properly classified in the interest of national security;
    2. Records related solely to internal personnel rules and practices, which, if released, would allow circumvention of an agency function;
    3. Records protected by another law that specifically exempts the information from public release;
    4. Trade secrets and commercial or financial information obtained from a private source that would cause substantial competitive harm to the source if disclosed;
    5. Internal records that are deliberative in nature and are part of the decision-making process that contain opinions and recommendations;
    6. Records that, if released, would result in a clearly unwarranted invasion of personal privacy;
    7. Investigatory records or information compiled for law enforcement purposes;
    8. Records for the use of an agency responsible for the regulation or supervision of financial institutions; and
    9. Records containing geological and geophysical information (including maps) concerning wells.

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  8. What is a denial?

    When information is withheld, whether partially or fully, this constitutes a denial under FOIA. A request may be denied for one or more of the aforementioned exemptions. When this happens, you will be notified in writing by an Initial Denial Authority (IDA) and given appeal rights. IDAs are denial authorities for records that fall under their functional areas as listed in Appendix A. If your request is denied partially, you will receive information that has portions deleted. Redacted records have the denied information removed from where it was originally located within the document. The appropriate exemption(s) for deletion of the information should be listed next to the sanitized area(s) on the document. There are usually two methods for sanitizing a document: blacken out the denied information, or completely remove it.

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  9. Can I appeal a denial?

    Yes. If your request is initially denied in whole or in part under one or more of the above exemptions or denied for some other reason, you will be advised of your appeal rights and the proper procedures for submitting the appeal within 60 days. If you are not satisfied with the appeal determination, you may seek a judicial review.

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  10. How long will it take for my request to be processed?

    This is a difficult question to answer because of the size of the Army and its worldwide locations. In fairness to all requesters, the Army processes requests in order by date of receipt and according to their complexity. These are called easy and hard queuing tracks. Whenever possible, an initial determination to release or deny a record is made within 20 working days after receipt of the request by the official who is designated to respond. However, due to the thousands of requests received annually, each request must wait its turn in the Army Components queuing tracks. If unusual circumstances exist that preclude a timely response, that office will give an estimated completion date and reason(s) for delay. Unusual circumstances are:

    1. The need to search for and collect the requested records from other facilities that are not responsible to approve a request.
    2. The need to search for, collect, and examine a large amount of separate and distinct records that are requested in a single request.
    3. The need for consultation, which shall be conducted with all practicable speed, with other agencies having a substantial interest in the determination of the request, or among two or more DoD components having a substantial subject-matter interest in the request.

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  11. How do I qualify for expedited processing of my request?

    To receive expedited processing, the requester must demonstrate one of the following compelling needs:

    1. Failure to obtain the records on an expedited basis could reasonably be expected to pose an imminent threat to the life or physical safety of an individual.
    2. Information is urgently needed by an individual primarily engaged in disseminating information in order to inform the public concerning actual or alleged federal fovernment activity.
    3. Other reasons that merit expedited processing are an imminent loss of substantial due process rights and humanitarian need.

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  12. Do I have to pay for a FOIA request?

    The FOIA allows fees to be charged to certain types of requesters; however, any previous fees for FOIA requests must be paid in full prior to processing current requests. Waivers or reductions in fees may be given if disclosing the information is in the public interest. Public interest is defined as information that significantly enhances the public's knowledge of the operations and activities of the Army. The FOIA requires that requesters be placed into one of the below categories:

    • Commercial. Requesters who seek information for a use or purpose that furthers their commercial, trade, or profit interest are considered commercial requesters. Commercial requesters pay all fees for search, review, and duplication.
    • Educational. Institutions of education, including preschools, elementary or secondary schools, and institutions of higher learning, qualify as educational institutions. The records must be sought in furtherance of scholarly research. Educational requesters pay only duplication fees, unless it is determined that fees are waived or reduced in the public interest. The first 100 pages are provided at no cost.
    • Non-Commercial Scientific. A non-commercial scientific institution is operated solely for conducting scientific research. The records must be sought in furtherance of scientific research. Like educational requesters, these requesters pay only duplication fees unless it is determined that fees are waived or reduced in the public interest. The first 100 pages are provided at no cost.
    • News Media. A representative of the news media is a person actively gathering news for an entity organized and operated to publicize or broadcast news to the public. News media pay only duplication fees unless it is determined that fees are waived or reduced in the public interest. Again, the first 100 pages are provided at no cost.
    • "Other" Requester. Requesters who do not qualify in another category are considered "other" requesters and normally make requests for agency records for their personal use. "Other" requesters receive two hours search, all review costs, and the first 100 pages at no cost. All requesters should submit a willingness to pay fees regardless of the fee category; however, this does not mean you will be charged fees. Except for commercial requesters whose fees total more than $15, waivers are always considered. Fee waivers may be granted when disclosure of the records is in the public interest because it is likely to contribute significantly to public understanding of the operations or activities of the government. The following factors are weighed in making a fee waiver determination.
    • The subject of the request
    • The informative value of the information to be disclosed
    • The contribution to an understanding of the subject by the general public likely to result from the disclosure
    • The significance of the contribution to public understanding
    • Disclosure of the information is not primarily in the commercial interest of the requester. The ability of the requester to disseminate the information.

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