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South Region TRICARE Customer Service: (800) 444-5445
www.Humana-Military.com
Monday-Friday, 8 a.m. to 6 p.m.
TTY and IVR also available
Automated System (IVR) Guide
TMA Senior Enlisted Advisor
TRICARE South Region Warrior Navigation and Assistance Program
Wounded Warriors Entitlements Handbook
Wounded Warrior Project
Army Wounded Warrior Program
Air Force Wounded Warrior Program
Military OneSource
Military HOMEFRONT
Fisher House
Your Senior Enlisted Liaison/Advisor (SEL) on Healthcare Issues for OK, LA, AR, AL, MS, TN, FL, GA, SC, most of TX and Ft. Campbell, KY.
The SEL serves as a key staff member and advisor representing the enlisted perspective on the military healthcare delivery system. The SEL also serves as
an advocate on healthcare services that affect Active Duty, Reserves, National Guard, Retired military personnel and their family members within the region,
specifically when faced with systematic or complex issues.
My role as your regional SEL is to maintain open lines of communication with senior enlisted leadership and service members throughout the region. One of
my top priorities is to ensure our Wounded Warriors and their families are afforded the resources and support they may require while navigating through the
military healthcare system in times of need. I am also committed to guiding service members and their families if they encounter complex, systematic issues with
their healthcare. Typically each military medical facility has a Patient Advocate (or) Patient Liaison assigned to facilitate issues you may encounter and I
encourage you to work with them to resolve, however I’m readily available to assist. My goal is to ensure you and your family utilizes your healthcare benefits to
its maximum potential and is provided the most up to date information about TRICARE.
Some of the resources and services available to you to include “Direct2U”, designed to provide you and/or your unit “live” forum TRICARE briefings by one
of the subject matter experts (1-800-554-2397). All that is required is a computer with internet connection and a telephone, allowing participants to join in from the
comfort of their own office. You may also access information about your benefits online at
www.Humana-Military.com (1-800-444-5445), “Warrior Navigation
and Assistance Program” for wounded warriors and their families (1-888-446-9627), “ValueOptions” for beneficiaries requiring assistance with behavioral health
services (1-800-700-8646), “STAR FORCE” tailored specifically for Guard and Reserve members (1-877-298-3408), or simply visit your local TRICARE Service
Center to meet with one of our Benefits Counselors.
I look forward to working with you and your families to ensure you are afforded the maximum healthcare benefits TRICARE has to offer.
| Location: | San Antonio, TX |
| Address: | TRICARE Regional Office- South
7800 IH-10 West Ste 400
San Antonio, TX 78230-4761
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| Phone: | (210) 292-3228 |
| DSN: | DSN 554-3228 |
| Fax: | (210) 292-3222 |
| Email: | davonda.santiago@tros.tma.osd.mil |
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