Training

Online Casualty Training Resources

CMAOC's Training and Training Development team provides online resources to support the casualty training needs of Casualty Assistance Centers (CACs), chaplains, casualty officers, casualty escorts and others.

Interactive Casualty Training

CMAOC Interactive Casualty Training  (AKO Login Required)

• Casualty Notification Officer/Casualty Assistance Officer (CNO/CAO) - Combined Annual Recertification only

Note: This recertification training is to be taken no later than twelve months after your initial certification training date of the 16 hrs classroom training.

This recertification is good for twelve months. To keep your CNO/CAO recertification validation current you may take the recertification again no later than twelve months after your initial recertification.

Specific rank requirements:

• For Commisioned Officers: Captain or above.
• For Commissioned Warrant Officers: Chief Warrant Officer two or above.
• For Noncommisioned Officers: Sergeant First Class or above.

If you do not meet the above rank requirements OR you have not completed the initial classroom training within the past year, completion of the recertification training will NOT certify you to serve as a CNO or CAO.  

• Chaplain
• Escort
• Summarry Court Martial Officer
• General Officers Dignified Transfer

Instructions and Troubleshooting

• Technical support for online training
   

CNO/CAO and CAC Supplemental Resources

Requires AKO access

• Dover Media Access & Family Travel
• CNO Training Module for Apparent Self-Inflicted Wound (Video)
• CAO Training Module for Apparent Self-Inflicted Wound (Video)
• CNO Preparation for Self-Inflicted Death Cases (PDF)
• CAO Preparation for Self-Inflicted Death Cases  (PDF)
• CAC Notes - A publication serving the U.S. Army Casualty Assistance Center
• CAO Report Files
   

Dignified Transfer/Funeral Honors

Requires AKO access

• Dignified Transfer Video Presentation (Video)
• Funeral Preparation for General Officers (Video)
• Funeral Honors (Video)
• Planeside Honors (Video)
• Funeral Director's Guide (PDF)
   

Supplemental Training Video Resource Library

Requires AKO access

CMAOC offers additional training videos covering several related topics including notifying children, interacting with Survivors, processing of personal effects, self-care and more.

No matter your role in casualty, you may find these resources beneficial in performing your duty.

CMAOC Supplemental Training Video Resource Library

Videos include:

• Effects of Notification on Children
• Cultural Sensitivities
• Emotional Responses and Risk of Suicide
• Guidelines for Interacting with Next of Kin
• Processing of Personal Effects (JPED)
• Family Dynamics
• Self Care
• The Chaplain's Role
• Funeral Preparation
   

Deployment Preparation

Taking Care of Business

A personal readiness action plan for Soldiers and Families

DD Form 93: Record of Emergency Data

• Intent and Instruction (Video)
• Instruction Brief (PowerPoint)
• For the HR Professional
  • Incoming DD93s - HR Demo Handouts (Word document)
  • iPERMS Update/Query Tool Instructions (PDF)
  • Sample Spousal Notification Letter (Word document)
  • ALARACT: OPORD 08-01 (Operation Execute New (JAN 08) DD Form 93) (PDF)

Servicemembers' Group Life Insurance (SGLI)

• Deployment Cycle Support Process
• Servicemembers' Group Life Insurance Election and Certification (SGLV 8286) (Video)
• SGLI Presentation - Nov 2009 (PDF)
   

Questions about Casualty Training?

Most casualty training questions can be answered by your local CAC. For additional assistance, or for questions concerning the online training resources, please contact us at the following:

Hours: Monday through Friday from 8 a.m. to 4:30 p.m. (Eastern)

Training and Training Development Team: 502-613-9008

E-mail: usarmy.knox.hrc.mbx.tagd-cmaoc-web@mail.mil