Training
Online Casualty Training Resources
CMAOC's Training and Training Development team provides online resources to support the casualty training needs of Casualty Assistance Centers (CACs), chaplains, casualty officers, casualty escorts and others.
Interactive Casualty Training
CMAOC Interactive Casualty Training (AKO Login Required)
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Casualty Notification Officer/Casualty Assistance Officer (CNO/CAO) - Combined Annual Recertification only
Note: This recertification training is to be taken no later than twelve months after your initial certification training date of the 16 hrs classroom training.
This recertification is good for twelve months. To keep your CNO/CAO recertification validation current you may take the recertification again no later than twelve months after your initial recertification.
Specific rank requirements:
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For Commisioned Officers: Captain or above.
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For Commissioned Warrant Officers: Chief Warrant Officer two or above.
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For Noncommisioned Officers: Sergeant First Class or above.
If you do not meet the above rank requirements OR you have not completed the initial classroom training within the past year, completion of the recertification training will NOT certify you to serve as a CNO or CAO.
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Chaplain
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Escort
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Summarry Court Martial Officer
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General Officers Dignified Transfer
Instructions and Troubleshooting
CNO/CAO and CAC Supplemental Resources
Requires AKO access
Dignified Transfer/Funeral Honors
Requires AKO access
Supplemental Training Video Resource Library
Requires AKO access
CMAOC offers additional training videos covering several related topics including notifying children, interacting with Survivors, processing of personal effects, self-care and more.
No matter your role in casualty, you may find these resources beneficial in performing your duty.
CMAOC Supplemental Training Video Resource Library
Videos include:
Deployment Preparation
Taking Care of Business
A personal readiness action plan for Soldiers and Families
DD Form 93: Record of Emergency Data
Servicemembers' Group Life Insurance (SGLI)
Questions about Casualty Training?
Most casualty training questions can be answered by your local CAC. For additional assistance, or for questions concerning the online training resources, please contact us at the following:
Hours: Monday through Friday from 8 a.m. to 4:30 p.m. (Eastern)
Training and Training Development Team: 502-613-9008
E-mail: usarmy.knox.hrc.mbx.tagd-cmaoc-web@mail.mil