2012 Red Book

HOW TO REACH SOCIAL SECURITY

Internet Access

Our Internet site, Social Security Online, is located at www.socialsecurity.gov. Most SSA publications and other public information materials are available at this site.

Links that may be of interest to the community serving individuals with disabilities:

• www.socialsecurity.gov/disability -- This site provides comprehensive information on our disability benefits programs.
  
  
• www.socialsecurity.gov/work -- This site provides information on our Ticket to Work program. It also lists the Work Incentives Planning and Assistance and Protection and Advocacy groups.

By Telephone

Call our toll-free number, 1-800-772-1213, between 7 a.m. and 7 p.m., Monday through Friday. If you have a touch-tone telephone, recorded information and services are available 24 hours a day, including weekends and holidays.

If you are hearing impaired, call our toll-free TTY/TDD number 1-800-325-0778 between 7 a.m. and 7 p.m., Monday through Friday.

Find Your
Local Office

If you have a problem or question, try our toll-free telephone number first. Our telephone representatives will either help you or put you in contact with your local office, if needed. Many local telephone directories list local offices under “Social Security”.

If you have Internet access, you can find your local office by going to the Social Security Office Locator on our website, Social Security Online, at www.socialsecurity.gov/locator. Enter your postal ZIP code to get the address, telephone number, and directions to your local office.

By Mail

If you have been unable to resolve a problem aftercalling our toll-free telephone number or after contacting your local office, you may write to the Office of Public Inquiries:

Social Security Administration
Office of Public Inquiries
6401 Security Blvd.
Baltimore, MD 21235-6401

Request copies of the Red Book or other SSA Publications

If you want copies of our public information materials (including the Red Book), you may fax 410-965-2037, or mail your request to:

Office of Supply & Warehouse Management
Social Security Administration
239 Supply Building
6301 Security Blvd.
Baltimore, MD 21235-6301

We will not ship to Post Office boxes.

Send Comments or Suggestions about the Red Book

Mail your comments to:

Social Security Administration
Office of Program Development and Research
Attention: Red Book Editor
P.O. Box 17778
Baltimore, MD 21235-7778

or Fax your comments to:
410-597-0825,
Attention: Red Book Editor

or Email: red.book.editor@ssa.gov