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STEPP Help/FAQs 
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FAQs by Course
FSO Role in the NISP
When trying to access the course, I get a blank browser window with the message "Please make a selection from the Table of Contents or the SumTotal Player toolbar" displayed in yellow, preventing me from entering the study section of the course. Please advise me on how to correct this error.
Press your F5 key while you are clicked on the screen. The course will display.
I'm trying to access the Resource Tools for Security Professionals but when I click the link, I'm taken to a page that says, "Select a link to the left to view a wide range of resources, available by either function or type, relating to security education and training." This is not what the course is showing. What should I do?
The FSO Role in the NISP course is currently going through a redesign as a result of the updated form and function of the new Resource Tool that exists today. Current references within the course were intended to provide a level of familiarity with the Resource Tool as it existed in its previous form. Since the contents of the former Resource Tool have been integrated into the DSS website and the tool no longer exists in the form that appears within this course, we are asking students to ignore any references to the Resource Tool within this course for the time being. To reiterate, students are not required to do any exercises or questions within this course related to the Resource Tool for Security Professionals.
I want to take the FSO Program Management Course but can't find it.
The instructor-led FSO Program Management Course is no longer offered by the Center for Development of Security Excellence. The Center for Development of Security Excellence offers a one-day "Getting Started Seminar for New FSOs" which you may register for after you have completed the online "FSO Role in the NISP" course. Details are available in the Course Catalog.