"Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude." William James
“You can’t shake hands with a clenched fist.” Indira Gandhi
“When you negotiate an agreement, you must remember that you are also negotiating a relationship.” Harold Nicolson
“One day we must come to see that peace is not merely a distant goal that we seek but a means by which we arrive at that goal.” Martin Luther King Jr.
“We have two ears and one mouth so that we can listen twice as much as we speak.” Epictetus
“When I am getting ready to reason with a man, I spend one-third of my time thinking about myself and what I am going to say and two-thirds about him and what he is going to say.” Abraham Lincoln
“Seek first to understand, then to be understood.”
Stephen R. Covey