Fix Reception Problems
NOTE: Now that the DTV Transition is completed and all stations have changed to their final DTV channels, be sure to scan for channel changes as convenient.
Consumers having difficulty receiving certain television channels should try these tips for better reception: “double rescanning,” and double checking and relocating their antennas. Meanwhile, local broadcasters are working to resolve those issues that originate with their signal.
Double Check & Relocate Your Antenna
You must have a VHF/UHF antenna. “Rabbit ears,” rods, or other elements are needed to pick up channels 2-13 (VHF), and a circle, bow-tie, or other element is needed to pick up channels 14-51 (UHF). Some antennas marketed as HDTV antennas don’t perform well on VHF channels; some antennas are VHF or UHF-only.
For the best reception of channels 2-6, extend the rods all the way out. For the best reception of channels 7-13, reduce the length of the rods to 12-18 inches.
Location, Location, Location
The location of an indoor antenna is key. And one of the most popular spots for indoor antennas – on top of the TV – may not be the best. Consumers having trouble with digital TV reception should try moving their antennas to one of these locations:
- Near a window
- As high as possible
- Away from other electronic equipment, including computers, VCRs, DVD players, converter boxes, and the television itself
- Change the direction the antenna is facing
- Rooftop antennas may be needed in some instances
Consumers may need to run the “scan” function again on their converter boxes after moving the antenna.
While adjusting your antenna, it may be helpful to access the “signal strength meter” on your digital-to-analog converter box or digital television to determine whether your adjustments are improving the signals’ strength. The signal strength meter is usually accessed through the menu feature on your remote control. Refer to the owner’s manual of your device for detailed instructions on how to access its signal strength meter. Remember to do another channel scan after you have adjusted your antenna.
Related Links
Related FAQs
How do I improve DTV signal strength?
Do I need a special antenna to receive DTV signals?
Can I use my UHF/VHF antenna to receive DTV?
What is the difference between a Master Antenna (MATV) vs. Cable vs. Satellite?