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Reducing Improper Payments Home | ![]() Telephone Wage Reporting |
Retirement, Survivors, and Disability Insurance (RSDI) Supplemental Security Income (SSI)
Recovery Efforts – RSDI and SSI Administrative Payments
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Over the course of their eligibility, Supplemental Security Income (SSI) recipients provide wage statements to us to ensure that they are still receiving the correct payment amount. As mentioned in the major causes section of the SSI background page, incorrect or out-of-date reports have led to many improper payments. In an effort to make this process easier for both the recipient and the agency, we created the SSI Automated Telephone Wage Reporting (SSITWR) System. In the past, recipients needed to mail, fax, or hand-deliver their monthly wage reports to one of our field offices. Through the SSITWR program, those recipients can now call a dedicated agency telephone number to report their monthly wages via a voice-recognition system. Once we have the report, the information automatically updates our SSI claims system. Our September 2011 goal was to increase the number of monthly reporters participating in the SSITWR initiative to 28,000. As of September 30, 2011, we exceeded that with 28,624 successful wage reports. Our front-line employees will continue to recruit new monthly reporters and promote the use of this tool for wage reporting.
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Helpful LinksImproper Payments Elimination and Recovery Act (IPERA) Payment Accuracy – Treasury Dashboard Payment Accuracy – Frequently Asked Questions Recapturing Improper Payments – Presidential Memo Annual Payment Recapture Audit Report Agency Accountable Official's Report to the Inspector General Performance and Accountability Report (PAR) Retirement Benefits |
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Last reviewed or modified Thursday Aug 16, 2012 |