Consumer affairs

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  Farepak: lender HBOS 'made firm collect cash as it was close to going bust'

  21 Jun 2012: Judge condemns bank benefiting by £10m as Christmas club savers endured loss of hard-earned cash

• Farepak collapse caused by bankers, says judge

  21 Jun 2012: HBOS forced directors to continue collecting savers' deposits when it was clear Christmas savings club would go bust

• Lloyds should not delay in compensating Farepak customers

  21 Jun 2012: HBOS owners should not spend long considering the judge's condemnation of the company's role in Farepak's collapse

• Farepak hampers scheme timeline

  21 Jun 2012: Events in the Farepak hamper scheme, from its collapse in 2006 to claims, cases and compensation shortfalls

• NatWest and RBS customers frustrated by technical hitches

  21 Jun 2012: Banks blame IT fault for problem that has left millions unable to access their correct balances or use online services

• 'Cynical' Co-op hits customers with pricier phone calls

  21 Jun 2012:

  Co-op customers must now use revenue generating 0844 number to speak to a bank adviser

• Farepak victims continue fight for savings scheme safeguards

  21 Jun 2012: Campaigners say government has failed to pass legislation or take the appropriate steps to protect members' money. By Jill Insley
  

• Farepak case collapses at the high court

  20 Jun 2012:

  Business department drops demand to ban five former bosses from being company directors for up to 15 years

• 10 sites to save you money on holiday

  20 Jun 2012: Swap houses, share lifts, borrow a campervan. Many sites help you make holidays much cheaper. Joanne O'Connell reports

• Car seat retailers giving poor advice and failing to fit seats correctly

  20 Jun 2012:

  Research by consumer group Which? finds shops not highlighting crucial safety information

• Inflation drop paves way for new round of QE

  19 Jun 2012: Office for National Statistics says inflation rate dropped to 2.8% in May and cites falling petrol prices as main factor behind fall

• T-Mobile slashes data roaming prices for EU

  18 Jun 2012: Mobile phone provider bows to EU ruling to cut roaming charges and prevent UK holiday makers being hit with 'bill shock'

• Dr Dillner's health dilemmas: should you stick to the use-by dates on food?

  17 Jun 2012: With more than a million cases of food poisoning in the UK each year, it pays to be careful about what you eat

• Can you ever afford to retire?

  16 Jun 2012:

  With new statistics showing that 1.4m people of pension age are still working, we look at what people should do to be able to retire

• Are hybrid cars a good long-term investment?

  15 Jun 2012: I'm attracted by the low running costs of a five-year-old Toyota Prius but do hybrid cars result in big bills in the future?

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