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On the Internet:
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| To Make A Payment |
Click on PAY LP&L |
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| To View Your Account Information |
Click on MY ACCOUNT |
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On the Phone:
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| To Make A Payment Or Get Account
Information |
Call 806-775-3409 |
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Downtown Business Office:
1301 Broadway
Lubbock, TX 79401
Hours: 8:00am - 5:00pm Monday - Friday
Night Box Drop Off Location: South side of building by drive up service
lanes.
Click Here To See A Map
Southwest Branch Office:
5201 82nd Street (Inside Lowe's Marketplace)
Lubbock, TX 79424
Hours: 9:00am - 5:00pm Monday - Friday
Night Box Drop Off Location: East side of building by drive up service
lanes.
Click Here To See A Map
Make utility
payments for electric, water, sewer storm water, solid waste and
City of Lubbock Community Development Housing
payments at both
office locations.
Payments
should be mailed to PO Box 10541, Lubbock Texas 79408.
Customer Service:
(806) 775-2509
8:00am - 5:00pm Monday - Friday
After Hours Reconnections:
(806) 775-2509
5:00pm - 8:00pm Monday - Friday
Emergency:
(806) 775-2555
24 hours a day (Outages or Non-Billing
Related Only)
Engineering and Power Quality:
(806) 775-2553
8am - 5pm Monday - Friday
Commercial Sales:
(806) 775-2529
8am - 5pm Monday - Friday
LP&L
business offices will be closed to observe the following
holidays:
New Year’s Day
Martin Luther King Jr. Day
Good Friday
Memorial Day
July 4th
Labor Day
Thanksgiving Day and Friday after Thanksgiving Day
Christmas Eve
Christmas Day
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