For technical assistance regarding the application, please call 1-877-452-9060 or send email to TexasOnline Help.

To check the current processing times for TexasOnline orders, and for answers to frequently asked questions, please visit the Texas Vital Statistics website. For other questions regarding your vital record order, please send an e-mail to registrar@dshs.state.tx.us. Please include the request number from your confirmation in your e-mail.