| About Us |
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| Mission Statement |
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Lead the Pursuit of Excellence in State Government Technology
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| Organization |
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Annual Performance Measures
The Oregon State Data Center (SDC) is a 24/7 operation that provides shared information technology (IT) infrastructure services to thousands of state and local government programs as well as private sector businesses. The SDC offers a very high degree of redundancy.
This professional technology environment within a state of the art tier III certified facility is committed to customer satisfaction and a high standard of system availability.
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| Programs |
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The State Data Center employs about 125 staff and is guided by a six-year plan that organizationally incorporates account services, enterprise operations, utility engineering and the business controls. The SDC is a major division of the Department of Administrative Services and functionally organized into five areas:
- Distributed Systems and Storage: Ensures high availability, performance and optimization of systems, subsystems, shared applications, storage systems and all associated hardware and software.
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- Enterprise Systems: Ensures high availability, performance, and optimization of systems, subsystems, shared applications, storage systems, and all associated hardware and software. Responsible for data center mainframes, large Unix/AIX/Solaris systems, AS/400, SAN/storage and automated tape library.
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- Network, Security and Voice Services: Ensures day-to-day health of the network infrastructure and is responsible for ensuring uptime and performance. Responsible for data security and voice operations.
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- Operations: Ensures high availability, performance, and optimization of SDC systems, subsystems, shared applications, storage systems, and all associated hardware and software. Responsible for customer 24/7 Customer Support Center, a single point of contact service desk for incident, problem and change management.
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- Plans and Controls: Provides senior level of customer account management, technical project management, strategic planning, and business controls to deliver computing and network services.
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Questions or comments about the future services of the State Data Center may be submitted to SDC Information.
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