iCare - Site/IT Manager Support
Click here to download current software and documentation.
Troubleshooting Tips
Before you begin troubleshooting, click here to read Troubleshooting FAQs. [PDF]
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Server Requirements
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| RPMS Module |
Minimum Version |
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VA FileMan
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v22.0
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VA Kernel
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v8.0
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VA FileMan (DI)
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v22.0
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VA Kernal (XU)
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v8.0
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BMXNet
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V2.0
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IHS/VA Utilities
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v3.0 through patch 11
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Patient Information Management System (PIMS)
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v5.3 through patch 1007
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IHS Clinical Reporting (BGP)
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v7.1 or higher
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PCC Data Entry (APCD)
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v2.0 through patch 9
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PCC Health Summary (APCH)
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v2.0 through patch 18
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Q-Man (AMQQ)
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v3.0 through patch 18
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Taxonomy (ATX)
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v5.1 through patch 9
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HIV Management System (BKM)
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v1.0 through patch 3
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IHS Asthma Register (BAT)
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v1.0
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User Desktop (Client) Requirements
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| Client PC |
Minimum Version |
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Microsoft Windows (Any Windows OS that supports .NET 2.0 Framework)
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Windows Vista, Windows XP SP2, Windows 2003 Server, Windows 2000 SP3+, Windows ME, Windows 98/98SE
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Microsoft .NET Framework
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V2.0
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Suggested Client PC Hardware
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Processor: Minimum: Pentium III 800MHz; Suggested: Pentium 4 2GHz+
Memory (RAM): Minimum: 512MB; Strongly Recommended: 1024MB+
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Approximate Disk Space Requirements
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iCare Application Footprint ~10MB
.NET 2.0 Framework ~ 100MB (if not already installed via Windows Updates)
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