Technical Service Center

Client Support and Technical Presentations Office

Client Liaisons and Program Assistants

The Client Liaisons and Program Assistants/Analysts establish and maintain relationships with TSC clients by facilitiating workflow. This results in technically excellent service and products, provided in a fiscally responsible manner. In particular:

The Client Liaison:

Serves as the primary point of contact
Establishes and maintains client relationships with TSC
Facilitates development and peer review of Service Agreements
Opens and closes WOIDS
Monitors overall status of client work
Answers questions related to output from reporting systems

The Program Assistant or Analyst:

Assists team leaders in Service Agreement input to NEWMIS
Establishes JCNs for non-Reclamation work
Processes cost transfers and TAAS corrections
Answers questions about NewMIS, IMPROMPTU, and FFS

In addition, this group maintains the K88 working capital fund, under which the TSC operates and coordinates various internal functions. Funding for the client liaisons and program assistants is handled in various ways, depending on what region or client group initiates a project.

The tables below list the liaisons and assistants for various TSC clients and internal functions.

Client or Program	Client Liaison	Program Assistant or Analyst
GP Region	Roger Burnett	Jacque Wright
LC Region	Scott Irvine	Marlene Johnson
MP Region	Dan Maag	Janice Carson
PN Region	Bob Einhellig	Janice Carson
UC Region	Chuck Borda	Marlene Johnson
International Affairs and Native American Affairs	Bill Bouley	Marlene Johnson
P&A (Policy and Administration; includes Manuals and Standards)	Gay Ann Martinez	Marlene Johnson
PPS (Policy and Program Services)	Gay Ann Martinez	Dianne Parson
All Safety, Security and Law Enforcement (SSLE) Programs, including: • SEED/SOD • BIA • Dam Safety	Tim Tochtrop	Jacque Wright
Science & Technology	Gay Ann Martinez	Janice Carson
Other Reclamation Offices (Technical Resources, MSO, etc.)	Gay Ann Martinez	Dianne Parson
Non-Reclamation clients; Other Government Agencies	Gay Ann Martinez	Dianne Parson
K88 (TSC Working Capital Fund)	Tom Luebke	Jacque Wright

Internal Assistance	Contact
Financial management systems/ NEWMIS / IMPROMPTU	Christi Young OR Jacque Wright
FOIA / Audit TSC coordination	Christi Young
TAAS / timekeeping	Contact TAAS Control Center person assigned to each Division; OR Marlene Johnson
IDIQ contract (COR)	John Foreman (COR) OR Christi Young
Bank card cost allocation	Andrea Moore

Contact Information:

Name	Group	E-mail Address	Phone 303-445-
Chuck Borda	86-68270	cborda@do.usbr.gov	2728
Bill Bouley	86-68360	wbouley@do.usbr.gov	2754
Roger Burnett	86-68210	rburnett@do.usbr.gov	2508
Janice Carson	86-68010	jcarson@do.usbr.gov	3466
Bob Einhellig	86-68460	reinhellig@do.usbr.gov	2142
John Foreman	86-68170	jforeman@do.usbr.gov	3297
Scott Irvine	86-68120	sirvine@do.usbr.gov	2253
Marlene Johnson	86-68010	mjohnson@do.usbr.gov	2117
Tom Luebke	86-68010	tluebke@do.usbr.gov	2600
Dan Maag	86-68170	dmaag@do.usbr.gov	3084
Gay Ann Martinez	86-68010	gmartinez@do.usbr.gov	3006
Andrea Moore	86-68010	amoore@do.usbr.gov	2952
Dianne Parson	86-68010	dparson@do.usbr.gov	2302
Tim Tochtrop	86-68312	ttochtrop@do.usbr.gov	2990
Jacque Wright	86-68010	jrwright@do.usbr.gov	2604
Christi Young	86-68010	cyoung@do.usbr.gov	2561