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 Comments & Concerns All care providers, staff and doctors in the Winnipeg Health Region want to provide you, your family and community with quality health services. We want to hear from you so that we know when things went well and when we could have done a better job. When you have a concern, we want to work with you. Telling us what you went through can help us to improve your care and the care of others. If you have questions or concerns about the care you received, it is best to begin by talking with a person at the place you received your care. Click on the link below for a list of people who can help you.
The Client Relations Coordinator will contact you or appropriately direct your call. Someone from the Winnipeg Health Region will contact you within 3 business days. Please leave us your name and a phone number where we can call you during the day. We need this to review your concern and tell you what we have learned. Is your call about a family member or someone close to you? We may need to know more about the patient or client you are calling about. They need to give us permission to look into their care. What you tell us is taken seriously. Some concerns can be handled right away while others may take more time to look into. You may get phone calls or letters with updates on the investigation. While the concern is being looked into, we will talk to those involved on a need-to-know basis. The lessons learned may be shared in order to improve care for others. Finally, your privacy will be protected at all times under The Personal Health Information Act.
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