Office of the Chief
of Public Health Practice (OCPHP) |
Last Reviewed: November 4, 2008
Last Modified: November 4, 2008
Content Source:
Office of the Chief of Public Health Practice (OCPHP), National
Public Health Performance Standards Program (NPHPSP) |
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Post-Assessment / Performance Improvement
RESOURCESThis section includes sample tools and links to
resources for groups that have completed the NPHPSP
assessment and have entered the post assessment
/ performance improvement phase. Many of these resources
are available for download and customization.
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Follow-up Letter - a sample follow-up
letter that can be customized and used to reconvene
system partners for quality improvement planning
purposes.
- Performance Improvement / Post-Assessment
Reports
– view post-assessment reports
describing assessment results and next steps
for performance improvement. Sample reports
are provided from the states of Illinois, Maine,
New Hampshire, Montana, and New Mexico.
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Improvement Plan by Essential Service -
an example of a team's improvement plan for
one priority area (essential service. The outline
includes a focus topic, goal, related objectives,
and performance measures, as well as documentation
of leadership support, resources, expertise,
and plans for reporting progress.
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Improvement Briefing Sheet - an example
briefing sheet one site used to provide a contextual
analysis, including notes from the assessment
process, for an Essential Service and related
indicators.
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Prioritization Process - an example four
step process for identifying priorities from
among all NPHPSP Essential Service and indicator
scores.
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Quality Improvement Template - a document
used to gather information from teams or small
groups regarding the next steps and performance
improvement strategies that will be implemented.
- Links to Quality Improvement Resources
- on-line documents are available of a variety
of resources that NPHPSP users can access in
their efforts to improve performance in each
Essential Service. For example, if your public
health system wants to improve its efforts to
develop a community health profile, visit this
resource to view numerous links that can assist
in building a community health profile. See:
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State Public Health System Performance Improvement
Resources
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Local Public Health System Performance Improvement
Resources
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Mobilizing for Action through Planning and
Partnerships (MAPP) - the MAPP process
is a comprehensive community health improvement
process, which includes the Local Public Health
System Performance Assessment as one of the
components. Even if the full MAPP process is
not used, the guidance for developing an improvement
plan can be valuable for those who have conducted
a performance assessment.
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Turning Point Performance Management Collaborative
Resources - The following link includes
information about performance management, links
to reports, and information about state activities.
Resources on this page include a literature
review of performance management, a baseline
assessment of state practices, the From Silos
to Systems: Performance Management in Public
Health document, and the Turning Point
Guidebook for Performance Measurement.
- Public Health Institutes - The mission
of the National
Network of Public Health Institutes (NNPHI)
is to promote multi-sector activities resulting
in measurable improvements of public health
structures, systems, and outcomes. NNPHI members
have expressed interest in facilitating quality
improvement processes with the National Public
Health Performance Standards assessment results.
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PHF Public Health Infrastructure Resource Center
- The Public Health Foundation's Public Health
Infrastructure Resource Center (PHIRC) website
was created to meet the needs and interests
of states, communities, and the public in assessing
and building public health infrastructure. This
website serves as a gateway to information and
resources on building capacity of public health
systems.
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Prioritization section from APEXPH in Practice
- this section from NACCHO's APEXPH in Practice
workbook includes a discussion of the use of
priority-setting within planning processes.
Several common methods, including their advantages
and disadvantages, as well as process steps
and examples, are described.
Potential Lull-Breaking Strategies
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