Diversity is one of those much-used terms that we sometimes take for
granted. But in the context of the Social Security Administration (SSA)
and the programs we administer, diversity is a very tangible business
reality. We, at SSA, serve America and every single American. And America
is populated by men and women of all ages and sexual orientations who
come from every ethnic, national, linguistic and religious group.
People
from different groups have different needs and concerns; they often have
different service requirements. If we are to provide each of our customers
with the best service possible, we have to be aware of their needs and
understand their differences. The most efficient way to do this is with
a workforce that reflects America in its diversity.
Social Security provides opportunities for people from many walks of
life, including people
with disabilities , veterans
, and those who are bilingual
.
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