The Institute of Museum and Library Services is dedicated to creating and sustaining a "nation of
learners” through the resources and services of museums, libraries, and archives. Our accountability for advancing this goal reaches in many
directions: toward our federal decision-makers, toward our grantee communities and their audiences, and to the public at large. If we are sincere
in our goal—to help libraries and museums contribute to a nation whose people routinely seek strong skills and knowledge, adapt productively
to change, actively engage in their work and communities, and excel in many areas of personal and public life—we must do more than provide
support. We must measure and report our progress.
Note that for IMLS, while academic knowledge and skills are foundations, learning is broader. It includes the cognitive, social,
and physical; the practical, entertaining, and personal; the formal and informal; and many, many more domains and settings. Learning represents
knowledge, attitudes, skills, and behaviors that support individual success in our complex world—in short, outcomes. Specific outcomes
chosen for distinct projects stand for the many rich and varied results of any good learning process. They allow us to know something about
the extent to which we have (or haven’t) reached our audiences. Information about outcomes allows us to strengthen our services. Equally
important, it communicates the value of museums and libraries to the broadest spectrum of those to whom we account. Without data, it’s
been said, “you’re just another guy with an opinion.”
IMLS has responded to your need to know what difference our services make by developing a model of outcomes-based planning and
evaluation as one foundation of our grant making. As our grantee or constituent, you connect to your audiences where learning happens. You can
document individual change, often small and immediate, when it occurs. You can apply outcomes information quickly, to strengthen services as
you develop and provide them. Finally, only you can accommodate the great variety of missions, resources, audiences, and creative services of
museums and libraries as you assess your work. We turn to you only to build locally effective learning resources and experiences, but also to
measure the extent to which they achieve their educational purposes.
This area of our Web site contains information and resources about outcomes-based planning and evaluation. We hope you will return
to this site often to see additions. If you have questions about library or museum-appropriate outcomes, or about outcomes-oriented planning
or evaluation, please don’t hesitate to contact IMLS’s Evaluation Officer, Karen Motylewski, at kmotylewski@imls.gov.
Our "nation of learners" is the hallmark of a democratic society. Let us continue to work together to achieve it.
Mary L. Chute
Acting Director, Institute of Museum and Library Services
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