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Contacting HHSC
HHSC Organization Overview 


Call 211:

Call 2-1-1 for access to information about health and human services in your community. If you are calling from outside of Texas, or have technical difficulties when dialing 2-1-1 from your cell/mobile, voice-over-IP, or office location phone, please dial our toll free alternate access number at 1-877-541-7905.

Information about services is also available on the 2-1-1 Texas website.



HHSC Programs:

Medicaid, Children's Health Insurance Program (CHIP), Temporary Assistance for Needy Families (TANF) and Food Stamps, Family Services, Disaster Assistance, Immigration and Refugee Affairs, Special Nutrition, Lone Star Technology, Family Pathfinders.

To apply for services, visit www.YourTexasBenefits.com.

Customer Service Hotlines

Medicaid Client Hotline: 1-800-252-8263
Fraud/Abuse Hotline: 1-800-436-6184

Reporting Child Protective Services Issues

Toll-free: 1-877-787-8999

Reporting Child Abuse Issues

Toll-free: 1-800-252-5400

HHSC Ombudsman Office

Texas Health and Human Services Commission
Office of the Ombudsman, MC H-700
P.O. Box 85200
Austin, TX 78708-5200

Toll-free: 1-877-787-8999
Fax: 1-512-491-1967
TTY: 1-888-425-6889 or 1-512-438-3087
E-mail: contact@hhsc.state.tx.us

HHSC Civil Rights Office

Civil Rights Office
Health and Human Services Commission
701 W. 51st Street, MC W206
Austin, Texas 78751
1-888-388-6332 or 1-512-438-4313
TTY toll free: 1-877-432-7232
HHSCivilRightsOffice@hhsc.state.tx.us

HHSC Headquarters

Texas Health and Human Services Commission
Brown-Heatly Building
4900 N. Lamar Blvd.
Austin, TX 78751-2316
512-424-6500

Directions and maps to HHSC headquarters and other Austin facilities

Web Manager

If you have specific comments about this website, please contact the webmaster by e-mail at webmaster@hhsc.state.tx.us.

For information about customer service and HHSC's complaint process see the HHSC Compact with Texans Web page.


This page last updated: 08/21/2007