Other Complaints
Customer Service Contact
We set high standards for customer service and hope our service meets your expectations. If it does not, we invite you to contact a supervisor or manager in the TDI program area providing that service. The TDI program has the expertise relating to your insurance issue, and it is likely that program staff and management are the ones who can best help you.
Customer Relations Representative
Should you have any comments or suggestions about TDI "Compact with Texans" services and standards, please contact Alice Zimmerman, our Customer Relations Representative, at the above address or at:
512-305-6797 phone
512-463-6159 fax
e-mail: CustomerRelations@tdi.state.tx.us
.