Frequently Asked Questions

Q. WHERE DO I GET MY IMMUNIZATIONS?
A. An appointment may be made by calling Student/Employee Health Services at (817) 735-2228.

Q. WILL I BE CHARGED FOR THE IMMUNIZATIONS?
A. Yes

Q. IF I GET SICK AT NIGHT, WHOM DO I CALL?
A. If your PCP is one of the Family Medicine Central Clinic doctors, call 817-735-2228. The Family Medicine Department physician on-call will be contacted by the answering service. If you have another PCP, you should contact them.

Q. IF I AM SICK AND MISS A CLASS OR OTHER ACADEMIC REQUIREMENT, HOW DO I GET AN EXCUSE?
A. Make an appointment with Student/Employee Health Services. After evaluation of your illness, it will be determined if an excuse is warranted.

Q. IF I NEED A MEDICATION, CAN I STOP BY THE FAMILY MEDICINE CLINIC FOR A SAMPLE?
A. If we have the particular medication requested, we will give samples if you produce documentation that the medication has been prescribed for you by your personal provider. If you are a patient of the clinic we will review your medical record for evidence that the medication has been prescribed. If the clinic is extremely busy, there may be a wait.

Q. WHERE IS MY STUDENT HEALTH RECORD KEPT?
A. Student/Employee Health Service in the Central Clinic. There is also a computerized vaccination tracking system, which is maintained by Student/Employee Health Services to provide easy access to vaccination information.

Q. IF MY CLASS SCHEDULE IS TIGHT CAN I SLIP OVER TO THE STUDENT CLINIC BETWEEN CLASSES AND BE SEEN QUICKLY? CAN I RECEIVE IMMEDIATE CARE WHENEVER I WANT IT?
A. Patients are seen by appointment. Sometimes there are no appointments available. In the event of true acute illness, we will make every effort to see you as quickly as possible. Please be sensitive to the needs of other patients.

Q. IF I GET A BILL FOR HEALTH CARE SERVICES AT THE HEALTH SCIENCE CENTER, WHICH I FEEL IS INCORRECT, WHOM DO I CONTACT?
A. Present the bill to Central Clinic and ask to talk with the Clinic Supervisor.

Q. IS MY HEALTH INSURANCE IN EFFECT DURING THE SUMMER WHEN I AM NOT ENROLLED IN SCHOOL?
A. Yes, as long as premiums are current.

Q. DO I GET A REFUND OF PREMIUM IF I CANCEL MY INSURANCE?
A. No.

Q. CAN I INSIST ON SEEING A FACULTY PHYSICIAN?
A. Yes.

Q. WHAT DO I DO IF I GET INJURED WHILE I AM IN CLASS OR IN CLINICAL ROTATION?
A. Call Student/Employee Health Services and make an appointment. If injury is urgent or is related to an exposure to a communicable disease be sure to tell that to the person taking the call so that it may be handled more expediently. The procedure for exposure to bloodborne pathogens or pulmonary tuberculosis may be found at this same web site.

Q.  WHERE MAY I GET A COPY OF MY VACCINATION RECORDS?
A.  Student/Employee Health Services maintain vaccination records on all students. The record will include those vaccinations given by the service and those for which you have provided written proof upon entry to school.