National Banks
Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney St.
Suite 3450
Houston, TX 77010
(800) 613-6743
www.occ.treas.gov
State Member Banks of the Federal Reserve System
Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480
888-851-1920 (Phone)
877-766-8533 (TTY)
877-888-2520 (Fax) Email: ConsumerHelp@FederalReserve.gov
www.FederalReserveConsumerHelp.gov
Nonmember Federally Insured State Banks
Federal Deposit Insurance Corporation
Consumer Response Center
2345 Grand Boulevard
Suite 100
Kansas City, MO 64108
(877) ASK-FDIC (877-275-3342)
www.fdic.gov
Savings and Loan Associations
Office of Thrift Supervision
Consumer Programs
1700 G Street, N.W., 6th Floor
Washington, DC 20552
(800) 842-6929
www.ots.treas.gov
Federal Credit Unions
National Credit Union Administration
Office of Public and Congressional Affairs
1775 Duke St.
Alexandria, VA 22314
(800) 755-1030
(703) 518-6409 (Fax)
www.ncua.gov
Other Lenders
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, N.W.
Washington, DC 20580
(202) 326-3758 or
(877) FTC-HELP, toll free (877-382-4357)
www.ftc.gov
Department of Justice
Civil Division
Washington, DC 20530
(202) 514-3301
www.usdoj.gov
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