BUYUSA.GOV -- U.S. Commercial Service

San Francisco

Business Service Provider Listing -- Standards & Participation Guidelines

Objective

The Business Service Provider (BSP) program offered by the Office of Domestic Operations offers both U.S. and non-U.S. professional service providers the ability to promote their services to U.S. exporters via the Web.
BSP is designed to help U.S. exporters identify professional export service providers in their local communities, or in another state or region, to assist them in the assessment, completion, or financing of an export transaction.
Export service providers gain visibility for their products and services within the exporting community via participation in the BSP.

Participation Guidelines & Price

U.S. and non-U.S. professional service companies have the option to promote their company on one or more U.S. websites. A listing on a U.S. website costs $250, per year, per listing, and includes the following:
• Detailed company description (maximum 500 words)
• Company logo
• Company contact information
• Corporate website link

Multiple listings thereafter can be purchased at a reduced price ($75 each). Annual renewals of BSP listings are offered at a discount ($135 each).

Participating companies can expect to receive initial counseling on the BSP service and a navigational tour of CS websites. During the registration process, clients will receive the specifications for a BSP listing, such as text limits, graphic requirements, etc.

Participating companies will also receive information regarding client responsibilities and CS quality assurances. Upon receipt of payment, the CS will complete a short qualification review of the participating client. Website development for the BSP listing will begin immediately thereafter. Professional service providers can promote their products and services in the following subscriber categories

1 Accounting and Auditing
2 Advertising
3 Banking and Finance
4 Business Administration Services
5 Business Associations
6 Business Consulting
7 Car Rental
8 Chambers of Commerce
9 Computer Services
10 Conference Equipment & Facilitation
11 Debt Collection
12 Distribution Services
13 Electronic Components and Supplies
14 Engineering Services
15 Entertainment Services
16 Health Services
17 Graphic Design
18 Human Resources
19 Hotels and Meeting Facilities
20 Insurance Services
21 Importers and Agents
22 Marketing and Public Relations
23 Legal Services
24 Office Rental
25 Market Research
26 Printing and Publishing Services
27 Mining and Oil and Gas Services
28 Product standards, testing & certification
29 Patent and Trademark law Services
30 Real Estate Services
31 Photographic Services
32 Relocation services
33 Regional Economic Development
34 Retailers
35 Restaurants and Catering
36 Telecommunications
37 Security and Personal Safety
38 Training and Education Services
39 Trade Show and Exhibition Services
40 Transport and Storage
41 Translation and Interpretation
42 Travel Facilitation
43 Other Business Services

Delivery Time

The U.S. Commercial Service must qualify all company information before publishing a participant's on-line listing. This qualification review will normally be complete in 1-2 days.

Upon completion of a qualification review, a client can expect his BSP listing to be on-line within 1-2 days.

Client Responsibilities

You agree to:
• Provide all required information for your listing during registration;
• Provide a maximum of 500 words for your listing, and a logo or image in JPEG or GIF format with a maximum image size of 200 w x 85-150 h pixels;
• Provide timely payment prior to publication of your listing on-line;
• Respond in a timely and professional manner to inquiries resulting from your BSP listing;
• Notify the Commercial Service of any changes in your corporation contact information, product or service line, logo, etc.
• The terms and conditions as stated on the website.

U. S. Commercial Service Quality Assurances

The U.S. Commercial Service ensures that:
• The BSP listing will be made available for one year from date of activation;
• A subscription renewal process will be made available prior to the current subscription expiration;
• The CS refund policy applies to BSP listings;
• Reasonable changes to contact information, as well as other timely updates to the listing, may be made at the discretion of the local Commercial Service office upon the client's request.

As a valued client, your satisfaction is of the utmost importance to us and we want to make sure we are meeting your expectations and addressing any of your concerns. If you have an unresolved problem, any comments, or suggestions, please contact our Customer Care Hotline at 1-866-482-8111 or Customer_Care@N0SPAM.mail.doc.gov to speak to a Customer Service Advocate from 9 am - 5 pm (EST) Monday-Friday. 24-hour turnaround guaranteed!

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