Helping Hand

Have a problem opening a document?

This icon indicates a downloadable PDF file. (You need Acrobat Reader to view the file.) If you are having a problem opening PDF files, upgrade to the latest release of Adobe Reader. It's Free!

If you can not open a document directly, use the option to "Save" the file to your PC and then open it from there. If this works, you may need to clear your temporary Internet files. In Internet Explorer, go to Tools > Internet Options and under Temporary Internet Files use the "delete files" option. Deleting Temporary Internet Files can be permanently set in the "Advanced" tab of Internet Explorer's Internet Options. The setting is "Empty the Temporary Internet File folder" under the "Security" section.

Still having a problem? Contact us through

Search Box

The search box is a very powerful tool, but needs to be understood and used correctly to get good results. The search box uses a catalog of all the pages in the DCCA web site. This catalog is updated nightly with all the web pages and the documents in the web pages. The search box will read this catalog and return a list of links for all pages and documents that match your search criteria. The software used to create the list and perform the search is from Google and behaves the same as the Google search engine except that it is limited to the DCCA web pages. The web page returned with the search results contains a "Search tips" and "Advanced search" that can be used to better understand and use the search box.

List of External Agencies

Below is a listing of areas commonly thought to be under DCCA's jurisdiction, but are actually with other Federal, State or City and County agencies. Within each area there is a breakdown by subject and then the agencies names and contact information.

• Airlines
• Automobiles/Streets/Transportation
• Business/Profession/Products
• Communication
• Education
• Health
• Identity Theft/Credit Card
• Information Offices
• Labor
• Land Use / Building
• Law Enforcement
• Legal