About Us

Regional Contacts

• National Processing Center

  - located in Jeffersonville, Indiana it’s the primary center for collecting, capturing, and delivering data products and services for surveys

• Regional Offices

  - these offices support the regional operations of the decennial census
  • Atlanta
  • Boston
  • Charlotte
  • Chicago
  • Dallas
  • Denver
  • Detroit
  • Kansas City
  • Los Angeles
  • New York
  • Philadelphia
  • Seatle

• Call Centers

  - answer respondents’ questions, handle both incoming and outgoing calls, assist in completion of surveys over the phone, resend paper surveys, assist in non-English survey completion, and offer phone questionnaire assistance on surveys.
  
  
  • Hagerstown Telephone Center (HTC) (240) 420-6006
    
    U.S. Census Bureau
    Hagerstown Telephone Center
    1125 Opal Court, 2nd Floor
    Hagerstown, MD 21740
  • Jeffersonville Telephone Center (JTC) (812) 218-4100
    
    U.S. Census Bureau
    Jeffersonville Telephone Center
    1201 E 10th Street
    Jeffersonville, IN 47132
  • Tuscon Telephone Center (TTC) (520) 798-4160
    
    U.S. Census Bureau
    Tucson Telephone Center
    201 N. Bonita Avenue, Ste 125
    Tucson, AZ 85745

• State Data Centers

  - is a cooperative program between the states and the Census Bureau that makes data available locally to the public through a network of state agencies, universities, libraries, and regional and local governments
  • The State Data Center and Business Industry Data Center Network (SDC/BIDC)
    • provides efficient access to U.S. Census Bureau data and data products
    • provides training and technical assistance to data users
    • proovides a mechanism for feedback to the Census Bureau

• Census Information Centers (CIC)

  - a cooperative venture between the U.S. Census Bureau and national level, community-based organizations and colleges and universities to serve as auxiliary data distribution centers reaching underserved populations