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The Acquisition Services Directorate considers quality
an integral part of the mission to deliver excellent service
to clients.
The Acquisition Services Directorate ISO 9001
certification process is built following the guidance
of the International Standards Organization.
This program is a customer-focused Quality Management Systems
(QMS) effort to support process engineering, auditing,
and training.
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Within the Acquisition Services
Directorate, the QMS governs policies and procedures established
to improve and control elements that lead to improved business
performance in the government procurement process. One
of the main purposes of the QMS is quality control and
managerial support for visibility, transparency, and overall
performance improvement.
Read more about
the National Business Center and ISO 9001 in a profile
from the NBC Director, Doug Bourgeois, "We’re
serious about being the best quality service provider in
the business."
For more information about the Acquisition Services Directorate ISO process please contact our Policy Office at 703.964.8800.
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