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Table of Contents
Introduction >
Executive Summary >
Action Recommendations >
Study and Methodology >
Survey Results
Museums >
Public Libraries >
Academic Libraries >
State Library
Administrative Agencies >
IMLS Roles >
Appendix
Survey >
View PDF >
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(For Reference Only)
OMB #: 3137-0040
Expiration Date: 01/31/2004
Instructions
Purpose of the Survey
This survey is being conducted by The Center for Organizational Excellence (COE) for the Institute of Museum and Library Services (IMLS). IMLS is a Federal agency that provides grants to museums and libraries to improve their operations and services to the public. IMLS will use the results of this survey to determine an appropriate role for IMLS in supporting technology applications, particularly in the area of digital access to information, in providing museum and library services to the public.
The purpose of this survey is to collect information on technology use, plans, and policies of libraries, museums and state library agencies, especially in the area of digitization. [Digitization is the process of converting, creating and maintaining books, art works, historical documents, photos, journals, etc. in electronic representations so they can be viewed via computer and other devices.]
How the Results will be Used
The information provided by the survey results will help IMLS shape the focus and thrust of the agency's grant programs and related activities. The published information, which should be available in fall of 2001, can be used by museums, libraries and state library agencies to understand where they are in the continuum of technology implementation and to plan for further technology developments.
Completing the Survey
This survey is being sent to a national sample of museums, public and academic libraries, and to all state library agencies. Therefore, it is extremely important that you do not forward this survey to other institutions. The most appropriate person to complete the survey will be the one who has an understanding of the status and role of technology throughout the museum or library. It is recommended that you review the survey in advance, to get a better idea of the kinds of questions being asked and to gather information you might need to answer the questions.
As the audience for this survey is broad, you may encounter questions that you feel are not applicable to your institution. Please mark the response "not applicable" in these cases, and continue on with the questions. This survey will take you 30 minutes or less to complete.*
Confidentiality
Your responses will be confidential. This survey is submitted directly to COE for analysis and your responses will be combined with responses from other survey respondents. The results will be presented in summary form to IMLS.
Please return this completed survey by Friday, June 15, 2001.
Thank You
Thank you for taking the time to complete the survey.
* This estimate includes the time needed to review instructions, search existing data sources, gather and maintain the data needed, and complete and review the information. If the respondent has comments on the burden estimate or other aspects of this survey please send them to the Institute of Museum and Library Services, 1100 Pennsylvania Ave. NW, Washington D.C. 20506. You are not required to respond to this request for information unless it displays a currently valid OMB control number.
Background on the Respondent
Background on Museums
If you are a museum, complete this section and skip the next section of the questions concerning the background of libraries. Then complete the rest of the survey starting with the section entitled "Section on the Status of Technology."
The following questions concern the museum that you represent.
1. Check the type of museum:
- Aquarium
- Arboretum or botanical garden
- Art museum
- Children's museum
- General museum
- Historic house/site
- History museum
- Natural history/anthropology museum
- Nature center
- Planetarium
- Science or technology center
- Zoological park
- Specialized, distinct subject museum
2. If you selected "Specialized, distinct subject museum" in question 1, describe the subject of the museum. _____________________________
3. What is the size of the museum's annual budget? (Check one)
- Less than $250,000
- $250,000 - $500,000
- $500,001- $1,000,000
- $1,000,001 - $2,000,000
- $2,000,001 - $6,000,000
- $6,000,001 - $10,000,000
- Over $10,000,000
4. In what state is the museum? (Check one)
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
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- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
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- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
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5. What is your job title? ________________________
6. What is the size of the staff at your institution?
Number of Full Time Equivalents, paid ____
Number of Full Time Equivalents, volunteer ____
Background on Libraries and State Library Agencies
If you are a library, complete this section and skip the next section of the questions concerning the background of museums. Then complete the rest of the survey starting with the section entitled "Section on the Status of Technology."
The following questions concern the library or state library agency you represent.
1. Check type of library/library agency:
Public library (Go to questions 2, 3, and 6)
Academic library (Go to questions 2, 4, 5, and 6)
State library agency (Go to questions 2, 5, and 6)
2. In what state is your library or state library agency? (Check one)
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
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- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
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- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
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3. What is the size of the population served by your library? (Check one)
- Up to 4,999
- 5,000-9,999
- 10,000-24,999
- 25,000-49,999
- 50,000-99,999
- 100,000-249,000
- 250,000-499,000
- 500,000-999,999
- 1 million or more
4. Your library is in which type of academic institution? (Check one)
- Private 2 year college/community college
- Public 2 year college/community college
- Private 4 year college
- Public 4 year college
- Private university
- Public university
5. Is your library circulating or non-circulating?
- primarily circulating
- primarily non-circulating
- not applicable
6. What is your job title?__________________________________
7. What is the size of the staff at your institution?
Number of Full Time Equivalents, paid ____
Number of Full Time Equivalents, volunteer ____
Section on Status of Technology
What technologies (hardware software) does your institution currently use for its day-to-day operations? (Check all that apply)
- Access to the Internet
- Accounting/payroll software
- Computerized catalogue of your library collection (if any)
- Database software for collections management
- Database software for membership development
- Desktop computers
- Desktop publishing software
- E-mail
- Extranet
- Graphics software
- Intranet
- Marketing and promotion software
- Network server
- Notebook (laptop) computers
- PDAs, i.e., PalmPilot
- Point of Sale software
- Standard office software, e.g., word processing, spreadsheet
- Video tours
- Virtual reality tours
- Web site
- Other technology (Please list) ________________________
- None of the above
What are the current sources of funds for this technology? (Check all that apply)
- Endowment funds
- Foundation grants
- Gifts from donors
- Grants from other Federal agencies, e.g., Dept of Ed, NEH
- IMLS LSTA State Program and National Leadership Grants
- IMLS Museum National Leadership Grants
- In-kind contributions
- Matching funds
- Operating funds
- State funds
- City government funds
- County government funds
- Other local government funds
- Other local funds
- Other (Please list) ______________________
- We have no funding for technology
If your institution does not have technology available to manage its operations, do you rely on staff's personal technology (e.g., home computer, personal e-mail, etc.)?
If your institution does not currently use the following technology, which technology does it plan to acquire or implement in the next 12 months? (Check all that apply)
- Access to the Internet
- Accounting/payroll software
- Computerized catalogue of your library collection (if any)
- Database software for collections management
- Database software for membership development
- Desktop computers
- Desktop publishing software
- E-mail
- Extranet
- Graphics software
- Intranet
- Marketing and promotion software
- Network server
- Notebook (laptop) computers
- PDAs, i.e., PalmPilot
- Point of Sale software
- Standard office software, e.g., word processing, spreadsheet
- Video tours
- Virtual reality tours
- Web site
- Other technology (Please list) ________________________
- None of the above
5. What technology does your institution currently use for programming?
(Check all that apply)
- Orientation, introductory and educational information on exhibits is presented via onsite computer
- Orientation, introductory and educational information on exhibits is presented to the public via the Web
- Educational programs are presented via on-site computer
- Educational programs are presented to the public via the Web
- We disseminate research findings and publications by our institution's staff via the Web site
- We provide programs and exhibits on our Web site
- Other (Please list) __________________
- Not applicable
6. What technology does your institution plan to use for programming in the next 12 months that it does not currently use? (Check all that apply)
- Orientation, introductory and educational information on exhibits is presented via onsite computer
- Orientation, introductory and educational information on exhibits is presented to the public on-line
- Educational programs are presented via onsite computer
- Educational programs are presented to the public on-line
- We want to disseminate research findings and publications by our institution's staff via the Web site
- We want to provide programs and exhibits on our Web site
- Other (Please list) __________________
- Not applicable
7. Please indicate your responses to the following statements. If the item is not relevant to your institution, please select "not applicable". Select the appropriate number for each statement below.
1 = Strongly disagree
2 = Disagree
3 = Neutral
4 = Agree
5 = Strongly agree
6 = Not applicable
Technology is useful for your institution's programming because it:
Makes programs more interactive
Provides a richer educational experience for patrons
Increases the number of people who learn from programs
Other (Please list) __________________
8. Please indicate your responses to the following statements. If the item is not relevant to your institution, please select "not applicable". Select the appropriate number for each statement below.
1 = Strongly disagree
2 = Disagree
3 = Neutral
4 = Agree
5 = Strongly agree
6 = Not applicable
What hinders the use of technology for your institution's programming:
Cost
Concerns over intellectual property issues
Lack of staff expertise
Not appropriate for our collection
Other (Please list) __________________
Section on Digitization Plans, Practices, and Policies
1. Digitization is the process of converting, creating, and maintaining books, art works, historical documents, photos, journals, etc. in electronic representations so they can be viewed via computer and other devices. In the past 12 months, have you been or are you currently involved in digitization, for example, current projects, funding, setting standards, implementing, etc?
- No (Go to question 2)
- Yes (Go to question 4)
2. Do you have digitization-related plans that will be started in the next 12 months, but have not started yet?
- No (Go to question 3)
- Yes (Go to question 4)
3. Does your institution have future plans beyond 12 months for becoming involved in digitization?
4. What hinders your efforts at digitization?
(Rank top 3 from 1 through 3, with 1 representing the most important and 3 representing the least important.)
____ Lack of funds to support digitization
____ Other projects have higher priorities
____ Do not see a role for our institution in digitization
____ Do not see the usefulness of digitization for our institution
____ Digitization might reduce the number of people going to the institution
____ Lack of available expertise
____ Concern about costs of preservation and management
____ Other (Please list) _____________________________________________
____ Not applicable
5. What are the primary goals for your institution's digitizing activities?
(Rank top 3 from 1 through 3, with 1 representing the most important and 3 representing the least important.)
____ Preserve materials of importance or value
____ Increase access to books, journals, documents and other materials
____ Increase access to the collections and collections records
____ Reduce damage to original materials
____ Provide access to digital collection on a web site
____ Increase interest in the institution
____ Save space in the institution
____ Save cost by eliminating duplication of materials
____ Encourage the cooperation among institutions to increase the number and variety of materials available to patrons
____ Provide greater information about the institution's collection s to artists, scholars, students teachers, and the public
____ Present more of the collection than is on display at any one time
____ Increase access to state services
____ Support educational programs
____ Other (Please list) __________________________________________
____ Not applicable
6. What digitization activities or projects are funded by your institution?
- No activities or projects are currently supported (Go to question 9)
- Yes (Check all that apply)
- Funds for digitizing library collections
- Funds to digitize special collections (like rare books or historical documents)
- Funds to support cooperative digitizing projects or partnerships
- Funds to access digital products, e.g., historical collections on-line
- Funds to support statewide digitizing projects
- Funds to support inter-state digitizing efforts
- Other (Please list) ________________________________
7. How does your institution undertake its digitization activities? (Check all that apply)
- A special unit performs these activities
- New staff was hired to perform these activities
- Current staff was trained to perform these activities
- These activities are outsourced
- Other (Please list) _______________________________________
- Not applicable
8. Does your institution cooperate with other organizations to develop digitization programs, e.g., partnerships, consortia, etc.?
- No (Go to question 9)
- Yes-(Check all that apply)
- State library associations
- State library agency
- Academic libraries
- Individual public libraries
- Museums
- State museum associations
- Consortia
- Private companies
- State archives
- Special libraries
- Private libraries
- Historical societies
- Other state government agencies
- City government agencies
- County government agencies
- Other local government agencies
- Federal government agencies
- Foundations
- Universities
- Professional associations
- Community organizations
- Other (Please list) ____________________
9. Does your institution have a role in digitization projects in other libraries, museums or institutions, besides your own?
- Yes (Go to question 10)
- No (Go to question 11)
10. What role does your institution have in digitization efforts beyond your institution? (Check all that apply)
- Promote digitizing
- Coordinating state-wide, regional or consortial digitization activities
- Identify the materials or collections to be digitized
- Provide financial support
- Provide staff or e
- uipment for digitization projects
- Undertake demonstration projects on digitizing
- Set policies or standards on digitizing, selecting materials and collections for digitizing
- Provide Best Practices and Guidelines
- Provide information to local libraries or museums on digitizing, management of digital collections
- Encourage cooperative digitizing projects
- Issue sub-grants for digitization
- Other (Please list) _______________________________
- Not applicable
11. Where do you currently obtain funds to support your digitizing efforts?
(Check all that apply)
- Endowment funds
- Foundation grants
- Gifts from donors
- Grants from other Federal agencies, e.g., Dept of Ed, NEH
- IMLS LSTA State Program and National Leadership Grants
- IMLS Museum National Leadership Grants
- In-kind contributions
- Matching funds
- Operating funds
- Other local funds
- State funds
- City government funds
- County government funds
- Other local government funds
- Other (Please list) ______________________
- We have no funding for digitization
12. Where do you plan to obtain future funds to support your digitizing efforts?
(Check all that apply)
- Endowment funds
- Foundation grants
- Gifts from donors
- IMLS LSTA State Program and National Leadership Grants
- IMLS Museum National Leadership Grants
- In-kind contributions
- Matching funds
- City government funds
- County government funds
- Grants from other Federal agencies, e.g., Dept of Ed, NEH
- Other local government funds
- Other local funds
- State funds
- Other sources (Please list) ___________________________
- We do not plan to seek funding for digitizing
13. Does your institution have digitization policies in place or in development?
- No
- Yes, our institution has policies in development for the following: (Check all below that apply)
- Access
- Best practices
- Conversion of digital files to next generation formats
- Digital format, e.g., TIFF, GIF, PAL
- Intellectual property issues
- Materials to be digitized
- Priorities for digitization
- Preservation
-
- uality control
- Standards
- Evaluation
- Other (Please list) ________________________
14. Does your institution have digitization policies in place or in place?
- No
- Yes, our institution has policies in place on the following: (Check all below that apply)
- Access
- Best practices
- Conversion of digital files to next generation formats
- Digital format, e.g., TIFF, GIF, PAL
- Intellectual property issues
- Materials to be digitized
- Priorities for digitization
- Preservation
-
- uality control
- Standards
- Evaluation
- Other (Please list) ________________________
Section on Digitized Materials and Programs
1. What materials has your institution selected for digitization? (Check all that apply)
- Course material
- Education and training material about the collections
- Films, videotapes
- Government publications
- Historical documents/archives
- Images of artifacts
- Images of items in the collections, e.g. art work, furniture, plants, animals
- Information on the institution
- Journals
- Manuscripts
- Maps
- Music (recorded sound)
- Newspapers
- Photographs
- Rare books
- Other books
- Records about the collection
- Sheet music
- Special exhibits
- Theses and dissertations
- Other (Please list) __________________________
- Not applicable
2. What material is your institution planning on digitizing, but has not done so yet? (Check all that apply)
- Course material
- Education and training material about the collections
- Films, videotapes
- Government publications
- Historical documents/archives
- Images of artifacts
- Images of items in the collections, e.g. art work, furniture, plants, animals
- Information on the institution
- Journals
- Manuscripts
- Maps
- Music (recorded sound)
- Newspapers
- Photographs
- Rare books
- Other books
- Records about the collection
- Sheet music
- Special exhibits
- Theses and dissertations
- Other (Please list) __________________________
- Not applicable
3. Are your digital products listed with any digital registry? For example, the Association for Research Libraries' Digital Initiatives Database.
- No
- Yes (Please list)____________________________________________
- Not applicable
4. Are your digital products listed in your institution's catalogue?
5. Does your institution allow access to its digital collection by the public?
- Yes, on the premises on our computer network (LAN) only
- Some of the collection
- All of the collection
- Yes, on the Web
- Some of the collection
- All of the collection
- Yes, through a third party (e.g., AMICO)
- Some of the collection
- All of the collection
- No, we do not provide access to our digital collection
6. Who can access your institution's digital materials without a charge for service? (Choose all that apply)
- Anyone with Internet access
- Visitors onsite at the institution
- The institution's members (e.g., library card holders, museum members)
- Staff members
- Staff at other institutions (e.g., library staff, museum staff)
- Researchers/scholars
- Faculty at your institution
- Teachers not part of your institution
- Current students at affiliated institutions
- Any student
- Alumni
- Outside researchers and scholars
- Other (Please list) ___________________________
- Not applicable
7. Who do you consider your primary target audience for your institution's digital materials? (Choose the top three target audiences)
- Anyone with Internet access
- Visitors onsite at the institution
- The institution's members (e.g., library card holders, museum members)
- Staff members
- Staff at other institutions (e.g., library staff, museum staff)
- Researchers/scholars
- Faculty at your institution
- Teachers not part of your institution
- Current students at affiliated institutions
- Any student
- Alumni
- Outside researchers and scholars
- Other (Please list) ___________________________
- Not applicable
Section on IMLS Role
1. Considering the needs of your institution, how should IMLS support implementation of appropriate technologies that will best support your museum or library?
(Rank the top 3 from 1 through 3, with 1 representing the most important and 3 representing the least important.)
____ Identify and promote standards and best practices in museum and library technology
____ Assess and report on the status of technology adoption and implementation in libraries and museums
____ Identify advantages of implementing them
____ Identify guidelines for the costs and resources required to implement them
____ Inform libraries and museums about cost effective technologies and efficient implementation of them
____ Help museums and libraries to evaluate the effectiveness of their technologies
____ Identify and provide information about model technology implementations
____ Inform libraries and museums about available and appropriate technologies
____ Provide funding
____ Provide information on sources of funding
____ Other (Please list) _____________________________________________
____ Don't know what IMLS' role is or should be
____ IMLS does not have a role in technology implementation
2. Considering the needs of the entire museum and library community, how can IMLS support implementation of appropriate technologies that will best serve the community?
(Rank the top 3 from 1 through 3, with 1 representing the most important and 3 representing the least important.)
____ Identify and promote standards and best practices in museum and library technology
____ Assess and report on the status of technology adoption and implementation in libraries and museums
____ Inform us about available and appropriate technologies
____ Identify advantages of implementing them
____ Identify guidelines for the costs and resources required to implement them
____ Inform us about cost effective technologies and efficient implementation of them
____ Help us to evaluate the effectiveness of our technologies
____ Identify and provide information about model technology implementations
____ Provide funding
____ Provide information on sources of funding
____ Other (Please list) _____________________________________________
____ Don't know what IMLS' role is or should be
____ IMLS does not have a role in technology implementation
3. How should IMLS be involved in digitization initiatives in museums and libraries? (Rank the top 5 from 1 through 5, with 1 representing the most important and 5 representing the least important.)
____ Inform museums and libraries about the advantages and challenges of digitization
____ Identify and provide information about model digitization projects
____ Provide referral information on projects, resources, standards, guidelines, etc.
____ Identify the processes involved and best practices available
____ Identify the costs and resources required to develop, manage and maintain access to digital resources
____ Help libraries and museums to evaluate the effectiveness of their digitization projects
____ Lead and promote national digitization efforts
____ Lead a digital library for education initiative to support development of a Web portal/Web site to enable users to search museum and library digital resources
____ Coordinate digitization projects among institutions
____ Encourage partnerships or consortia to collaborate on digitization
____ Fund digitization projects
____ Identify other sources of funding
____ Set standards for digitization
____ Assist in standards adoption
____ Help libraries and museums understand and deal with intellectual property issues
____ Other (Please list) ___________________________
____ Don't know what IMLS' role is or should be
____ IMLS does not have a role in digitization efforts
4. How can IMLS support digitization in your institution?
(Rank the top 5 from 1 through 5, with 1 representing the most important and 5 representing the least important.)
____ Inform us about the advantages and challenges of digitization
____ Identify and provide information about model digitization projects
____ Provide referral information on projects, resources, standards, guidelines, etc.
____ Identify the processes involved and best practices available
____ Identify the costs and resources required to develop, manage and maintain access to digital resources
____ Help us to evaluate the effectiveness of our digitization projects
____ Lead and promote national digitization efforts
____ Lead a digital library for education initiative to support development of a Web portal/Web site to enable users to search museum and library digital resources
____ Coordinate digitization projects among institutions
____ Encourage partnerships or consortia to collaborate on digitization
____ Fund digitization projects
____ Identify other sources of funding
____ Set standards for digitization
____ Assist in standards adoption
____ Help us understand and deal with intellectual property issues
____ Other (Please list) ___________________________
____ Don't know what IMLS' role is or should be
____ IMLS does not have a role in digitization efforts
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