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Cases

For additional security cases under the Safeguards Rule, see..

The Commission has brought the following cases involving the privacy of consumer information under Section 5 of the FTC Act:

February 18, 2009
CVS Caremark Settles FTC Charges:
Failed to Protect Medical and Financial Privacy of Customers and Employees; CVS Pharmacy Also Pays $2.25 Million to Settle Allegations of HIPAA Violations

CVS Caremark Corporation

November 6, 2008
Mortgage Company Settles Data Security Charges
Data Breach Compromised Privacy of Hundreds of Consumers

Premier Capital Lending, Inc. and Debra Stiles

  • Agreement Containing Consent Order [PDF]
  • Complaint [PDF]
  • Analysis of Proposed Consent Order To Aid Public Comment [PDF]
  • News Release

March 27, 2008
Agency Announces Settlement of Separate Actions Against Retailer TJX, and Data Brokers Reed Elsevier and Seisint for Failing to Provide Adequate Security for Consumers’ Data

TJX Companies, Inc.

  • Agreement Containing Consent Order [PDF]
  • Complaint [PDF]
  • Analysis of Proposed Consent Order to Aid Public Comment [PDF]
  • News Release

Reed Elsevier Inc. and Seisint, Inc.

  • Agreement Containing Consent Order [PDF]
  • Complaint [PDF]
  • Analysis of Proposed Consent Order to Aid Public Comment [PDF]
  • News Release

March 27, 2008
ValueClick to Pay $2.9 Million to Settle FTC Charges

  • Stipulated Final Judgment for Civil Penalties and Permanent Injunctive Relief [PDF]
  • Complaint for Civil Penalties, Permanent Injunction, and Other Equitable Relief [PDF]
  • News Release

March 4, 2008
[Goal Financial] Student Lender Settles FTC Charges That It Failed to Safeguard Sensitive Consumer Information and Misrepresented Its Security Practices

  • Agreement Containing Consent Orders [PDF]
  • Complaint [PDF]
  • Analysis of Proposed Consent Order to aid Public Comment [PDF]
  • News Release

1/17/08
Online Apparel Life is Good Retailer Settles FTC Charges That It Failed to Safeguard Consumers’ Sensitive Information, in Violation of Federal Law

  • Agreement Containing Consent Orders [PDF]
  • Complaint [PDF]
  • Analysis of Proposed Consent Order to aid Public Comment [PDF]
  • News Release

11/16/06
Guidance Software, Inc. Settles FTC Charges Company Failed to Use Reasonable Security Measures to Protect Consumers’ Data

  • Agreement Containing Consent Orders [PDF]
  • Complaint [PDF]
  • Exhibits A and B [PDF]
  • Analysis of Proposed Consent Order to aid Public Comment [PDF]
  • News Release
3/14/06
DSW Inc. Settles FTC Charges Agency Says Company Failed to Protect Sensitive Customer Data

2/23/06
CardSystems Solutions Settles FTC Charges Tens of Millions of Consumer Credit and Debit Card Numbers Compromised

1/26/06
ChoicePoint Settles Data Security Breach Charges; to Pay $10 Million in Civil Penalties, $5 Million for Consumer Redress At Least 800 Cases of Identity Theft Arose From Company’s Data Breach

6/16/05
BJ'S Wholesale Club Settles FTC Charges Agency Says Lax Security Compromised Thousands of Credit and Debit Cards

3/10/05
Internet Service Provider Settles FTC Privacy Charges
Company Disclosed Personal Information of Nearly One Million Consumers 3/8/05
Petco Settles FTC Charges
Security Flaws Allowed Hackers to Access Consumers’ Credit Card Information 9/17/04
Gateway Learning Settles FTC Privacy Charges
Company Rented Customer Information it Pledged to Keep Private 6/2/04
Tower Records
Security Flaw Allegedly Exposed Customer’s Personal Information to Other Web Users 8/05/03
Guess.com, Inc.
Guess Settles FTC Security Charges; Third FTC Case Targets False Claims about Information Security 5/09/03
Educational Research Center of America, Inc.; Student Marketing Group, Inc.; Marian Sanjana; and Jan Stumacher
Student Survey Companies Settle FTC Charges Data Collected For "Educational Purposes" Also Sold To Marketers Who Targeted Kids 1/29/03
The National Research Center for College & University Admissions; Don Munce; and American Student List
High School Student Survey Companies Settle FTC Charges that Personal Data Collected For Educational Purposes Was Sold to Commercial Marketers 12/24/02
Microsoft Corp.
Microsoft Settles FTC Charges Alleging False Security and Privacy Promises 5/10/02
Eli Lilly and Company
Eli Lilly Settles FTC Charges Concerning Security Breach; Company Disclosed E-mail Addresses of 669 Subscribers to its Prozac Reminder Service 7/12/00
FTC v. Sandra L. Rennert, Philip Rennert, Lyle Mortensen, International Outsourcing Group, Inc., Focus Medical Group, Inc., Trimline, Inc., Affordable Accents, Inc., World Wide RX, Inc., World Wide Medicine, Inc., PSRenn, Inc., and Doctors A.S.A.P., Inc. (District of Nevada)
Online Pharmacies Settle FTC Charges Viagra, Propecia Prescriptions Promoted With False Medical Claims Consumers’ Medical and Financial Data Collected With False Privacy Assurances 7/10/00
FTC v. Toysmart.com, LLC, and Toysmart.com, Inc. (District of Massachusetts)
FTC Sues Failed Web Site, Toysmart.com, for Deceptively Offering for Sale Personal Information of Web Site Owners. 1/06/00
FTC v. ReverseAuction.com, Inc. (District of Columbia)
Online Auction Site Settles FTC Privacy Charges; Personal Identifying Information Hijacked From Competitor’s Site; Many Consumers Sent Deceptive Spam 8/12/99
Liberty Financial Companies, Inc.
Young Investor Website Settles FTC Charges; Agency Alleged Website Made False Promises About Collection of Personal Information from Children and Teens 2/12/99
GeoCities
Internet Site Agrees to Settle FTC Charges of Deceptively Collecting Personal Information in Agency’s First Internet Privacy Case; Commission Establishes Strong Mechanisms for Protecting Consumers’ Privacy Online

Closing Letters

The staff has issued the following public letters closing investigations related to consumer information privacy:

4/4/08
NovaStar Financial, Inc. and NovaStar Mortgage Inc.

3/6/08
Monster Worldwide, Inc.

6/5/07
Dollar Tree Stores, Inc.

1/13/03
Longs Drug Store Corp.

1/13/03
Rite Aid Corp.

1/13/03
Wal-Mart Stores, Inc.

12/13/02
Compaq Computer Corp. (Hewlett-Packard Co.)

5/31/02
Earthlink, Inc.

5/25/01
Amazon.com and Alexa Internet [PDF]

5/24/01
FTC Staff Letter to EPIC and Junkbusters on Amazon.com

1/22/01
DoubleClick, Inc. [PDF]

11/07/00
Yahoo! Inc. [PDF]

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