Mobility Disabilities
Travelers with Disabilities and Medical Conditions
- Don't hesitate to ask a Security Officer for assistance with your mobility aid and carry-on items as you proceed through the security checkpoint.
- Let the Security Officer know your level of ability. For example: whether you can walk, stand, have limited arm movement, or if you cannot stand and/or walk through the walk-through metal detector. This will expedite the screening process.
- Ask the Security Officer for assistance if you need help walking through the metal detector.
- Inform the Security Officer about any special equipment or devices that you are using and where this equipment or device is located on/in your body. This will help the Security Officer to be careful during a physical inspection if one is needed.
- Request a private area for your pat-down inspection if you feel uncomfortable with having a medical device being displayed while inspected by the Security Officer.
- Ensure that all bags and satchels hanging from, or carried on and under, your equipment are put on the X-ray belt for inspection.
- Ask the Security Officer for assistance with putting your items on the X-ray belt, if needed.
- Let the Security Officer know if you need assistance removing and putting your shoes back on your feet when additional screening is necessary.
- Let the Security Officer know if your shoes cannot be removed because of your disability so that alternative security procedures can be applied to your shoes.
- Ask the Security Officer to monitor your accessible property, mobility aid(s,) and device(s) during the screening process and reunite you with them once X-ray inspection is complete.
- Security Officers will visually and physically inspect your wheelchair or scooter and perform explosive trace detection sample of the cushion. These inspections will be conducted while you remain in your wheelchair or on your scooter if you indicate that you cannot get out of your wheelchair or off your scooter.
- You should not be required to transfer from your wheelchair to another chair or be lifted out of your chair during the inspection process.
Please refer to the links below to assist you as you make travel preparations: