Employee Verification Service (EVS)
NOTE: SSA no longer accepts EVS requests on diskette, cartridge or tape. |
The following instructions are for employers and third-party submitters who wish to submit Social Security Number (SSN) verification requests to the
Social Security Administration (SSA) via paper or telephone. EVS requests can be submitted at any time and are processed within 24 hours.
There are three (3) EVS methods to choose from based on the number of employee names/SSNs that you want to verify:
- 1 to 5 Name/SSN Requests
- Call our toll-free number for employers, 1-800-772-6270 or the general SSA number at 1-800-772-1213. Both numbers are open for service weekdays from
7:00 a.m. to 7:00 p.m., Eastern Standard Time.
- You must have the following information for each verification request.
- Social Security Number
- Last Name, First Name, Middle Initial
- Date of Birth (MMDDYYYY)
- Gender Code (M-Male; F-Female)
-
1 to 50 Name/SSN Requests
- Submit on paper to your local SSA
office. Your local office will provide you with format and submission instructions. Some offices accept faxed listings.
Go to Local Office Search
to find your local SSA Office.
- This listing may be formatted across the page in a columnar format, such as:
Social Security Number |
Last Name |
First Name |
Middle Initial |
Date of Birth |
Gender Code |
- 50 to 300 Name/SSN Requests
NOTE: Do not send paper listings to Baltimore or your local office with your registration form.
Paper listings with 50 to 300 SSNs must be sent to the Wilkes-Barre address above. |
NOTE: For 300 or more verification requests, please use the Social Security Number Verification Service (SSNVS).
For more information see What is SSNVS and BSO? section of this handbook. |
Call the EVS information line, 410-965-7140, if you have questions or need additional information.
What to Do If an SSN Fails to Verify
Each SSN sent in the file will be returned to you with a verification code. If the verification code is blank, the record agrees with SSA's data file.
Please annotate your records that this SSN has been verified.
If the verification code is not blank, follow these steps:
- Ask to see the employee's Social Security card to ensure that the SSN and name were correctly shown on the file.
- Check to see whether you made a typographical error. If so, correct the data and resend to SSA in a subsequent file. Please resend only the corrected data.
- If the SSN shown on the card and the file match, ask the employee to check with any SSA Office or call 1-800-772-1213 to
determine and correct the problem. Ask the employee to give you the corrected name for your payroll records.
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