Contact CMLS:
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GSA CMLS 501 W FELIX ST STE 1101 WHS 9 SEC F FORT WORTH TX 76115-3411 CMLS Phone Number: (817) 334-5215 CMLS Fax Number: (817) 334-5561 CMLS E-mail Address: cmls@gsa.gov
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Call Center Hours:
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The call center, available at (817) 334-5215, operates Monday through Friday from 8 a.m. to 4 p.m. (CST). This center assists GSA and non-GSA personnel with ordering publications, updating contact information and providing shipment status.
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Order-to-Shipment Time:
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Standard lead-time, from order to shipment from the warehouse, is 48 hours.
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Shipping:
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Most publications are shipped via the U.S. Postal Service (priority mail). Delivery time within the continental United States is three to five days. Upon request, CMLS will expedite shipments, which will be sent using the requestor's Federal Express account number.
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Walk-in Orders:
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Publications may be picked up directly from the warehouse. Customers wishing to do this should first report to the warehouse office to obtain the necessary paperwork.
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To update address information:
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Log in to CMLS by entering your e-mail address and password. If you have forgotten your password, please click on the "I have registered with CMLS already but cannot remember my password. Please e-mail me my password." link.
- Click on "My Account" link
- Click on "Update Contact Information"
- Correct information as necessary
- Click on "Update button
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Encounter Problems:
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If you encounter problems or cannot retrieve your record on the CMLS web site, please contact CMLS at cmls@gsa.gov or (817) 334-5215. If you have received a publication in error and/or would like to be removed from future mailings, please contact CMLS and, if applicable, have a copy of the publication available. If you would like to return the publication to CMLS, please ship to the address below.
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Excess Publications:
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Excess publications can be returned to CMLS inventory by shipping them to:
GSA CMLS - RETURNED PUBLICATIONS
WHS 9 SEC F
501 W FELIX ST SUITE 1101
FORT WORTH TX 76115-3411
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