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Archived Webcasts

  1. Accounts Receivable (A/R) Management
  2. Behavioral Health Services Billing in Primary Care Settings
  3. Behavioral Health Reimbursement in Medicaid Managed Care
  4. Business Plan Development to Increase Third Party Reimbursement
  5. Case Management in Ambulatory Care
  6. Claims Denial Management
  7. Coding and Documentation for Ambulatory Care
  8. Cross-Cultural Communication in Health Care
  9. Cultural Competence in Managed Care for Low Income Populations
  10. Disabled Populations – Network Development & Systems of Care Integration
  11. Disabled Populations – Rate Setting and Data Collection in Managed Care
  12. Disease Management Strategies for CHCs and Other Safety Net Providers
  13. Eligibility and Outreach
  14. Evaluation & Management (E&M) Coding
  15. Front Desk Collections
  16. HIV/AIDS Care Costing Tool (TACT)
  17. Management Information Systems in Managed Care
  18. Managed Care - Negotiating Fiscally Sound Contracts
  19. Practice Management Assessment Techniques

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Archived Webcast
Use of software to block pop-up windows and
advertisements can cause problems.

Effective Accounts Receivable (A/R) Management

2/13/02

 

View Archived Webcast:
Effective A/R Management
(Free RealPlayer is required to view this.)

Slides: A/R Management (PDF-272 KB)

Evaluation & Management
(E&M) Coding

12/4/02

View Archived Webcast:
Evaluation and Management Coding
(Free RealPlayer is required to view this.)

Slides: E & M Coding (PDF-606 KB)

Focusing on Front Desk Collections: Balancing Effectiveness with Compassion

5/21/03

View Archived Webcast:
Front Desk Collections
(Free RealPlayer is required to view this.)

Slides: Front Desk Collections (PDF-337 KB)

Cross-Cultural Communication in Health Care

6/4/03

For webcast and supporting materials, go to:
Cross-Cultural Communication in Health Care web

See also:
- Bridging Cultures & Enhancing Care
- Cultural Competence Works (PDF-822 KB)

Negotiating Fiscally Sound Managed Care Contracts

6/25/03

View Archived Webcast:
Negotiating Managed Care Contracts
(Free RealPlayer is required to view this.)

Slides: Negotiating MC Contracts (PDF-60 KB)

Billing for Behavioral Health Services in Primary Care Settings

9/17/03

View Archived Webcast:
Billing for Behavioral Health Services
(Free RealPlayer is required to view this.)

Slides: Behavioral Health Billing (PDF-1627 KB)

Network Development and Systems of Care Integration for Persons with Special Health Care Needs
(Serving Persons with Disabilities in a Medicaid Managed Care Environment: Part 1 of 2)

10/2/03

View Archived Webcast:
Network Development and Systems of Care Integration for Persons with Special Needs
(Free RealPlayer is required to view this.)

Slides: Disabilities Network Dev (PDF-1012 KB)

Persons with Disabilities: Rate Setting and Data Collection in a Medicaid Managed Care Setting
(Serving Persons with Disabilities in a Medicaid Managed Care Environment: Part 2 of 2)

10/23/03

View Archived Webcast:
Persons with Disabilities: Rate Setting and Data Collection in Medicaid Managed Care Setting
(Free RealPlayer is required to view this.)

Slides: Disabilities Rate Setting (PDF-182 KB)

Bridging Cultures and Enhancing Care: Assessing Cultural Competence in Managed Care Settings for Low-Income Populations

11/19/03

View Archived Webcast:
Bridging Cultures and Enhancing Care: Assessing Cultural Competence in Managed Care Settings for Low-Income Populations
(Free RealPlayer is required to view this.)

Slides: Bridging Cultures (large PDF-2.5 MB)

Assessment Tool - see "Section 2: Guide to Conducting and Interpreting the Institutional Audit" in this publication: CLAS A-Z: A Practical Guide for Implementing the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care (PDF)

Developing a Business Plan to Increase Third Party Revenue

12/17/03

View Archived Webcast:
Developing a Business Plan to
Increase Third Party Revenue

(Free RealPlayer is required to view this.)

Slides: Develop a Business Plan (PDF-376 KB)

Technical Assistance Costing Tool (TACT) to Identify Cost in Providing HIV/AIDS Care

2/25/04

For webcast and supporting materials,
go to: TACT web

Ambulatory Care Coding and Documentation

3/10/04

View Archived Webcast:
Ambulatory Care Coding and Documentation
(Free RealPlayer is required to view this.)

Slides: Ambulatory Care (PDF-267 KB)

Claims Denial Management

5/5/04

View Archived Webcast:
Claims Denial Management
(Free RealPlayer is required to view this.)

Slides: Claims Denial Mgmt (PDF-371 KB)
Slide 41 enlarged: Claims Denial Mgmt (PDF-252KB)

Disease Management Strategies for Community Health Centers and Other Safety Net Providers

5/26/04

View Archived Webcast:
Disease Management Strategies for Community Health Centers and Other Safety Net Providers
(Free RealPlayer is required to view this.)

Slides: Disease Mgmt Strategies (PDF-569 KB)

From Point of Contact to Payment: Practice Management
Assessment Techniques

6/9/04

View Archived Webcast:
Practice Management Assessment Techniques
(Free RealPlayer is required to view this.)

Slides: Practice Mgmt Assessment (PDF-160 KB)

Management Information Systems: Meeting the Challenges of Managed Care

6/30/04

View Archived Webcast:
Management Information Systems: Meeting the Challenges of Managed Care
(Free RealPlayer is required to view this.)

Slides: Management Information Systems -
(PDF - 1.62 MB) (When Printed: 102 pages)

Download each of the following for your reference:
A. Request for Information (Word - 584 KB)
B. Functionaltiy Matrix Comparitive (Excel - 132 KB)
C. Initial Evaluation (Excel - 24 KB)
D. Final Bid Info Matrix (Excel - 1.5 MB)
E. Final Four Evaluations (Excel - 32 KB)
F. Letter to Vendors (Word - 27 KB)
G. Gantt (Excel - 40 KB)

Eligibility and Outreach
"Helping Patients Help Themselves"

7/21/04

View Archived Webcast:
Eligibility and Outreach
(Free RealPlayer is required to view this.)

Slides: Eligibility and Outreach (PDF-130 KB)

Reimbursement for Behavioral Health Services in a Medicaid Managed Care System

8/11/04

View Archived Webcast:
Reimbursement for Behavioral Health Services
(Free RealPlayer is required to view this.)

Slides: Behavioral Health (PDF-361 KB)

Behavioral Health Resource Materials:
It is not necessary to print the resource materials before viewing the webcast.

Case Management in Ambulatory Care

9/1/04

View Archived Webcast:
Case Management in Ambulatory Care
(Free RealPlayer is required to view this.)

Slides: Case Management in Ambulatory Care
(PDF-218 KB)

Materials: Medicaid Case Mgmt Services by State
(This is a web page with a long table. On the web page is a link to a PDF file to use for printing.)

 

Notes for Webcasts.

In the past:

  • Webcasts were live, presenter-led events using synchronized slides on the web and teleconferencing for the audio portion. Web content was accessed with a regular web browser - no special setup, hardware or software was needed.

  • There was no registration fee for this training which was sponsored by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services.

  • Organizations eligible for the training were those organizations which received HRSA grant funds directly from HRSA (HRSA grantees) and those organizations which received funding from States and localities that were supplemented with HRSA grant funding (HRSA subgrantees).

    At present, webcasts are archived:

  • Archived webcasts can be viewed by anyone.

To view PDF files, the free Acrobat Reader is required.

To view PDF files, download the free Acrobat Reader from the Adobe web.

Archived Webcasts: Use of software to block pop-up windows and advertisements can cause problems.

The use of software to block pop-up windows and advertisements may interfere with your ability to access Archived Webcasts. If you experience difficulty, we recommend temporarily disabling the software used to block pop-up windows while you view an Archived Webcast.

Archived Webcasts: Free RealPlayer is required to view certain Archived Webcasts.

Click on the Archived Webcast which requires RealPlayer, and see if it works. If it doesn't work, you need to download the Free RealPlayer by Real Networks, Inc.

How to download the Free RealPlayer:

(1) Go to www.real.com and click on "Download RealPlayer".

(2) On the next screen, find the words "Or get our basic player" and click on "Download the Free RealPlayer".

Real Networks continually changes how to download the Free RealPlayer, the basic player. It may differ slightly from above.

Take your time and you will be able to do it. Real Networks does not make it easy to find the Free RealPlayer, the basic player. (It is NOT a 7-day free trial; it is NOT a 14-day free trial; it is NOT a whatever-day free trial.) The basic player is free, with no time limit.

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