Questions and answers will be regularly added
to the FAQ; return
here next time you have a question, prior to contacting STD*MIS
Support, as your question may already be listed. Your
input for improving the FAQ is welcome.
Choose an issue from
the list below. If your issue is not listed below, select
General Issues.
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STD*MIS Back-up Process |
1. What files should I include in a back-up of STD*MIS? |
2. Can I compress the back-up to minimize the space it consumes on my computer, and what compression software do you suggest? |
3. STD*MIS is on a server that is being backed-up every night, should I still make a copy of the system myself? |
Performance Issues |
1. What is the most common problem users have with STD*MIS? |
2. Why does it take STD*MIS so long to load the data files? |
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Red Screen Messages |
1. What do I do when I keep getting a large red error message on the screen? |
System Freezes |
1. Sometimes
the system freezes and I am stuck with a blinking cursor
at "loading data files".
What do I do? |
Processor Stack Fault |
1. When
I try to start STD*MIS, I get an error message: "blogin 0: unrecoverable error; processor stack fault".
How do I rectify this error? |
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Initiating/Investigating Agency |
1. Why
doesn’t STD*MIS allow me to enter the proper initiating
and investigating agency information when entering Field
Records? |
Field and Interview Records |
1. Sometimes the lab and treatment information is missing from my field record or interview record but I know I put them in STD*MIS. Why does this happen? |
2. Sometimes the disease disappears from the interview record and I cannot modify or close it. What do I do? |
Congenital Syphilis Entry |
1. I want to enter a congenital syphilis case on a baby, but the system is not allowing me to do so. What am I doing wrong? |
2. When
I enter a congenital record, morbidity is automatically
created for the baby, but I don't have access to the "imported" field.
When the baby is born out of the state or county I would
like to have the morbidity assigned to the outside jurisdiction. |
3. I
have a congenital case
on an adopted baby, but I don’t have any information on the
mother. What should I do? |
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Advantage Database Server Software |
1. What is Advantage and how can it improve STD*MIS? |
2. I've installed Advantage on the server holding STD*MIS. How can I tell if the Advantage is running? |
Corruption Detection |
1. Why would I need corruption software for use
with STD*MIS? |
2. What corruption software can be used with
STD*MIS and where can it be purchased? |
Epi Info |
1. What version of Epi Info is bundled
with the latest version of STD*MIS? |
2. How do I update the Analysis and EPED
programs in STD*MIS to be Y2K compliant? |
FDBU |
1. What is FDBU and who should use it? |
2. I need help understanding how to make changes using FDBU, does CDC provide support for this product? |
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Installing New or Modified Reports |
1. How do I install a new report into STD*MIS? |
2. How do I install a modified report into STD*MIS? |
Updating the Report Menu |
1. How do I modify an existing entry on the Report Menu of STD*MIS? |
2. How do I create a new Report Menu Option in STD*MIS? |
3. If I copy the latest REPTMENU.DBF into STD*MIS (and overwrite the old one), will it delete any local changes I have made to the Report Menu? |
Report Errors |
1. When a report fails before issuing results, how do I determine what caused the failure? |
2. Who should I contact
whenever a report fails to complete it's analysis? |
3. When
I send my 688 report directly to a text file (688.TXT)
I cannot print it correctly using EPED. It will print correctly if I allow the system to send it to the laser printer. What
can I do to make this file print correctly from EPED? |
4. When
I run the 998 report I get one county with multiple entries. How
does this happen and how do I remedy the problem? |
Understanding the Reports Bundled With STD*MIS |
1. I
have to evaluate the accuracy of the reports STD*MIS
generates, but I am having trouble determining how the
reports accumulate the statistics. Where can I
find a guide to these reports? |
2. I would like to modify some of the reports in STD*MIS. What programming language is used to write these reports? |
3. Given the complexity of modifying the reports myself, as well as the monetary commitment, can CDC make modifications to these reports for me? |
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Epi Info |
1. What Epi Info Programs are available inside STD*MIS? |
2. What is the advantage of having these programs accessible
through STD*MIS? |
Duplicate
Patient Maintenance |
1. Working in a network environment, do I need exclusive
access to STD*MIS to perform Duplicate Patient Maintenance? |
2. If
I find that I have accidentally merged two patients that
are not truly the same person, can I "unmerge" them? |
Exporting Records |
1. How do I send a Year-To-Date NETSS file to CDC? |
2. When Should I create the weekly NETSS File for transmission
to CDC? |
3. How do I export data in analysis format so that I
can view patient data? |
4. I've noticed that when I do an export analysis file
of my data, the numbers don't match what is on my hard
copy reports, such as the 688 and 988 and 2638, and it
also doesn't match my NETSS numbers. Why is that? |
Importing Records |
1. I just downloaded the latest version of STD*MIS (3.2) and the import functions are password protected. What is the password? |
2. Will I have to remember the import password forever, or can I modify the password to suit my specific needs? |
Purging Records |
1. What is the process for purging data in STD*MIS? |
2. How often should I purge records in STD*MIS? |
System Maintenance |
1. What is the purpose of running the Database QA Reports? |
2. How often should I run the Database QA Reports? |
3. What does Check System ID Number Files do? |
4. When I run the System Files Date/Time Check I get a list of my files that have different times (not dates) from what CDC has. What does this mean, should I download these files? |
5. When
I run the System Files Date/Time Check I get an error
description that says "Contact Atlanta". What
causes the system to give me this message? |
6. When and how often should I re-index the STD*MIS system files? |
7. Where can I add Local Use Fields in STD*MIS? |
Reference Files |
1. My state just
reorganized our districts. How do I tell STD*MIS to
denote these new classifications? |
2. What are the most
important issues for staff who can add new cities to
GEO_AREA.DBF? |
3. How often should I check my reference files for quality? |
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1. How do I print a field record or interview record if they were first printed to a file? |
2. Sometimes when I print from STD*MIS it does not come out the printer. What do I do? |
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