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OVC offers the following resource links for victims of the September
11 terrorist attacks, and other acts of terrorism and/or criminal mass
violence organized by—
The Special Master for the September 11th Victim Compensation Fund of 2001 has issued a final
report PDF file (8 Mb) detailing the activities of the Fund, providing an extensive accounting of the Fund's operation and administration as well as an accounting of the final resolution of all claims.
The OVC Handbook
for Coping After Terrorism is now available in Spanish, French,
and Chinese. Visit OVC's Foreign
Language Publications page.
OVC's Victim and Family Assistance Call Center
Terrorism victim hotline: 1-800-331-0075 (toll free)
Hearing Impaired: 1-800-833-6885 (TTY)
International Callers: 00-1-414-359-9751 (call collect)
9 a.m.–5 p.m. EST Monday–Friday (GMT -5)
Translation Services Available
Victims and families of victims of the terrorist attacks can obtain
information and assistance, including referrals for housing, financial,
mental health counseling, and other resources, by calling OVC's victim
and family assistance call center at 1-800-331-0075. Please do not
call this hotline unless you are a family member or a victim.
September 11th Victim Compensation Fund of 2001
http://www.usdoj.gov/archive/victimcompensation/
As a result of Public Law 107-42 and the final regulations released on
March 7, 2002, this DOJ program provided compensation to any individual
who was physically injured or to the personal representative of any individual
who was killed as a result of the terrorist-related aircraft crashes of
September 11, 2001. Note: This program closed for applications
on December 22, 2003, and terminated on June 15, 2004.
The Special Master for the September 11th Victim Compensation Fund of
2001 has issued a final
report PDF file (8 Mb) detailing the activities of the Fund, providing
an extensive accounting of the Fund's operation and administration as
well as an accounting of the final resolution of all claims.
American Red Cross
September 11th Call Center
1-877-746-4987
www.redcross.org
(For information and access to all Red Cross services.)
The Public Safety Officers’ Benefits Program (PSOB)
1-888-744-6513 (toll free)
www.ojp.usdoj.gov/BJA/grant/psob/psob_main.html
The Public Safety Officers’ Benefits Program, administered by the
Bureau of Justice Assistance, assists public safety officers, their agencies,
and their families before, during, and after a tragedy occurs.
Report Terrorist Activity
https://tips.fbi.gov/
If you would like to provide information pertaining to the criminal acts
or other possible terrorist activity, please report any information to
your local Federal Bureau of Investigation field office. You also may
use the Web site to report electronically over a secure Internet connection.
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Center for Mental Health Services (CMHS)
www.mentalhealth.org/cmhs/
CMHS works in partnership with the Federal Emergency Management Agency
(FEMA) in overseeing national efforts to provide emergency mental health
services to survivors of Presidentially declared disasters.
Federal Bureau of Investigation (FBI)
www.fbi.gov
The FBI is the principal investigative arm of the U.S. Department of
Justice. Its mission is to protect the United States from terrorist and
foreign intelligence activities; investigate violations of federal criminal
law; and provide assistance to federal, state, local, and international
agencies.
Federal Emergency Management Agency (FEMA)
www.fema.gov
FEMA works in conjunction with different agencies to provide emergency
and disaster relief. FEMA's web site offers disaster news and emergency
management information.
September 11th Assistance
Guide
This searchable directory helps people affected by the WTC attacks locate
services, from counseling to housing assistance. Service Coordinators
are available to keep individuals information about programs, benefits,
and services and to develop plans to meet their special situation. Call
the hotline at 866-689-HELP (4357).
United States Department of State
www.state.gov
The State Department's provides news updates on the terrorist attacks
and travel advisories. The Department advances U.S. objectives and interests
in shaping a freer, more secure, and more prosperous world through its
primary role in developing and implementing the President's foreign policy.
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Crisis Management
Antiterrorism Emergency Assistance Program (July 2007)
This updated brochure (BC 000744) describes the OVC Antiterrorism and Emergency Assistance Program, which provides federal funds to support crisis response, consequence management, criminal justice support, crime victim compensation, and training and technical assistance during crisis aftermath. PDF (341 kb)
Antiterrorism and Emergency Assistance Program Funding Instructions (PDF
158 kb)—Instructions for communities affected by terrorism to apply
online for funds through OJP's Grants
Management System (GMS).
International Terrorism Victim Expense Reimbursement Program Report to Congress (February 2006)
This OVC Report to Congress (NCJ 210645) outlines the challenges and obstacles faced in developing the congressionally authorized International Terrorism Victims Expense Reimbursement Program, details the groundwork laid thus far, and discusses the emergency assistance provided to victims in the interim while program regulations are being finalized.
Meeting
the Needs of the Victims of the September 11th Terrorist Attacks:
Department of Defense Appropriations Act of 2002 Report to Congress
(April 2003)
This report (NCJ 200377) summarizes OVC's use of $68.1 million authorized by
Congress in the Defense Appropriations Act of 2002 to assist the victims and
survivors of the September 11, 2001, terrorist attacks. 
OVC
Handbook for Coping After Terrorism: A Guide to Healing and Recovery
(September 2001)
This OVC handbook (NCJ 190249) provides victims of terrorism with information
based on the expertise of mental health, crisis counseling, and victim
assistance professionals. The handbook is intended to help such victims
understand their reactions to an act of terrorism or mass violence. Also
available in other languages.
OVC Responds to the
Victims of Terrorist Attacks Against America on September 11, 2001 (December 2004)
The threat of terrorism and criminal mass violence against Americans,
both in the United States and abroad, has increased in recent years. This
fact sheet describes an array of services and assistance developed by
OVC in conjunction with other federal agencies to help crime victims and
communities affected by terrorism or mass violence.
Providing
Relief to Families After a Mass Fatality: Roles of the Medical Examiner's
Office and the Family Assistance Center (November 2002)
This bulletin (NCJ 188912) offers medical examiners, coroners, and victim
assistance professionals guidance, resources, and lessons learned about
working with victims' families after a mass fatality event. Recommendations
are drawn from the disaster response practices used by the National Transportation
Safety Board and the experiences of the Oklahoma City Medical Examiner's
Office during the aftermath of the 1995 terrorist bombing in that city.
Responding
to Terrorism Victims: Oklahoma City and Beyond (NCJ 183949)
This report identifies special measures needed to protect the rights and
meet the needs of victims of a large-scale terrorist attack involving
mass casualties.
Terrorism and International
Victim Assistance Services Division (January 2002)
This fact sheet (FS 000276) provides information on the services that OVC
provides to victims of terrorism and international victims within the
United States and abroad.
Resources from Other Associations,
Organizations, and Other Sources
Death Notification: Breaking the Bad News With Concern for the Professional
and Compassion for the Survivor—A Seminar for Crime Victim Advocates
(NCJ 162360)
This document contains guidelines on trauma and death notification that
were developed by Mothers Against Drunk Driving as part of a seminar for
professional counselors and victim advocates.
Abstract and ordering
information
From Pain to Power: Crime Victims Take Action (NCJ 166604)
This monograph chronicles ways in which many crime victims are channeling
their pain into helping others, improving their communities, and healing
themselves at the same time it describes opportunities for victims who
want to become active in their communities and recommends ways for victim
service programs to involve victims in community service.
ASCII (70 kb), PDF
(750 kb), or HTML
A LifeCare Digest
on Coping with Tragedy
This Life Event Management Series digest, developed by LifeCare®,
offers tips and information on taking care of yourself, helping others
cope, and talking to your children about violence. Also includes a resources
list in response to the September 11, 2001, terrorist attacks.
Working with Grieving
Children: A Guidebook for Crime Victim Assistance Professionals (NCJ
165814)
This guidebook is intended as a "quick reference" for victim
assistance professionals in their work with children, parents, school
teachers and counselors, clergy members, and others as they address the
needs of grieving children who have been touched by the death of a family
member or close friend.
 Download
Adobe Acrobat
Reader to read all PDF documents.
 You
may order these OVC publications using the NCJRS
Online Ordering System.
Ask for ordering assistance by calling OVCRC at 1-800-851-3420 (TTY 1-877-712-9279)
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