The information provided below aims to help U.S. businesspeople enhance their experience when doing business in Buenos Aires. If you have any suggestions or comments regarding this tool of the site, please contact us.
Getting Ready to Travel
Time
Argentina is three hours behind Greenwich Mean Time, and two
hours ahead of U.S. Eastern Standard Time. Argentina does not
observe daylight savings time. Therefore, the time difference
with Eastern Standard Time is one hour, but with Eastern Daylight
Time it is two hours. The 24-hour system is generally used rather
than the 12-hour a.m./p.m. system. For example: 3.00 p.m. is
referred to as 15.00 hours.
Business office hours are Monday through Friday from 9.00 a.m. to
6.00 p.m. (two hours earlier for factories) with a one-hour lunch
break. Work luncheons are frequent for business executives and
they generally extend from 1.00 to 3.00 p.m. Business and social
dinners do not begin until 9.00 or 10.00 p.m. Because evenings
start late and end late, the early evening nap is the secret to
being functional the next day. It is advisable to not schedule
morning meetings before 10.00 a.m. Business breakfasts are not
common.
Most retail stores are open from 9.00 or 10.00 a.m. to between
6.00 and 9.00 p.m., Monday through Saturday. Banks are open to
the public from Monday through Friday from 10.00 a.m. to 3.00
p.m.
Language
Spanish is the national language of Argentina, although many
business people speak English and European languages as well. Do
not assume, however, that your contacts will speak English. For
U.S. businesspeople that already speak Spanish, note that
Argentine has distinct differences in pronunciation, cadence, and
vocabulary. Any printed matter translated into Spanish should be
reviewed first by a native Argentine to assure its suitability in
Argentina.
It is wise as well as courteous to hire an interpreter to assist
in business meetings unless you are certain that all parties
speak English fluently. A list of interpreters is available upon
request from the U.S. Commercial Service in Buenos Aires. Many
large business hotels can also provide this service.
Almost all business in Argentina is transacted in Spanish and all
documents and records must be in Spanish to constitute valid
evidence. Business documents in a foreign language to be
presented for legal purposes to Argentine authorities should be
translated by a certified public translator.
A list of certified public translators is available upon request
from the U.S. Commercial Service in Buenos Aires.
Geography/Climate/Weather
Argentina is located in southern cone of South America and has a
total area of approximately 1,500,000 square miles including the
mainland, the Argentine territory in Antarctica and South
Atlantic Islands. (Argentina claims the islands it refers to as
the "Malvinas" and which Great Britain calls "the Falklands".).
It is the eighth largest country in the world, approximately the
size of the United States east of the Mississippi River.
Topography and climate vary significantly, with the high Andes
mountains in the west, subtropical climate in the northeast,
temperate climate in the middle part of the country, and
semi-arid and cold in the southern part. The middle third of the
country, which includes Buenos Aires, is the most populous, where
most of the economic activity and agricultural production
occur.
Travelers should note that since Argentina is in the Southern
Hemisphere, its seasons are the reverse of those in the Northern
Hemisphere. Summer in the U.S. is winter in Argentina, and vice
versa. School summer vacations take place December through March,
instead of June through August and there is usually a
two-to-three week winter school vacation in mid-July.
Unless you have made arrangements otherwise, we recommend against
traveling to conduct business meetings in Argentina in January,
since most businesses are either closed or working on a limited
schedule. Ask your business contacts for the best time to
schedule a meeting, and plan travel times and clothing
accordingly. Summer, particularly the months of January and
February, is hot and humid in Buenos Aires. During the
summertime, most Argentines take vacations. Therefore, a business
trip to Argentine would be less productive.
In winter the coldest months are July and August, with
temperatures ranging in the 40s° and 50s° F. The best months for
business travel to Argentina are April through November.
For online information about the weather in Argentina, please
click here. For conversion from temperature
degrees in Celsius to Fahrenheit and vice versa, follow these
guidelines:
Celsius (Centigrade):
- Water boils at 100 degrees C, and freezes at 0 degrees C.
- To convert Celsius to Fahrenheit, multiply by 1.8 and add 32.
Fahrenheit:
- Water boils at 212 degrees F, and freezes at 32 degrees F
- To convert Fahrenheit to Celsius, subtract 32 and divide by 1.8.
Clothing
Argentine businesspeople are conservative and dress formally. Business dress follows European standards, and is generally more formal than the U.S. Men usually wear suit and tie, with some exceptions on Fridays, depending on the company. Women wear suits, and medium to high heels. Customs may change in the suburbs of Buenos Aires and in the provinces.
Holidays
Business is not conducted on holidays. Argentine national holidays for 2009 include the following:
- New Year's Day, January 1
- National Memorial Day, March 24
- Malvinas Veterans & Memorial Day, April 2
- Good Friday, April 10
- Labor Day, May 1
- Revolution Day, May 25
- Flag Day, June 15
- Independence Day, July 9
- Death of San Martin, August 17
- Columbus Day, October 12
- Immaculate Conception Day, December 8
- Christmas Day, December 25
Currency/Currency Converter
The Argentine currency is the peso, and is signified by the same
symbol ($) as the U.S. dollar.
To obtain real time information about the rate of exchange
between U.S. dollars and Argentine pesos, please visit The Economist.com or ConvertIt.com.
Communications and Media
Telephone services, both international and local, are adequate.
Many businesspeople use cellular telephones to work more
efficiently. American businesspeople can bring their cellular
telephones from the U.S. and use them as long as they have access
to roaming service, which has to be arranged with the service
provider in the U.S prior to departure. However, it may be more
convenient to rent a local cell phone in your hotel, which
usually offers this service or can contact travelers with the
service provider.
Both domestic and international long distance calls in Argentina
are expensive, especially from hotels. AT&T, MCI, and Sprint
have local numbers that halve costs, but it may be difficult to
establish a connection during peak business hours. Callback
services are available for established businesses.
Internet access is available in large business hotels, but also
throughout the city. There are plenty of call centers
(locutorios) and cyber-cafes with Internet access in downtown
Buenos Aires.
Buenos Aires has many local television channels that broadcast
Spanish language programming. There are also various cable
television channels available, which include CNN International,
CNN en Español (Spanish), MTV, as well as channels from Brazil,
Chile, Mexico, France, Germany, Italy and others.
International papers and magazines, including a wide range from
the U.S., can be found at the several kiosks around Buenos Aires.
Telephone Use
Calling Buenos Aires
The international country code for Argentina is 54 and the city
code for Buenos Aires is 11. Always dial 011 to establish an
international connection, followed by the country code and the
city code. The procedure to dial is the following:
011 + country code + city code + number
For example, if you wish to contact the American Embassy in
Buenos Aires at 5777-4533 (local number), you should dial:
011 + 54 + 11 + 5777-4533.
011 + Argentina country code + city code + number
Calling from Buenos Aires
When a traveler wants to make a phone call to the United States,
the procedure to dial is the following:
00 + country code + area code + number
For example, if you wanted to call the Argentine Embassy in
Washington, DC, at: (202) 238-6400, you should dial:
00 + 1 + 202 + 238-6400
00 + US country code + area code + number
Calling Cell Phones
When making calls to cell phones within Argentina, you must add
(15) to the number; e.g. (15) 5999-9999. However, when initiating
the call in the U.S. you need to dial (9) after the country code
"54"; for example, 011 + 54 + 9 + 11 + 5999-9999, no (15).
Electric Current
Unlike in the United States, electric current in Argentina is AC 220-380 volts. In addition, business travelers should be aware that outlets in Argentina are shaped differently than in the U.S. Electric plug configurations are usually two round-tipped straight pins or 2-3 flat pins with the top two slightly angled to form a "Y" shape. Business travelers are therefore advised to carry adapters and/or transformers.
Health/Medical Insurance
Buenos Aires has no particular health risks and there is no need
to take special precautions. Sanitary conditions are good, and
tap water is safe. Many competent doctors, dentists, and
specialists are available in Buenos Aires. Outside of Buenos
Aires or other cities, basic precautions, such as drinking
bottled water, are recommended.
Even though entering the country with medical insurance is not
mandatory in Argentina, we recommend travelers to contract their
own medical insurance before departuring the U.S.
How to Get to Buenos Aires
U.S. carriers flying to Argentina include American Airlines, Continental Airlines, Delta Air Lines, and United Airlines. The primary gateways are from Miami, New York, Atlanta, Chicago, and Washington DC. Argentine carrier Aerolineas Argentinas also flies between the U.S. and Argentina. As a reference, a flight from Miami to Buenos Aires takes approximately 8½ hours. All international flights land at Ministro Pistarini International Airport (EZE) in Ezeiza, located in the suburbs of Buenos Aires. In country flights and flights between Argentina and other South American countries are widely available from a variety of Argentine and foreign carriers. All domestic flights and some regional flights to Uruguay and Chile leave from Airport Jorge Newbery (AEP), near downtown Buenos Aires.
Visa Info
Visas are not required for U.S. citizens traveling to Argentina
for up to 90 days for tourism or business, except holders of U.S.
Diplomatic and Official passports. Visitors may request to extend
them up to 90 days from the Argentine Immigration Service
at:
Dirección Nacional de Migraciones
Av. Antártida Argentina 1355, Edificio 1, Piso 1
C1104ACA Buenos Aires, Argentina
Tel: (54-11) 4311-7695 or 4313-2777
Fax: (54-11) 4313-1778
On the other hand, due to the suspension of the Visa Waiver
Program for Argentina, effective February 21, 2002 Argentine
citizens traveling to the U.S. need a visa, as required for other
citizens of other countries. This applies for tourists, as well
as for business travel.
For information on work and other extended visas, please contact
an Argentine Consular Office.
Arriving in Buenos Aires
Temporary Entry of Personal Laptops and Exhibit Materials
Personal working elements such as laptop computers, cellular
phones, and other tools must be registered at Customs at the time
of entry and again upon departure from Argentina. Samples brought
into the country by a traveling salesperson are admitted free of
duty provided they have no commercial value. Otherwise, the
traveler may be required to deposit a 90-day bond that is
refunded when taking the goods out of the country.
Argentina is not a party to the A.T.A. (Temporary Admission)
Carnet program of the U.S. Council for International Business
allowing for the import of goods, display booths, and literature
for local trade shows and for subsequent re-export. The Argentine
Temporary Admission Regime (TAR) allows duty free admission of
goods such as commercial samples, packaging, pallets, containers,
and goods for exhibits. These items must be re-exported within
the timeframe stipulated by Customs on entering the country. Many
trade show organizers are able to obtain a special waiver from
the Argentine government on a case-by-case basis.
Transportation to Downtown Buenos Aires
Once at Ezeiza International Airport, a type of private car service, called "remise" is readily available for approximately 100 pesos, and is recommended for traveling into Buenos Aires. Remise services have counters at the airport.
If you prefer cabs, which cost about the same as a remise but run on meters, we recommend you arrange the service with your hotel in advance, or once in the airport select only the ones with a radio-taxi sign.
Also, you can take the Manuel Tienda Leon shuttle bus for 40 pesos, which takes travelers to Av. Madero & San Martin, right in front of the Sheraton Hotel, where they can connect with a Tienda Leon's minibus to go to downtown Buenos Aires for additional 5 pesos. However, if more than one person is traveling, or the hotel is not located in the downtown area, it is more convenient to take a Tienda Leon's remise for 141 pesos per car, which can transport up to four people and drops passengers off in any area of Buenos Aires in a safe manner.
Ezeiza International Airport is 45-minute drive from Buenos Aires.
Car Rental
Automobile rental is available throughout the country, although it is quite expensive compared to U.S. rental costs. Travelers should be aware that Argentina has a high rate of auto accidents, and driving is not recommended for travelers in country for short visits.
Tipping
Here are the different customs, depending on the situation:
Taxis: taxi-drivers are not usually tipped in Buenos
Aires. However, when they are used to dealing with foreigners,
they expect a small tip, which usually consists on rounding the
fare up to the nearest peso or 50 cents.
Restaurants/Bars/Pubs: the usual tip approximately equals
10 per cent of the bill, although it is not a rule, and the
amount is usually less in many cases.
Delivery Boys: they expect around a peso.
Theaters/Movie-theaters: Ushers generally get a small tip
(around 50 cents to 1 peso) in exchange for the program.
Gas Stations: attendants get around 1 peso when they
provide services other than filling the tank, such as washing the
windshield or checking the oil.
Basic Words and Expressions in Spanish
Yes |
Sí |
No |
No |
Hello |
Hola /ola/ |
Good morning |
Buenos días |
Please |
Por favor |
Good afternoon/Good evening |
Buenas tardes |
Good night |
Buenas noches |
Goodbye |
Adiós/Chau |
Thank you |
Gracias |
Thank you very much |
Muchas gracias |
How are you? |
Cómo le va? / Cómo estás? |
Very well, thank you |
Muy bien, gracias |
Bill, please |
La cuenta, por favor |
I beg your pardon / |
Perdón |
I don't speak Spanish |
No hablo castellano |
I speak a little Spanish |
Hablo poco castellano |
Can you speak slowly, please? |
Puede hablar más lento, por favor? |
Do you speak English? |
Habla inglés? |
I'd like to go to... |
Quiero ir a... |
Where can I get a taxi? |
Dónde puedo encontrar un taxi? |
Can you call me a taxi? |
Me puede llamar un taxi? |
Suitcases/Luggage |
Valijas |
Where are you from? |
De dónde sos/venís? |
I am American |
Yo soy de los Estados Unidos |
1,2,3,4,5,6,7,8,9,10 |
uno,dos,tres,cuatro,cinco,seis,siete, |
How much is it? |
Cuánto es? |
How much is this? |
Cuánto cuesta esto? |
Cash |
En efectivo |
Credit Card |
Tarjeta de Crédito |
Debit Card |
Tarjeta de Débito |
Check |
Cheque |
More |
Más |
Less |
Menos |
Staying in and around Buenos Aires
Money and Banking
ATM machines can be found everywhere in Buenos Aires, allowing
travelers with a variety of credit or debit cards to withdraw
funds automatically in local currency. Although usually accepted
at most hotels, traveler checks are often refused by business
establishments and can be difficult or expensive to change at
banks. So, be sure to bring an ATM card. For security reasons, do
not take a cab right after withdrawing money from an ATM.
Banks open Mon-Fri 9/10am-3pm.
Security
The crime rate in Buenos Aires is high, much of it based on
street crime. Therefore, U.S. visitors and residents should take
the same precautions they would take in any major U.S. and
foreign metropolis. There are no specific threats directly
against American visitors. It is recommended, however, that due
caution be exercised when traveling about the city, including
avoiding wearing expensive jewelry or carrying large amounts of
cash. In general, avoid looking like a tourist.
Pick-pocketing, purse-snatchings, and various scams are all
popular methods of operation by thieves, who abound even on busy
streets and are especially common in areas frequented by
tourists, such as the Florida Avenue mall in Central Buenos
Aires, San Telmo, La Boca, Recoleta, in public conveyances, and
other visitor frequented locations, such as hotel lobbies,
airports, and shopping malls.
Several laptops have been stolen from hotel rooms or from Ezeiza
Airport in the past two years. They are high-ticket items in
Buenos Aires. Keep control of it at all times and never leave it
unprotected in your hotel room.
Recently, there has been an increase in nighttime-armed robberies
of restaurants. Upscale restaurants are most-often targeted. We
therefore recommend limiting the valuables you carry, and the
cash in your pocket.
Pay cash wherever possible, since some criminals in Buenos Aires
are high-tech and have the capability of reproducing credit cards
from the credit card receipt. If you pay by credit card, when you
return to the U.S., scrutinize your credit card statement to
ensure that there are no fraudulent purchases.
Consult the Department of State's Bureau of Consular Affairs web site for general
travel information and the site's section on Travel Warnings for country-specific information.
Lodging
Argentina has a solid selection of international class business
hotels. Many U.S. chains are present in country offering the same
level of comfort and service as their hotels offer in the United
States. Many categories of hotels are available throughout the
country.
For a list of most used business hotels in Buenos Aires and other
cities in Argentina, please visit contact us.
A more comprehensive list of hotels in Buenos Aires can be found at the Argentine Secretariat of Tourism's web page (Tourist Services/Facilities) and at the Argentina Contact.com hotels page.
Local Transportation
Buenos Aires has extensive subway and bus routes. Taxis are
plentiful and fares are reasonable. Taxis are generally the most
effective way of moving around Buenos Aires. The so-called
"remise", a type of private car service, is also widely available
in downtown Buenos Aires. For security reasons, the U.S. Embassy
recommends travelers to use either remises or radio taxis, rather
than hailing taxis on the street.
Railroad travel is available from several stations in downtown
Buenos Aires. Commuter trains link Buenos Aires with most
suburban areas, and long-distance trains connect most large
cities. Travel outside greater Buenos Aires can be accomplished
by train, bus, or car, although air travel is recommended for
many trips to the provinces because of the distances involved.
Business Customs
Business hours begin between 8-9am and finish between 5-7
pm.
Upon arriving and leaving, it is important to shake hands with
everyone in the room. Among Argentines, it is customary for men
to kiss women, even those they meet for the first time, on the
right cheek. However, Americans should shake hands with Argentine
women, until a friendly relationship has been established.
Businesspeople greet each other by shaking hands firmly. A weak
handshake may be interpreted as a symbol of personal weakness, or
as lack of interest in the meeting.
U.S. businesspeople seeking to be successful in Argentina should
take the time to develop a close personal relationship with their
agent, representative, distributor or other business partner,
through regular visits.
Argentine business customs are generally more formal than those
in the U.S. Courtesy is very important, and efforts to rush a
business deal are unlikely to meet with success. No encounter
starts with a business discussion. To establish trust, some time
spent discussing family members or sports and social activities
is fundamental to developing a solid business relationship.
Contacts and introductions are important. Therefore, use the
services of the U.S. Commercial Service at the
U.S. Embassy in Buenos Aires, or other organizations such as the
American Chamber of Commerce, industry associations and other
contacts rather than a direct "cold call" approach. U.S.
Commercial Service Argentina offers a complete package for the businessperson
visiting this country to meet with potential business
partners. We can find the right contacts for you and have a
schedule of meetings set up in advance of your visit.
It is important that you always have a pre-arranged appointment
and be prompt to business meetings, though your Argentine contact
may be slightly late. Also, be sure to have an ample supply of
business cards. Although not essential, it is beneficial to have
cards printed in Spanish, as well as English.
One cultural note is that it is better form not to say you are
from "America." In Latin America, the term "America" denotes
North and South America, not just the United States. Therefore,
it is better to call yourself a North American (norteamericano),
from the United States. Saying you are from the United States, or
where you are from in the U.S. (Soy de los Estados Unidos/Soy de
Chicago, etc.) is clearer.
Eating Out
Argentine eating customs differ from those in the U.S., especially in terms of meal times and the types of meals and beverages consumed throughout the day. For a comprehensive report on Argentine eating customs with restaurants included, please refer to Restaurant.com.ar (Tourist Information).
Shopping
Stores open Mon-Friday 10am-8pm, and Sat 10am-1pm as a general
rule, although there are some exceptions. Most shopping malls
open everyday from around 10 am up to 10pm.
For information on shopping centers in Buenos Aires, you can
visit the City of Buenos Aires' web site, which contains
information on where to shop in the city.
Useful Telephone Numbers
International Operator: |
000 |
National Operator: |
19 |
Information: |
110 |
Official Time: |
113 |
Ambulance: |
107 |
Fire Department: |
100 |
Police: |
101 |
Technical Support: |
114 |
Emergency dispatcher for both the City of Buenos Aires and the Province of Buenos Aires: 911.
Additional Information
News
Listed below are the web page addresses of newspapers containing
news on Argentina:
Buenos
Aires Herald (Argentine, in English)
InfoBae (Argentine, in Spanish)
La
Nacion (Argentine, in Spanish)
Clarin
(Argentine, in Spanish)
The Economist (U.K., English)
Other Travel Resources
Official Tourism Site of the City of Buenos Aires:
Information, circuits, services, activities, expos, shopping and
more.
Argentine Secretariat of Tourism: Valuable
information for travelers, classified by region or province,
including Buenos Aires City
City of Buenos Aires Interactive Maps: Interactive
maps of neighborhoods, parks, museums, libraries, street
fairs, cultural centers, shopping centers, sport centers, and
hospitals. Free Activities can be checked in another
section (Spanish)
ArgentinaContact.com: Travel and hotel
directory of Argentina
Animap.com: Maps and door-to-door transportation
info (Spanish)
ComoViajo.com: Maps and door-to-door
transportation info (Spanish)
Other Cities in Argentina
Although Buenos Aires is the primary destination of most business
travelers, there are some other cities that deserve your
attention. Other important cities include Córdoba, Rosario (Santa
Fe), Mendoza, and San Luis.
If business travelers are interested in spending extra days for
tourism in Argentina, we recommend visiting the Argentine
Secretariat of Tourism's web page.
The following chart shows domestic flight times from Buenos Aires
to:
Mar del Plata |
1h 10' |
Córdoba |
1h 15' |
Mendoza |
1h 50' |
Puerto Iguazú |
1h 45' |
Salta |
2h |
Trelew |
2h |
San Salvador de Jujuy (more northern airport) |
2h 10' |
San Carlos de Bariloche |
2h 20' |
Río Gallegos |
2h 55' |
Ushuaia (more southern continental airport) |
3h 20' |