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4.71.1  Overview of Form 5500 Examination Procedures

4.71.1.1  (09-15-2006)
Overview of Form 5500 Examination Procedures

  1. The basic techniques incorporated in this manual are intended to ensure that a uniform approach is taken when conducting Form 5500 examinations. The following guidance on general examination techniques and procedures used to conduct examinations of qualified retirement plans is provided for EP examiners. The procedures outlined within this section are designed to be used as a guide for EP examiners when examining a Form 5500 and are not intended to be all inclusive.

  2. Certain provisions were enacted into law under the IRS Restructuring and Reform Act of 1998 (RRA), which impact the procedures relating to the EP examination program. Some of the RRA provisions discussed herein include:

    • Section 3001 Burden of proof

    • Section 3411 Taxpayer confidentiality privilege

    • Section 3417 Notice of IRS third party contact

    • Section 3705 IRS employee contacts

4.71.1.2  (09-15-2006)
Examination Jurisdiction

  1. The Employee Plans (EP) examination program was established to ensure compliance with the qualification provisions of Internal Revenue Code (IRC) 401(a) and 501(a). Under this program, the returns within EP’s jurisdiction may include, but are not limited to—

    • Form 5500 series return, Annual Return/Report of Employee Benefit Plan,

    • Form 5330, Return of Initial Excise Taxes Related to Employee Benefit Plans (See IRM 4.71.5),

    • Form 990-T, Exempt Organization Business Income Tax Return, for unrelated business income as related to qualified plans (See IRM 4.71.10), and

    • Non return units such as SIMPLE plans, SEP plans, SARSEP plans, IRC 457 plans and IRC 403(b) plans.

  2. The Wage and Investment (W&I), Small Business/Self–Employed (SB/SE) and Large and Mid-Size Business (LMSB) Operating Divisions have examination responsibility for other Federal tax returns. However, EP examiners are required to perform a package audit and inspect federal returns to ensure they have been filed properly. See IRM 4.71.1.13.

  3. During an examination of a Form 5500, an EP examiner may identify certain issues which may affect other line items on a related income tax return such as Forms 1040 or 1120, etc. The Discrepancy Adjustment Program was established to reduce the number of referrals to W&I, SB/SE or LMSB . This program allows an EP examiner to make certain line item adjustments to Forms 1040 and 1120 with respect to issues arising from an examination of a Form 5500. The Discrepancy Adjustment Program does not entirely preclude EP exams from being referred to W&I, SB/SE, or LMSB . If the adjustment does not fall within the guidelines of the Discrepancy Adjustment Program, a referral may be made to W&I, SB/SE, or LMSB (whichever is applicable). See IRM 4.71.4 for discrepancy adjustment procedures.

  4. During an examination of an individual (Form 1040) or corporate (Form 1120) income tax return, a W&I, SB/SE or LMSB agent may identify issues that involve a Form 5500 series return or other return that falls within EP’s jurisdiction and vice versa. For this reason, procedures have been established for referring cases between W&I, SB/SE, or LMSB and EP . See IRM 4.71.6 for EP referral procedures.

4.71.1.3  (09-15-2006)
Examination Objectives and Development of Issues

  1. The primary objective of the examination is to determine if the plan is operating in accordance with the qualification provisions of the Internal Revenue Code and with the terms of the plan document. A second objective is to protect the Government's interest regarding income and excise tax liabilities related to the plan. Most of the qualification provisions and tax issues will fall into the following categories and should be addressed during the audit, as applicable.

  2. Compliance in Form - Plan and Entity Background. Include a brief write-up on the plan’s history, including the most recent favorable determination letter and subsequent amendments.

    1. If a favorable determination letter has not been issued for the plan and trust or if amendments have been made subsequent to the last issuance of a favorable determination letter, determine whether any additional amendments are necessary to make the plan and trust qualified. For additional guidance on verification of prior plan documents, see EP Determinations Quality Assurance Bulletin (QAB) FY 2000, No. 2 (Rev.) dated 7/18/2001.

    2. If the plan was required to be amended in conjunction with a request for a favorable determination letter and proposed amendments were submitted, verify that the amendments were actually adopted.

    3. Ascertain that the appropriate amendments have been made to comply with subsequent statutory and administrative changes.

  3. Package Audit. Determine whether the package audit requirements as specified in IRM 4.71.1.13 and its subsections are satisfied. Package audit requirements vary depending on whether the examination is focused or full scope.

  4. Eligibility/Participation/Coverage. Determine whether all eligible employees are participating in the plan in accordance with the standards of IRC 410.

  5. Vesting. Determine whether the minimum vesting standards of IRC 411 and, if applicable, IRC 416 are met.

  6. Allocations/Accruals. Determine whether the contributions, accruals and forfeitures are calculated correctly, in accordance with the plan provisions and IRC 411. Also, verify that the allocations and/or accruals are not discriminatory under IRC 401(a)(4).

  7. Top-Heavy. Determine whether the plan is top-heavy and if so, that it is operating in accordance with the plan provisions and IRC 416. See IRM 4.72.5 for further technical guidance.

  8. Discrimination.

    1. Verify whether compensation, as defined in the plan, is used for computing plan benefits. Also determine whether the plan’s definition of compensation results in prohibited discrimination. For this purpose, compare compensation as defined in the plan to total compensation paid to the participants. (Review Forms 941, W-2 and payroll records.)

    2. If family members are participants in the plan, ensure that they actually work for the employer and verify that they did not receive favored eligibility, benefits, vesting upon separation, etc., as compared to other participants.

      Note:

      As noted in paragraph (6) above, the allocation and/or accrual methods should meet the discrimination rules under IRC 401(a)(4).

  9. IRC 401(k)/401(m). Determine whether the plan passes the ACP and ADP tests (and multiple use test, if applicable). See IRM 4.72.2, Cash or Deferred Arrangements, and 4.72.3, Employee Contributions and Matching Contributions, for technical guidance on auditing plans with IRC 401(k) and/or 401(m) provisions.

  10. Deduction Limitation. Determine whether the total amount of employer contributions are within the limits set by IRC 404, and that all contributions were timely paid per IRC 404. Verify, in applicable defined benefit plans, that all gains or losses (such as cash surrender values, dividends, refund of premiums, etc.) are used to reduce the cost to the taxpayer in the current or next succeeding year, or are properly amortized. See IRC 404 and 412. See IRM 4.72.15, IRC 404 Examination Guidelines , for technical guidance related to IRC 404.

  11. Minimum Funding. Determine if the minimum funding standards of IRC 412 are met, and if not, determine tax due under IRC 4971.

  12. Review of the Trust.

    1. Inspect the trust fund, balance sheet, the receipts and disbursements statement, and asset source documents to verify the existence and proper title of plan assets. Secure information as to whether the trust has engaged in any of the following: prohibited transactions under IRC 4975(c), (See IRM 4.72.11, Prohibited Transactions, for technical guidance.); transactions that produce unrelated debt financed income under IRC 514; or, an unrelated trade or business as defined in IRC 513.

    2. Verify, in profit-sharing, stock bonus and money purchase plans, that assets were valued annually at fair market value; that participants’ accounts were debited or credited for the change in market value; and that participants were notified of the change in value.

      Note:

      Fair market value must be used to value depreciable assets. Cost less depreciation cannot be used to determine fair market value. See Rev. Rul. 80–155. Also see IRM 4.72.8, Valuation of Assets, for technical guidance.

    3. Examine trust fund assets in order to determine whether the trust has invested in the stock and securities of the employer. If so, ascertain whether there was a violation of the exclusive benefit rule.

    4. Examine the receipts and disbursements schedules and records in detail to ascertain whether funds have reverted to the sponsor or have been used for purposes other than the exclusive benefit of employees or their beneficiaries.

    5. Non-cash contributions by the employer (such as stocks, notes, or other securities including employer stock and securities) should receive special scrutiny before a deduction is allowed.

  13. IRC 415 Limits. Determine whether or not the maximum benefit and/or contribution limits under IRC 415, are exceeded. The plan should contain language, when necessary, that coordinates with other plans of the employer (or related employer) to assure benefit and/or contribution limits are not exceeded. See IRM 4.72.6 and IRM 4.72.7 for technical guidance related to IRC 415.

  14. Distributions. Verify that distributions to participants (terminated or otherwise) have been made in accordance with the plan provisions relating to the form (lump sum, annuity, etc.) and the timing (paid immediately, after a break-in-service, etc.) of distributions, and that the amount distributed was correct. Also check that the employer or trustee has submitted the required reports (i.e., Form 1099-R) pertaining to those individuals, and that the correct tax under IRC 3405 has been withheld. See IRM 4.72.9 and 4.72.10 for technical guidance related to forms of benefits and distributions.

  15. ESOP Plans. Verify that the ESOP requirements under IRC 409 and 4975 have been met. See IRM 4.72.4, ESOPs , for technical guidance.

  16. IRC 403(b) Plans. Follow established procedures as reflected in IRM 4.72.13, IRC 403(b) plans.

  17. Multiemployer Plans. Follow established procedures as reflected in IRM 4.72.14, Multiemployer Plan Examination Guidelines.

  18. SEP Plans. Follow established procedures as reflected in IRM 4.72.17, Simplified Employee Pensions (SEPs) and Salary Reduction SEPs (SARSEPs).

4.71.1.4  (09-15-2006)
Scope of the Examination

  1. The focused examination methodology is the standard approach to conduct examinations.

    1. This methodology requires the examiner to utilize the review of the original return and all supporting information to determine the scope of the examination and which specific issues will be examined.

    2. Under focused examinations, three issues will be identified by EP Classification that the examiner must address in the examination. Based on the pre-audit review, the examiner will normally determine if any additional issues need to be addressed. The examiner may address up to two additional issues without managerial approval. Managerial approval is required if the total number of issues (Classification’s three issues plus any examiner-identified additional issues) exceeds five.

  2. Full scope examinations will only be conducted on training cases, certain designated special project cases and with written approval by the group manager.

  3. Surveying a case also requires written approval by the group manager.

  4. Group managers will establish a process to allow expanding the scope of focused examinations and require written approval if more than two additional issues are selected.

  5. The scope and depth of the examination will depend on a number of factors, for example:

    • Issues identified

    • Adequacy of the books and records

    • Existence of effective internal controls

    • Size of the entity, etc.

  6. Once the issues have been identified, the agent is expected to pursue the examination of each issue to the point where a clear conclusion can be reached regarding the issue.

    1. In deciding the extent to which an issue will be pursued, consider the amount of time necessary to develop the issue in light of all the facts and circumstances.

    2. Extend the examination to include any unusual and questionable items discovered. Remember to get the group manager's written approval if the audit is expanded to include more than five issues.

    3. Indicate in the workpapers the scope and depth of each issue and the reason for termination or extension of its review.

    4. Any issues found that impact the qualified status of the plan will be pursued until either the issue is corrected under EPCRS; or if the taxpayer will not correct the issue, the case is closed unagreed to Mandatory Review. See IRM 7.2.2 for EPCRS procedures. See IRM 4.71.3 for Unagreed Form 5500 case processing procedures.

    5. In the end, a determination of qualification of the plan and exempt status of the trust (and tax liability where appropriate) will be made.

  7. The scope of the examination may depend on the adequacy of the taxpayer’s records. The examiner is expected to continue the examination to a point where it is reasonably certain that the information return requirements and qualification requirements have been fulfilled. If the records are inadequate, the examination should include consideration of the issuance of an inadequate record notice under IRC 4.71.1.17.

  8. All necessary action to protect the Government’s interest must be taken in a case when expiration of the statutory period for assessment of any additional or potential tax is imminent. This responsibility extends not only to the liability of the entity, but also to the liabilities of the related taxpayers. See IRM 4.71.9 and IRM 25.6 for procedures on statute control.

4.71.1.5  (09-15-2006)
Pre-audit Analysis

  1. A pre-audit analysis is required for both focused examinations and full scope examinations.

  2. The steps taken and the conclusions reached during the pre-audit analysis should be recorded in the workpapers.

  3. Prior to contacting the entity, the grade of the case should be verified in accordance with EP Examination Case Grading Criteria per IRM 7.11.2..

  4. Form 5464, Case Chronology Record, is used on all examinations to document all actions taken and all persons contacted.

  5. Prior to sending the appointment letter , analyze the return taking into consideration the items listed in the Examination Program Guide section of Form 5772, EP/EO Workpaper Summary.

  6. All EP examinations must be coordinated with any examination of the related income tax returns. An IDRS transcript of the taxable return can be requested using Form 6882. A BMFOLT (Form 1120) or IMFOLT (Form 1040) transcript of the taxable entity will indicate whether the taxable return is under examination in W&I, SB/SE, or LMSB. Transaction code (TC) 420 indicates that the return is under examination, and TC 421 indicates that the examination has been completed. An AMDIS print should be secured to determine the current status and group number. The EP classification specialist can be contacted at 410-962-9536 to locate the telephone number of the W&I, SB/SE, or LMSB group that has the return.

    1. If a related income tax return is under examination, the EP examination should be coordinated with W&I, SB/SE or LMSB Operating Divisions.

    2. If no related income tax return is under examination, the EP examiner will proceed with the examination.

  7. To the extent possible, IDRS research should also be utilized to provide additional information regarding the employer (including whether or not related returns such as Forms 940 and 941 were filed), the plan under examination, and other plans maintained by the employer. Examiners should use IDRS research to verify filing of certain returns and also to view line items for a particular tax period for a particular return. Form 6882 can be used for the request. Some of the more useful IDRS command codes are listed below. See IRM 4.71.2, Overview of IDRS, for more information on IDRS.

    1. INOLES provides the most current name, address, and filing requirements for the entity. It may also indicate the EINs of subsidiaries.

    2. INOLEP provides a list of all plans maintained by the employer.

    3. INOLET provides both BMF and EPMF information of a particular EIN

    4. EMFOLI also provides a list of plans maintained by the employer along with the years for which a transcript can be requested, and the years for which the return can be viewed through IDRS.

    5. EMFOLD shows the plan administrator information from Form 5500

    6. EMFOLL shows information regarding the plan sponsor such as business code and telephone number. It also includes information regarding the plan’s determination letter, the plan effective date, and termination date.

    7. EMFOLT is a transcript of the Form 5500 filing for a particular tax period. The TC 150 posting date reflects when the return was filed. It is used to determine the statute date. A TC 154 posting indicates that a Form 5330 was filed for that period. The TC 154 posting will also show the IRC section and amount of the tax assessed on the Form 5330.

    8. ERTVU shows the Form 5500 line items for a particular plan and tax period. You can review the Form 5500 series returns for the prior and/or subsequent year or for other plans maintained by the employer.

    9. BMFOLT (for Forms 5330, 1120 and 1065) or IMFOLT (for Form 1040) shows the date that the employer’s taxable return was filed and whether any extensions of time to file were granted.

    10. BMFOLI will provide a list of business returns filed by the taxpayer, the years for which a transcript can be requested, and the years for which the return can be viewed through IDRS using IDRS command code BRTVU. IDRS command code BMFOLI will enable the examiner to determine if Forms 940, Employer’s Annual Federal Unemployment Tax Return, and Forms 941, Employer’s Quarterly Federal Tax Return, were filed by the plan sponsor.

    11. BRTVU (for Forms 1120 and 1065) or RTVUE (for Form 1040) shows line items on a specific return including the pension deduction claimed for a specific tax period.

      Note:

      Effective in 2006, BRTVU and RTVUE will be replaced by TRDBV.

    12. AMDISA using a "P" after the EIN provides a listing of all Forms 5500 under examination. Using no file source code after the EIN provides a listing of all Forms 5330 and 1120 under examination.

    Note:

    Case files received from EP Classification will typically contain the following IDRS prints: AMDISA, BMFOLI, EMFOLI, EMFOLL, EMFOLT and INOLES.

  8. As part of the pre-audit analysis:

    1. ) Request from the taxpayer, a copy of the plan document in effect for the year under examination and all subsequent plan amendments. If the taxpayer has adopted a prototype plan, request the plan adoption agreement, the basic plan document and the opinion letter for the prototype.

    2. Review the return to determine if all required line items and attachments have been completed.

    3. Determine that information on the return is consistent with the Employee Plans Master File (EPMF) data. If not, prepare appropriate input documents when examination is completed.

    4. Review the return for any areas that require special emphasis.

    5. Review income items on the return for indications of unrelated business income.

    6. Verify the statute of limitations date by securing an EMFOLT print or EP Classification Sheet and reconciling the date with an AMDIS print. Any errors should be corrected. A comment should be made in the workpapers stating that the statute date was confirmed. See IRM 4.71.9 for statute control procedures.

    7. Review any prior examination reports, workpapers, technical advice or technical assistance memoranda and correspondence regarding the entity.

    8. Check the EP/EO Determination System (EDS) for information regarding the status of pending requests for determination letters or caveats on determination letters that have been issued. If the examiner discovers that a request for a determination letter is pending, the two cases should be coordinated. Do not close the examination without first ensuring that the determination request will receive favorable treatment. However, the group manager may approve closing the examination without waiting by indicating such approval on Form 5464. The determination file may be requested and worked concurrently with the examination, only with group manager approval.

    9. Secure IDRS prints to verify that related returns were filed in accordance with the package audit requirements discussed in IRM 4.71.13 below.

4.71.1.6  (09-15-2006)
Contacting the Taxpayer

  1. Taxpayers may be contacted by telephone (with written confirmation) or in writing to schedule the initial appointment. Schedule appointments at a time and date convenient to the taxpayer, but within 30 days of the telephone call.

  2. To confirm or set the appointment, send:

    • Letter 1346 for field examinations or Letter 1474 for OCEP examinations

    • Pub. 1EP

  3. Pub. 1EP, Understanding the Employee Plans Examination Process, must be included with all initial notification contacts, including the appointment letter or OCEP notification letter. If it has not been mailed to the taxpayer in advance of the interview, provide it at the initial meeting. The publication fulfills the requirement in IRC 7521(b)(1)(A) that taxpayers be informed of the examination process and their rights under such process at or before the initial interview. See RRA 3503.

  4. Address the letter to the taxpayer at their last known address. Unless another reliable source is available, solicit an INOLES print to determine the taxpayer's last known address.

  5. Specify, in writing, which documents and files are needed for the examination. List the records to be made available during the examination.

  6. Unless facts and circumstances dictate otherwise, the examination should be conducted at the plan sponsor's place of business. IT Regulation Section 301.7605-1(d) states, in part, "A field examination will generally take place at the location where the taxpayer’s original books, records, and source documents pertinent to the examination are maintained. In the case of a sole proprietorship or taxpayer entity, this will usually be the taxpayer’s principal place of business."

  7. Reasons for holding the examination at the plan sponsor's place of business include:

    1. It helps insure the examiners’ time is efficiently used, by having access to source documents where they are stored.

    2. It provides an opportunity for examiners to familiarize themselves with the business operations by inspecting the premises.

    3. It enables the examiner to better evaluate the internal controls in the operation of the plan.

  8. If holding the examination at the plan sponsor's place of business is not a viable option, (for example, if the examiner’s presence would disrupt the business operations), the examiner should request an opportunity to conduct a walk-through of the business premises and to have an opportunity to direct questions the POA cannot adequately answer to the plan sponsor or an employee who can. These visits could be scheduled prior to the start time of the business (for example, before office hours at a doctor’s office).

  9. Although initial contact with the taxpayer may be made in writing, examiners should contact the taxpayer by telephone prior to the audit date to discuss the availability of books and records.

  10. Once an appointment is agreed to, it should be kept unless there are extenuating circumstances.

  11. If the initial contact letter is returned to the Service by the Post Office as undeliverable, take the following steps to obtain the taxpayer’s current address:

    1. Check all possible sources on the EP/EO Determination System (EDS).

    2. Check telephone and/or city directories (if available) for names and addresses of officers, directors, trustees, or plan officials, as well as of the taxpayer.

    3. Request the current address by submitting an IDRS/Master File Information Request, Form 6882, using IDRS Command Code INOLES. The information provided will be from the latest return module that posted to the master file and will include entity and address data. Instructions for completing Form 6882 are found on the back of the form.

    4. Contact the postmaster of the most recent address obtained under steps a. – c., above. Step d. must not be taken unless steps a. – c. have first been taken. The following certification statement is required by the postmaster and must be stamped or typed at the bottom of the request: "Change of address is required for official use. We have searched other known sources of information for the address." Form 4759, Address Information Request-Postal Tracer, (current revision 12-2002), can be used to secure information from the Post Office.

  12. Use Form 5464, Case Chronology Record, to document the steps taken to locate the taxpayer. If the taxpayer’s correct address is found, re-mail the correspondence.

  13. Examiners are not authorized to assure taxpayers that their books and records will be used solely for civil purposes.

    1. If a taxpayer insists upon such assurances, or provides a statement that the books and records are only being made available for limited purposes, find out the taxpayer’s reasons for refusing to furnish the records without restriction. Document the taxpayer's response in the case chronology.

    2. If there is, in view of all known factors, including the taxpayers refusal to furnish records, an indication that fraud exists, consider whether to refer to Criminal Investigation (Cl). Discuss a possible fraud referral with your group manager. If the group manager concurs, contact the EP Fraud Coordinator in EP Special Review. See IRM 25.1 for fraud procedures.

    :

4.71.1.6.1  (09-15-2006)
Employee Contact - RRA Section 3705

  1. RRA section 3705 defines what contact information employees must provide and requires Service employees working tax related inquiries to provide taxpayers with the means to identify the appropriate employee who can address any further questions. Pursuant to RRA 3705, effective January 22, 1999, all Service employees will provide the following information:

    1. During a telephone or personal contact, provide his/her name and badge number.

    2. On all correspondence, a telephone number (local, toll-free, or both) where the taxpayer’s questions can be answered.

4.71.1.7  (09-15-2006)
AIMS Updates

  1. AIMS should be updated anytime there is a change in the status of a case.

    1. For example, AIMS should be updated to status code 12 when contact is made with the taxpayer.

    2. See Document 6476 for other status codes

  2. AIMS should also be updated whenever the statute of limitations is updated.

  3. An AIMS print should be secured and included in the case file anytime an AIMS update is made.

4.71.1.8  (09-15-2006)
Power of Attorney (Form 2848) and Tax Information Authorization (Form 8821)

  1. Form 2848, Power of Attorney and Declaration of Representative , is used to authorize an attorney, certified public accountant, enrolled agent, enrolled actuary, or other qualified person to represent a taxpayer before the IRS. See IRM 1.25.1, Rules Governing Practice Before the Service.

  2. A valid Form 2848 should contain the following information:

    1. Plan or trust name, Taxpayer Identification Number (TIN) of the plan sponsor, plan number and business address of the plan sponsor.

    2. Name, address, and phone number of the designated representative (POA)

    3. Type of tax (income, UBI, excise, employment, etc.) and tax form number.

    4. Year(s) or period(s).

    5. Taxpayer’s signature and date of signature.

    6. The representative must sign and date the declaration (Part II) and enter the designation (i.e., a-h) under which he or she is authorized to practice before the IRS.

  3. In addition, the representative(s) must list the following in the "Jurisdiction/Identification" column:

    1. Attorney—The two-letter abbreviation for the state (e.g., "NY" for New York) in which admitted to practice.

    2. Certified Public Accountant—The two-letter abbreviation for the state (e.g., "CA" for California) in which licensed to practice.

    3. Enrolled Agent—The enrollment card number issued by the Office of Professional Responsibility.

    4. Officer—The title of the officer (e.g., President, Vice President, or Secretary).

    5. Full-Time Employee—The title or position (e.g., Comptroller or Accountant).

    6. Family Member—The relationship to taxpayer (must be a spouse, parent, child, brother, or sister).

    7. Enrolled Actuary—The enrollment card number issued Enrolled Actuary by the Joint Board for the Enrollment of Actuaries.

    8. Unenrolled Return Preparer—The two-letter abbreviation for the state (e.g., "KY" for Kentucky) in which the return was prepared and the year(s) or period(s) of the return(s) they prepared.

  4. If a representative, who is appointed by the taxpayer, is not qualified to sign Part II of Form 2848, the form should not be honored and will be returned to the taxpayer. An invalid Form 2848 should not be treated as authority for the individual to receive tax information.

  5. Although an unenrolled return preparer may still represent the taxpayer with respect to the return that he or she prepared, section 5 of Revenue Procedure 81-38 does limit this authority. An unenrolled return preparer may not represent a taxpayer before Appeals or Collection, execute closing agreements, extend the statute of limitations, execute waivers, execute claims for refund, receive refund checks or sign any documents for a taxpayer. (Detailed information on this is provided in Rev. Proc. 81-38 and Publication 470, Limited Practice without Enrollment).

  6. In a situation where the taxpayer appoints an individual to represent them during an examination and the person appointed is not qualified to sign Form 2848, the taxpayer should be advised to submit Form 8821, Tax Information Authorization. This will authorize the individual to receive or inspect tax return information, but this will not authorize the individual or organization to represent the taxpayer before the IRS.

  7. A copy of Forms 2848 or 8821 secured during an examination should be forwarded before the case is closed to the appropriate Service Center.

    1. If the taxpayer’s place of business is located in Pacific Coast Area, Central Mountain Area, Texas or Oklahoma, the forms should be faxed to the Ogden Accounts Management Center. The fax number is 801-620-4249.

    2. If the taxpayer’s place of business is anywhere else in the continental United States, the forms should be faxed to the Memphis Accounts Management Center. The fax number is 901-546-4115.

    3. The examiner should annotate on the top of the file copy of Form 2848 (or Form 8821) the date the form was sent to the Service Center and the Service Center to which it was sent.

    4. The case chronology record should be annotated to indicate that the POA/TIA form was forwarded to the Service Center.

  8. For other helpful information related to Power of Attorney and third party authorizations, see the IRS website at: http://serp.enterprise.irs.gov/databases/irm-sup.dr/poa.dr/poa-toolkit.htm.

4.71.1.8.1  (09-15-2006)
Overview of Power of Attorney By-pass Procedures

  1. IRC section 7521(c) states that an examiner with the manager’s approval "may notify the taxpayer directly that such officer or employee believes such representative is responsible for unreasonable delay or hindrance of an Internal Revenue Service examination or investigation of the taxpayer" .

  2. The procedures to by-pass the power of attorney (POA) permit the examiner to contact the taxpayer directly and to request any information necessary to complete the examination. See IRM 4.11.55.3.

  3. Under the "By-pass Procedures" , the POA continues to represent the taxpayer, and copies of all correspondence issued to the taxpayer are required to be sent to the representative. The taxpayer may at his/her discretion forward the requested information/documentation through the representative to the examiner.

4.71.1.8.1.1  (09-15-2006)
By-pass Procedures

  1. If any of the following issues occur, the examiner will document the case chronology accordingly.

    1. The representative impedes or delays an examination by failing to submit the taxpayer’s records or information requested by the employee.

    2. The representative impedes or delays an examination by failing to keep scheduled appointments.

    3. The representative impedes or delays an examination by failure to return telephone calls and written correspondence.

  2. If a trend is noted and the examination is being hindered because of the representative, the group manager will be notified of the representative’s actions. The manager will ensure that all reasonable efforts have been taken to deal directly with the representative and that the case file sufficiently details the facts that support how the examination has been delayed or hindered.

  3. If the examiner has not done so already, correspondence sent to the representative will also be sent to the taxpayer. This includes all document requests (IDR’s).

    Note:

    In many cases, the taxpayer may not be aware that the representative is procrastinating and may correct the situation once he/she is made aware of the problem.

  4. Letter 4020-A will be prepared to the representative from the group manager advising the representative of his/her responsibilities under Circular 230 and conveying advance notice of a possible "by-pass" because the representative is violating Circular 230.

    1. Copies of prior document requests, a list of outstanding items and a brief chronology of events will be attached to the letter.

    2. A copy of the Letter 4020-A will be sent to the taxpayer.

  5. If the representative continues to delay or refuses to provide the information requested, written approval should be solicited from the Area Manager's to "by-pass" the representative.

  6. The "by-pass" permits the employee to contact the taxpayer directly. The practitioner can continue to represent the taxpayer, if accompanied by the taxpayer. The representative will be afforded the courtesy of being advised of the time and place for future appointments with the taxpayer.

  7. A summons should be utilized to secure information if both the taxpayer and the representative are both intentionally uncooperative.

4.71.1.9  (09-15-2006)
Third Party Contacts

  1. The provisions of IRC 6103 and the regulations thereunder apply to all third party contacts. See IRM 11.3, Disclosure of Official Information.

  2. Generally, contacts with third parties are made when we are unable to obtain the information from the taxpayer/representative or to verify information provided by the taxpayer/representative. However, employees should make every effort to first obtain information from the taxpayer/representative.

  3. IRC 7602(c) requires the IRS to:

    1. Provide advance notice to the taxpayer that third party contacts may be made.

    2. Periodically provide a list of all third party contacts to the taxpayer.

    3. Provide a list of third party contacts to the taxpayer upon request.

      Note:

      Any tax period under investigation by Criminal Investigation (CI) is not subject to the requirements of IRC 7602(c). Third party contacts to develop a referral to CI are contacts under IRC 7602(c). Other exceptions to the notification requirements are set forth in IRM 4.71.1.9.4.

4.71.1.9.1  (09-15-2006)
Third Party Contact Defined

  1. For purposes of IRC 7602(c), a third party contact has been made when an IRS employee initiates contact with a person other than the taxpayer and asks questions about that taxpayer’s federal tax liability (including the issuance of a levy or summons to someone other than the taxpayer). The statute does not apply to contacts initiated by third parties.

    Note:

    Contacts with federal, state, local, tribal or foreign government officials are also included in this definition, except as noted below in paragraph (3).

  2. Generally, IRS employees should identify themselves when attempting to obtain information from third parties. However, in the limited situation where an IRS employee attempts to reach a taxpayer by telephone, but instead reaches the taxpayer’s secretary, family member or another third party, and the IRS employee does not seek any information from the person who answers the telephone, the IRS employee should not tell the third party that he works for the IRS unless expressly asked by the third party. Employees can only seek additional information from the person answering the telephone if:

    1. The appropriate Letter 3164 has been issued to the taxpayer,

    2. The employee identifies himself as an IRS employee, and

    3. The employee treats the telephone conversation as a third party contact.

      Note:

      If Letter 3164 has not been issued to the taxpayer prior to the telephone call, employees should not seek additional information or identify themselves as IRS employees unless expressly asked.

  3. The following are not third party contacts:

    1. Searches made on computer databases that do not require any personal involvement on the other end (e.g., LEXIS, Information America).

    2. Contacts made with government officials to obtain information that is available to the public (i.e., contacting the Postal Service to obtain a taxpayer’s current address).

    3. Information received where the third–party initiates the contact.

    4. The receipt of unsolicited information from a foreign country pursuant to an exchange of information clause within a tax convention between the United States and that country.

    5. Exchanges of information via tape programs, e.g., State Income Tax Levy Program and Federal Payment Levy Program.

    6. Contacts with individuals who have a valid Power of Attorney for the taxpayer.

    7. Contacts made by the IRS to respond to a request from a treaty partner for information concerning a taxpayer and tax liability of the treaty partner.

    8. Contacts made to obtain information regarding an industry or market segment where specific taxpayers have not been identified.

    9. Contacts made by IRS employees during litigation if the contact relates to a matter and issue being litigated, including, but not limited to, the service of Tax Court subpoenas on third parties by employees.

    10. Contacts made with other IRS employees in the scope of an employee’s official duties, including employees of the Office of Chief Counsel.

    11. Contacts made as the result of unsolicited requests for payoff of a Notice of Federal Tax Lien or to respond to requests for information regarding the priority of a lien (disclosure laws do apply).

    12. When the taxpayer under investigation is a business, contacts made with employees who are acting within the scope of their employment.

    13. Contacts made with third parties to collect taxes for another country as part of a Mutual Collection Assistance Agreement.

  4. Returning an unsolicited call is not considered a third party contact; however a call made after the return call to gather additional information is considered a third party contact. Therefore, it is important to remember to make a reprisal determination during an initial conversation with an informant. See IRM 4.71.1.9.4.3, for specific requirements regarding reprisal determinations.

  5. When employees contact taxpayers who are represented by an authorized power of attorney (POA), be aware that in any situation involving any written contact (including a FAX) between the IRS and a taxpayer, the taxpayer must receive the original copy of the correspondence and the authorized representative must be sent a copy of such correspondence, unless otherwise indicated on the Form 2848, Power of Attorney and Declaration of Representative .

4.71.1.9.2  (09-15-2006)
Notification Requirements

  1. IRS employees may not contact any third party without first providing reasonable notice to the taxpayer.

  2. IRS will issue the notice to the taxpayer when it is determined that there is a reasonable likelihood that a contact will be made. A new Letter 3164 must be issued if the examination is expected to cover a new tax period, third party contacts will be made with respect to this period and the taxpayer has not received a Letter 3164 within the last 12 months.

  3. Letter 3164 is used to provide notification and includes the following information:

    1. Date

    2. Taxpayer’s name, address and TIN

    3. Person to contact, telephone number and ID Card number

  4. The following versions of Letter 3164 are available for use by Employee Plans Examination employees. .

    1. Letter 3164 E (DO) is used for the Office Correspondence Examination Program (OCEP)

    2. Letter 3164 F (DO) is used when a third party contact will be made to verify taxpayer information involving examination issues, e.g., large case (CEP)

    3. Letter 3164 G (DO) is used when a third party contact will be made to obtain taxpayer information involving examination issues, e.g., large case (CEP)

    4. Letter 3164 K (DO) is used when a third party contact will be made in a ruling or determination matter (including compliance statements, closing agreements, etc.)

4.71.1.9.2.1  (09-15-2006)
Notification Procedures

  1. When it is determined that a third party contact is necessary, employees should review the case file to determine if the taxpayer has received the required notification. Another employee or function may have issued the required notice. A copy of Letter 3164 should be in the case file.

  2. If the taxpayer has not received prior notification and a third party contact is necessary, the employee should prepare Letter 3164 and provide it to the taxpayer in accordance with the following instructions.

    1. Prepare the appropriate Letter 3164. On a jointly filed return, provide a separate Letter 3164 to each spouse.

    2. Each Letter 3164 should include the taxpayer’s name, address, TIN, the employee’s telephone number and the employee ID Card number.

    3. Hand carry or mail the letter to the taxpayer’s current address.

    4. Document the case file with the date of the letter and the method of delivery.

    5. Retain a copy of the letter in the case file.

    6. Provide a copy of the letter to the POA.

  3. If Letter 3164 was mailed, do not make any third party contact until 10 days from the date the letter was mailed.

  4. If Letter 3164 was hand delivered, contact can begin immediately, as long as the taxpayer was given the opportunity to provide the information before third parties are contacted.

4.71.1.9.3  (09-15-2006)
Providing Taxpayers with Notice

  1. Pursuant to IRC 7602(c)(2), the IRS is required to provide a taxpayer with a list of third party contacts periodically and also when requested by the taxpayer.

4.71.1.9.3.1  (09-15-2006)
Recording Third Party Contacts

  1. When a third party contact is made, complete Form 12175, Third Party Contact Report Form

    1. The employee who makes a third party contact is responsible for complying with these provisions regardless of which function has control of the case. See IRM 4.71.1.9.4.3, for specific requirements regarding reprisal determinations.

    2. Multiple contacts with the same third party on different dates require a separate Form 12175 for each contact.

    3. If the same employee makes more than one contact with the same third party on the same day, only complete one Form 12175.

  2. Include the following information on Form 12175:

    1. Taxpayer TIN.

    2. Name control.

    3. The telephone number, mail stop number and ID card number of the employee making the contact.

    4. Secondary TIN. Indicate on Line 5 if the recorded contact is for the primary TIN, secondary TIN (spouse on a joint account), or both (joint accounts only).

    5. Date of the contact.

    6. Reprisal Determination (check box if "fear" has been indicated)

    7. Name of third party contacted, if known. If the name of the third party is not known, please refer to the instructions to Form 12175, Third Party Contact Report Form, for the type of information to enter. DO NOT include the address or telephone number of the third party.

    8. Plan number or application form number and control date for certain EP accounts.

    9. Master File tax code and tax period relating to the primary TIN.

  3. When Form 12175 is completed:

    1. Send it to the Third Party Contact Coordinator in EP Special Review as soon as possible after it is completed.

    2. Associate a copy with the case file.

    3. Document the case history to show the action taken.

4.71.1.9.3.2  (09-15-2006)
Third Party Contact Coordinator’s Duties

  1. The Third Party Contact Coordinator’s duties include:

    1. Ensuring that the contact is added to the Third Party Contact database,

    2. Maintaining Forms 12175, and

    3. Providing a contact list when requested by the taxpayer.

4.71.1.9.3.3  (09-15-2006)
Providing Taxpayers the Contact List Upon Request

  1. When a taxpayer requests a third party contact list, the employee receiving the request is responsible for:

    1. Recording the taxpayer’s name, TIN, and mailing address (if different from Master File address), and

    2. Referring the request to the Coordinator.

  2. Taxpayers must submit a separate request for each list of contacts. A blanket request for a list of future third party contacts will not be accepted.

  3. The Coordinator will research the request and prepare Letter 3173(DO).

  4. Letter 3173(DO) will list all third party contacts made after the later of:

    1. January 18, 1999, or

    2. The date the taxpayer received the latest periodic report of contacts.

  5. Letter 3173 (DO) can be hand delivered or mailed to the taxpayer. If mailed, it should be sent to the address provided by the taxpayer or the Master File address.

4.71.1.9.4  (09-15-2006)
Exceptions to IRC 7602(c) Requirements

  1. IRC 7602(c)(3) provides for four situations when the IRS is not required to provide the taxpayer with advance general notice or to include a particular third party contact on the list of third party contacts that we provide to the taxpayer. The exceptions are:

    1. Taxpayer authorizes the third party contact

    2. Jeopardy

    3. Reprisal

    4. Pending criminal investigation

4.71.1.9.4.1  (09-15-2006)
Taxpayer Authorized Third Party Contacts

  1. When a taxpayer authorizes a third party contact,

    1. Prepare Form 12180, Third Party Contact Authorization Form . List each third party the taxpayer authorizes the IRS to contact. A blanket authorization covering all third party contacts is not acceptable.

    2. Secure the taxpayer’s signature and date on Form 12180 (for joint returns, both spouses must authorize the contact).

    3. Document the case history with the date the taxpayer provided the authorization.

    4. Keep Form 12180 (or other written authorization) in the case file.

    5. Continue with documentation of routine case actions, but Form 12175 and/or the database need not be updated with the third party contact information.

  2. Taxpayer authorization can be expressed orally or in writing. Document the case file to reflect the date and method the taxpayer used to authorize the contact. If oral authorization is given, completion of Form 12180 is not required, but would be the best practice. A complete Form 12180, signed by the taxpayer, would avoid any subsequent disputes as to whether the taxpayer authorized a specific contact.

    Note:

    IRC 7602(c) does not require an IRS employee to obtain authorization from the taxpayer in order to contact a third party. A taxpayer may not prevent an IRS employee from contacting a third party by refusing to provide authorization. Obtaining authorization only means that the employee is not required to provide the advance general notice to the taxpayer (if not already provided) or make a record of the contact that was authorized.

4.71.1.9.4.2  (09-15-2006)
Jeopardy

  1. The employee making the contact may determine that providing the taxpayer with the advance general notice or including the name of the third party contact on the list provided to the taxpayer would jeopardize the collection of any tax liability.

  2. If a jeopardy situation exists, take the following actions:

    1. Document the case file with specific information about the third–party contact.

    2. Document the case file with the circumstances surrounding the jeopardy determination.

    3. Complete Form 12175, but do not forward it to the Coordinator.

  3. When the jeopardy situation no longer exists, forward Form 12175 to the Coordinator.

  4. Jeopardy may apply to any type of tax.

4.71.1.9.4.3  (09-15-2006)
Reprisal

  1. If an IRS employee determines that providing the advance notice or a record of a specific contact to a taxpayer may result in reprisal (i.e., retaliation) against any person, prepare a separate Form 12175 to report the reprisal situation. Include only the following information:

    1. Taxpayer Identification Number

    2. Taxpayer’s name control

    3. Employee ID card number, employee telephone number, and employee stop number

    4. Date of contact

    5. Place a check in the REPRISAL box

  2. Send the Form 12175 to the Coordinator for input to the database. The information will be retained in the database, but will not be included in the list of third parties contacted (Letter 3173) that is provided to the taxpayer.

    Caution:

    DO NOT INCLUDE THIRD PARTY INFORMATION ON THE FORM 12175.

  3. The employee making the contact must make a reprisal determination for all third party contacts. The reprisal determination is made on a case by case basis with no blanket determinations for different types of contact.

  4. A reprisal determination may be based on any information available to the employee.

  5. Employees must document the case file with the facts surrounding the reprisal determination.

4.71.1.9.4.3.1  (09-15-2006)
Employee Determination

  1. The employee making the third party contact makes the reprisal determination for all third party contacts (see Delegation Order 259). In some situations, a determination can be made, based on case history, that a person could be subject to reprisal if the taxpayer received the advance notice or notice of a particular third party contact. In these situations, sending the advance notice or notice of a particular contact is not required if doing so may result in reprisal against any person.

  2. If the determination can not be made based upon facts already known, advise the third party that by law, the IRS is required to provide their name to the taxpayer as a third party contact and ask if there is a fear of reprisal.

  3. A "Potentially Dangerous Taxpayer" (PDT) indicator may be a basis for determining that providing notice of a particular third party contact may result in reprisal. However, a PDT indicator alone is not a sufficient basis for determining that sending the advance notice may result in reprisal against any person. However, the employee may be aware of other facts in a particular case from which a determination can be made that sending the advance notice may result in reprisal.

    IF a reprisal determination THEN
    a. is made with respect to sending the advance notice to the taxpayer Do NOT send Letter 3164. Complete Form 12175 as outlined above and document the case file.
    b. is made with respect to providing notice of a specific third party contact Complete Form 12175 as outlined above and document the case file.
    c. cannot be made based upon information already known by the employee Advise the third party that by law the IRS is required to provide their name to the taxpayer as a third party contact and ask if there is a fear of reprisal.

  4. Make sure the third party understands that his/her name will be provided to the taxpayer on a list of third parties contacted, but do not make the reprisal inquiry in a way that would influence the third party. The following suggested language may be used as part of direct third party contact: "By law I am required to include your name on a list of parties we have contacted. This list is sent at least once a year to (state taxpayer’s name). If you believe that including your name on the list may result in reprisal against any person, we can exclude you from the list. Do you have any reason to believe that reprisal against any person may occur’? "

    IF the third party… THEN…
    a. does NOT indicate reprisal concerns Complete Form 12175 and forward it to the Coordinator.
    b. indicates fear of reprisal Document the case file, and prepare Form 12175 as outlined above. Do not question any third party claims to reprisal.
    c. initially indicates no fear of reprisal and later advises there is fear of reprisal Immediately contact the Coordinator and advise them of the situation.
      Prepare a new Form 12175, as outlined above, and submit it to the Coordinator.
      Place a copy of the new Form 12175 at the front of the case file.
      Do not remove the previously completed Form 12175 from the case file.

  5. If a letter is sent to an individual (not a business) third party, include the first part of the suggested language above and add the following: "If you have any reason to believe that reprisal against any person may occur, you should call me at the telephone number listed above by (insert a date that is 10 calendar days from the day the letter is mailed). "

    Note:

    It is not necessary to include the reprisal script when a letter is mailed to a business entity, but it may be appropriate in some situations.

    1. Complete Form 12175, but do not forward it to the Coordinator until after 10 calendar days have passed.

    2. If no fear of reprisal is communicated, then forward the Form 12175 to the Coordinator.

  6. If the third party (described in paragraph (5)) does claim a fear of reprisal,

    1. Document the case file;

    2. Replace Form 12175 with a new form to reflect the reprisal determination (retain previously completed form);

    3. Forward the new Form 12175 to the Coordinator.

  7. Do not provide information to any person that may result in the taxpayer learning the identity of a third party who has indicated a fear of reprisal. This information may be provided to Service employees acting within the scope of their duties (including employees of the Office of Chief Counsel).

  8. The best practice is to always document the case file in any situations involving third party contacts.

4.71.1.9.5  (09-15-2006)
Disclosure Rules - Obtaining Taxpayer Information from Internet Sites

  1. On January 22, 2004, a memorandum was issued by Gale Moore, Acting Manager of EP Mandatory Review, to address concerns related to disclosure law and the use of the internet by IRS employees to obtain taxpayer information.

  2. Applicable law that relates to disclosure and internet research is as follows:

    1. IRC 6103(a)(1) provides that return or return information will be confidential.

    2. IRC Section 6103(b)(2) provides, in part, that return information means a taxpayer's identity, the nature, source, or amount of income, payments, receipts, deductions, exemptions, credits, assets, liabilities, net worth, tax liability, tax withheld, deficiencies, over assessments, or tax payments, whether the return was, is being, or will be examined or subject to other investigation.

    3. IRC Section 6103(b)(6) defines taxpayer identity information as: the name of a person who files the return, his/her mailing address, his/her taxpayer identifying number (as described in section 6109), or a combination thereof.

    4. IRC Section 6103(k)(6) provides that investigative disclosures of return information may be made to the extent that such disclosure is necessary in obtaining information which is not readily available to determine tax liability or the current amount of tax due. Such disclosures will be made only in such situations and under such conditions as the Secretary may prescribe by regulations.

    5. Temporary Treasury Regulation 301.6103(k)(6)-1T(a)(1) provides that an employee of the Internal Revenue Service may disclose return information, of any taxpayer, to the extent necessary to obtain information relating to such official duties or to accomplish properly any activity connected with such official duties.

    6. Temporary Treasury Regulation 301.6103(k)(6)-1T(a)(2) provides in part, that the disclosure of return information is authorized only if the IRS employee reasonably believes the information is not otherwise reasonably available, or if the activity connected with the official duties cannot occur properly without the disclosure.

  3. In light of these provisions of the law, the January 22, 2004 memorandum provides the following guidance for EP employees:

    1. When searching the internet in the performance of official duties in compliance with IRC 6103(k)(6) and Temporary Treasury Regulation 301.6103(k)-1T, the fact that an identifying "cookie" trail is left behind on the internet site does not result in an unauthorized disclosure.

    2. When performing an investigative disclosure under IRC 6103(k)(6), examiners should only disclose return information that is necessary to obtain information relating to such official duties or to accomplish properly any activity connected with such official duties. See Temporary Regulation 301.6103(k)(6)-1T.

    3. Generally, disclosure of a taxpayer’s name and/or address in the pursuit of information posted on the internet for an official purpose will meet the necessity test. However, return information should not be disclosed if the information can be secured without a disclosure.

    4. The necessity for the disclosure of return information beyond a taxpayer’s name and/or address in the pursuit of information posted on the internet for an official purpose should be considered on a case-by-case basis.

    5. Disclosure of a social security number is particularly sensitive. Its use should be carefully considered and used only when necessary.

    6. Based on the narrow interpretations in court cases under IRC 6103(k)(6) and related regulations, we have been advised by Area Counsel and Disclosure that any disclosure of return information beyond the taxpayer name and address during an internet search should be carefully analyzed on a case-by-case basis. Examiners should be alert to the "Necessity Test" as provided by IRC 6103(k)(6) and Temporary Treasury Regulation 301.6103(k)(6)-1T, and that any disclosure of return information should be weighed against this criteria.

    7. Treasury Regulation 301.7602-2(c)(2)(i)(B) clarifies that accessing information from a computer database or an internet web site does not represent a 3rd party contact under IRC 7602.

4.71.1.10  (09-15-2006)
Taxpayer Confidentiality Privilege

  1. IRC 7525 extends the attorney–client privilege in noncriminal cases to communications between taxpayers and other federally authorized tax practitioners. No equivalent confidentiality privilege existed as to communications between taxpayers and other federally authorized tax practitioners prior to the enactment of this provision.

  2. The statute applies to any noncriminal tax matter before the IRS or any noncriminal tax proceeding in a Federal court. It does not apply to written communications between a federally authorized tax practitioner and certain representatives of an entity in connection with the promotion of direct or indirect participation in a tax shelter. This privilege is not automatic, but it must be asserted by the taxpayer. The privilege may be asserted orally or in writing.

  3. This provision is effective for privileged communications made on or after the date of enactment of RRA 3411. This means that certain communications (oral or written) between federally authorized tax practitioners and taxpayers made on or after July 22, 1998, may now be privileged communications within the meaning of the statute and may be withheld from the Service.

4.71.1.10.1  (09-15-2006)
Federally Authorized Practitioners

  1. Federally authorized practitioners are individuals authorized to practice under 31 U.S.C. 330. Generally, this means attorneys, CPAs, enrolled agents and enrolled actuaries as set forth in Circular 230.

  2. Questions as to whether the privilege applies to communications made to other individuals should be referred to Area Counsel.

4.71.1.10.2  (09-15-2006)
Privileged Tax Advice

  1. The statute is not clear as to what does or does not constitute privileged tax advice.

  2. Based upon the Conference Report, it appears that information disclosed for the purpose of preparing a tax return would not be privileged.

  3. This provision was not intended to provide tax practitioners a greater privilege than currently exists between attorneys and their clients.

4.71.1.10.3  (09-15-2006)
Asserting Privilege

  1. When a taxpayer or federally authorized tax practitioner declines to provide testimony or documents citing IRC 7525 confidentiality privileges as the reason, the employee should:

    1. Request that the federally authorized practitioner provide a written statement regarding the reason why it is being asserted, and

    2. Contact Area Counsel for guidance.

  2. A case will cease to be a noncriminal tax matter before the Service only after it is referred to the Criminal Investigation for the assignment of the special agent. Once the matter ceases to be a noncriminal matter, the taxpayer may no longer assert the IRC 7525 privilege.

4.71.1.11  (09-15-2006)
Initial Interview

  1. The initial interview is an important part of the examination process. Interviews provide information not available from other documents. A properly planned and executed interview will provide an understanding of the taxpayer’s financial history, business operations, and accounting records.

  2. An in-depth interview is required for both focused and full scope examinations.

  3. An in-depth interview should be planned in advance to address items specific to the taxpayer under examination. The type of return, potential issues, and relevant facts and circumstances should be considered in the interview plan.

  4. Unless facts and circumstances dictate otherwise, the initial interview should be conducted at the plan sponsor's place of business. IT Regulation Section 301.7605-1(d) states, in part, "A field examination will generally take place at the location where the taxpayer’s original books, records, and source documents pertinent to the examination are maintained. In the case of a sole proprietorship or taxpayer entity, this will usually be the taxpayer’s principal place of business."

  5. Reasons for holding the initial interview at the plan sponsor's place of business include:

    1. It helps insure the examiner's time is efficiently used, by having access to source documents where they are stored.

    2. It provides an opportunity for the examiner to become familiar with the business operations by inspecting the premises.

    3. It enables the examiner to better evaluate the internal controls in the operation of the plan.

  6. If holding the initial interview at the plan sponsor's place of business is not a viable option, (for example, if the examiner’s presence would disrupt the business operations), the examiner should request an opportunity to conduct a walk-through of the business premises and to have an opportunity to direct questions the POA cannot adequately answer to the plan sponsor or an employee who can. These visits could be scheduled prior to the start time of the business (for example, before office hours at a doctor’s office).

  7. If the interview is not conducted with the plan sponsor, it should be conducted with a person having sufficient knowledge concerning the plan’s financial status and operations.

  8. The following provisions under IRC 7521, enacted as part of the Taxpayer Bill of Rights, also affect taxpayer interviews:

    1. IRC 7521(b)(2) requires an agent to suspend an interview if the taxpayer states that he/she wishes to consult with a representative or otherwise seek advice. The taxpayer’s right of consultation will be strictly observed by all agents throughout the examination process and interviews suspended and rescheduled accordingly.

      Note:

      This provision does not apply to an interview initiated by administrative summons and will not be used to repeatedly delay or hinder the examination process. Pub. 1EP advises the taxpayer of this right.

    2. IRC 7521(c) states that an agent cannot require a taxpayer to accompany an authorized representative to an examination interview in the absence of an administrative summons. However, the taxpayer’s voluntary presence at the interview can be requested through the representative as a means to expedite the examination process. This does not affect the agent’s right to conduct an on-site inspection of the organization’s facility.

  9. During the initial interview, the examiner should include an explanation of the examination process and appeal rights, as set forth in Pub. 1EP, Your Rights as a Taxpayer. The case file should contain documentation that Pub. 1EP was issued to the taxpayer.

  10. The workpapers should document who was interviewed and the extent of the issues discussed. Interviews should be documented in sufficient depth to give a clear understanding of the taxpayer and the plan operations.

4.71.1.12  (09-15-2006)
Verbatim Recordings

  1. Requests by taxpayers or their representatives to make tape, stenographic or other verbatim recordings of examination proceedings will ordinarily be allowed, except where the taxpayer’s or representative’s behavior is clearly disruptive of the normal examination process or investigative proceeding. Requests to videotape or otherwise film examination proceedings will not be granted.

  2. In situations where a taxpayer or his/her representatives requests to make tape, stenographic or other verbatim recordings of examination proceedings, the examiner will generally concur subject to the following provisions:

    1. Group manager approval is secured prior to the recording.

    2. The taxpayer and/or representative furnish his/her own recording equipment.

    3. The examiner/group manager may also record the proceeding.

    4. The recording takes place in a suitable location, ordinarily in IRS offices.

  3. Immediately refer any request to make a tape, stenographic or other verbatim recording to the group manager for approval. If granted, the manager will arrange an appropriate time and suitable location in an IRS office where equipment is available to make the Service’s recording.

  4. If a taxpayer, legal representative, or witness appears in an examination proceeding and requests to make a verbatim recording without the Service’s prior knowledge of this intent, the examiner, with approval of the group manager, may attempt to make arrangements for space and recording equipment in order for the proceedings to continue.

  5. At the outset of the recording, the examiner must identify himself/herself, the date, time, place, and purpose of the proceeding. Each participant in the proceeding also must identify himself/herself, his/her role in the proceeding, and acknowledge and consent to the making of a verbatim recording. If an additional participant arrives or a participant leaves the proceeding, note these facts on the recording.

  6. When written records are presented during the proceeding, they must be described in sufficient detail to make the verbatim recording a meaningful record when matched with the other documentation contained in the case file.

  7. At the conclusion of the proceeding, state that the proceeding has been completed and the recording is ended.

  8. The recording produced by the Service should be immediately reviewed for clarity and substance and, if needed, a complete written report of the conference should immediately be prepared.

4.71.1.13  (09-15-2006)
Package Audit Requirements

  1. During the course of auditing the assigned return, the EP examiner should determine whether the plan sponsor is filing or has filed other federal tax or information returns he/she is required to file. In the interest of conserving resources, increasing compliance, and reducing multiple contacts with taxpayers, this responsibility also extends to various returns under the jurisdiction of Large and Mid-Size Business (LMSB), Small Business/Self-Employed (SB/SE), or Wage and Investment (W&I) (collectively referred to as Exam Functional Units). See Policy Statement P-4-4 in IRM 1.2.1.4.2

  2. As discussed in paragraph 6 of IRM 4.71.1.5 above, during the pre-audit analysis phase of the examination, EP examiners should utilize internal sources of information such as the Integrated Data Retrieval System (IDRS) to verify the filing of prior and subsequent year Forms 5500 series returns, related returns, and other returns the taxpayer is required to file. Utilizing internal sources will decrease taxpayer burden to provide copies of returns at the time of the actual examination. With respect to the required inspection of prior and subsequent Forms 5500 series returns, as provided in IRM 4.71.1.13.1, ERTVU can be used to view the Form 5500 line items for a particular tax period to determine audit potential.

  3. Examples of returns that fall under package audit requirements for a full scope examination include:

    • Related EP returns — Forms 5500 series, 5330, 990-T

    • Employment taxes — Forms 940, 941, W-2, 1099-MISC

    • Forms 1099-R

    • Plan sponsor returns — Forms 1065, 1120, 1040, 990, etc.

  4. For focused examinations the following guidelines apply:

    1. In all instances, the filing of Forms 5500 for the prior and subsequent year of the plan being examined should be verified. This can be verified by the review of an EMFOL print.

    2. In all instances, the filing of Forms 940, 941 and the plan sponsors tax return (e.g., Form 1120) for the periods corresponding to the plan year under exam should be verified. For example, if the plan year ending 6/30/2004 is being examined, the examiner must verify that Forms 941 for the last two quarters of 2003 and the first two quarters of 2004 were filed, and that Forms 940 for 2003 and 2004 were filed. Likewise, the filing of the Form 1120 for the 6/30/2004 tax year (or the tax year in which the plan year ends) should be verified. The filing of Forms 940, 941 and the plan sponsor's tax return can be verified by the review of a BMFOLI print.

    3. The filing of the other forms listed above should be verified if they relate directly to one of the issues being addressed in the examination. For example, the filing of Forms 1099-R should be verified if plan distributions are being addressed as an audit issue.

  5. If the taxpayer has not filed a required return, attempt to obtain the delinquent return (unless fraud or willful failure to file is indicated). See IRM 4.71.3, Unagreed, Delinquent and Substitute Form 5500 Examination Procedures, for delinquent and substitute Form 5500 procedures.

  6. If the taxpayer refuses to file a required return and the return is under the jurisdiction of EP, discuss the issue with your manager and determine whether an examination of that year should be initiated.

  7. If a return has not been filed that is not under the jurisdiction of EP, make a referral on Form 5666 as specified in IRM 4.71.6.6.

  8. If it is determined that an issue exists on a return that is not under the jurisdiction of EP, make a referral on Form 5666 as specified in IRM 4.71.6.6.

  9. If it is determined that an issue exists on the related income tax return (i.e., Forms 1120 or 1040), refer to IRM 4.71.4 to determine whether a discrepancy adjustment should be initiated or a referral should be made to the appropriate Exam Functional Unit.

  10. To satisfy the package audit requirements, the workpapers should include documentation to support the audit steps taken and the conclusions reached.

    1. Specify on Form 5773, EP Workpaper Summary Continuation Sheet, (or equivalent workpaper) that the package audit procedures were considered; list those returns/forms required to be filed and indicate whether they were filed by the taxpayer. See IRM 4.71.1.14.4 below.

    2. State any further action warranted and indicate the specific action(s) taken.

4.71.1.13.1  (09-15-2006)
Prior and Subsequent Year Returns

  1. During the course of the examination, the examiner should inspect both the prior and subsequent year Form 5500 series returns of the plan being examined for potential examination issues, such as recurring issues or transactions that may adversely affect the plan’s qualified status or the trust's exemption for the year assigned for examination or tax liability of the plan sponsor.

  2. If the taxpayer is unable to provide retained copies of these returns, the agent should:

    1. Request a transcript (use command code EMFOLT on IDRS) to determine if the returns were filed; and

    2. Request a transcript (use command code ERTVU on IDRS) to view the Form 5500 line items for a particular tax period, order the original returns from the Federal Records Center, or obtain a RICS return from EP Classification.

  3. The examiner should document in the workpapers that prior and subsequent returns were inspected, and a comment should be made as to whether or not any potential issues were found.

  4. Unless there are compelling reasons for examining prior or subsequent year(s) returns, they should not be examined. If an examination is warranted, the supporting reasons should be included in the workpapers. An examination of prior or subsequent year returns may be warranted if:

    1. A potential substantive compliance issue is identified, or

    2. An issue is developed during the examination of an originally assigned return that carries back or over to the prior and/or subsequent year.

      Note:

      If, for example, a revocation of exempt status is being proposed in the year under examination, all subsequent years returns, due and filed, will normally be included in the examination. If the subsequent year returns are not included in the examination, the group manager will prepare a written statement for inclusion in the workpapers giving the reasons the subsequent years are not included.

  5. Obtain group manager approval to extend an examination into either the prior and/or subsequent years. The examiner will document the group manager’s approval to extend the examination to subsequent years in the workpapers or in the case chronology record. If the examination is extended to a prior year, the group manager will prepare a written statement of approval for inclusion in the workpapers.

  6. When the decision is made to examine prior or subsequent year return(s), the examination should be conducted concurrently with the assigned return. The examiner should ensure that sufficient time remains on the statute of limitations. See IRM 4.71.9 for information on statute of limitations.

  7. The taxpayer must be informed in writing of the decision to examine a prior or subsequent return.

  8. Complete Form 5597 when establishing a related Form 5500 on AIMS. See IRM 4.71.3.5 for instructions on completing Form 5597. The group manager will sign and date requests for returns or for establishment on AIMS, and will ensure all codes entered are correct.

  9. If the examiner is unable to secure the original return or if closing would be delayed by awaiting receipt of the original, the examiner may close the case based on the taxpayer’s retained copy. However, the original returns must be secured in the following instances:

    • Unagreed cases involving fraud

    • Jeopardy assessments

    • When the closing is on the basis of a notice of deficiency

    • When a statute of limitations of six years is being pursued

  10. If, during the examination of the assigned return, the examiner obtains information that indicates potential substantive noncompliance in subsequent year returns that have not yet been filed (or have been filed but not yet been processed through the EFAST system), Form 5666, TE/GE Referral Information Report, should be prepared and forwarded to EP Classification (See IRM 4.71.6.5).

4.71.1.13.2  (09-15-2006)
Employment Taxes

  1. During the course of an EP examination, verify that Forms 940, Employer’s Annual Federal Unemployment Tax Return, and Forms 941, Employer’s Quarterly Federal Tax Return, were filed by the plan sponsor for the same period of the 5500 exam.

  2. This should be done during the pre-audit analysis phase of the examination through the use of IDRS command code BMFOL. See paragraph 6 of IRM 4.71.1.5 above.

  3. During an audit of a plan, be alert to possible employment tax issues involving the plan sponsor (i.e. the employer). For example, when determining whether the eligibility and coverage requirements of IRC 410 are met, an examiner must verify that all eligible employees are being covered by the plan. Therefore, during the interview, inquire whether the employer uses contractors, subcontractors, commissioned employees, or casual labor. Additionally, review the Forms 1099-MISC filed by the employer to identify any potential eligibility or coverage issues related to misclassification of employment tax status with respect to employees and independent contractors. See IRM 4.23.5 for helpful information on determining whether an individual is an employee or independent contractor.

  4. If it is determined that a possible classification issue exists, contact an Employment Tax Specialist through the Specialist Referral System. See IRM 4.71.6.9 for more information.


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