Ordering Information
U.S. Department of Energy
Office of Scientific and Technical Information
Energy Science and Technology Software Center
P.O. Box 62
Oak Ridge, TN 37831
(865) 576-2606 TEL
(865) 576-6436 FAX
The physical address (used for overnight delivery) is:
U.S. Department of Energy
Office of Scientific and Technical Information
Energy Science and Technology Software Center
1 Science.gov Way
Oak Ridge, TN 37830
After a customer receives an official price quote, full payment must be made in advance to ESTSC before an order can be processed.
Payment options include:
U.S. currency using financial instruments drawn on U.S. banks (checks or electronic funds transfers)
Use of a valid credit card (VISA, MasterCard, Discover, PrivateIssue and Bravo) If ordering by credit card, please PRINT, complete and return the Credit Card Order Form to the ESTSC.
Purchase orders (without advance payment) may be accepted from DOE, DOE Contractors, and other Federal agencies
ESTSC staff will begin to process an order for scientific and technical software once the payment and signed site license agreement are received. If the forms
are not in order, ESTSC will contact you. No further action will be taken until all required information and/or payment is received. The software package will be delivered via
First Class U.S. Mail unless otherwise requested. If express delivery is requested, your account will be charged for any additional costs. Orders are processed within three
to five days business days.
