Mission |
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To provide timely, comprehensive
administrative services to researchers and support staff
to facilitate and enhance Institute research efforts. |
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Team Vision |
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To be recognized
as "the" premier
administrative services team of the National
Institutes of Health (NIH) delivering exemplary
customer service and positively
impacting the research mission. |
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Leader
Vision |
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To be high
on the list of National Institutes of Healths
(NIHs) best intramural programs delivering exemplary
support to a critical scientific mission. |
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Values |
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Accountability |
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Credibility |
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Professionalism |
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Accuracy |
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Customer Service |
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Respect |
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Communication |
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Fun |
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Teamwork |
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Creativity |
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Integrity |
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Timeliness |
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Guiding Principles |
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We will
provide superior, customer-friendly
service in a professional manner. |
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We will
operate with integrity,
exhibit responsible stewardship, and adhere to prescribed
standards, policies and procedures, and legislation. |
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We will
be a highly cohesive TEAM,
willingly cooperating to accomplish the mission. |
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We will
remain knowledgeable
in all aspects of our positions, seek self-improvement,
and promote professional development and training. |
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We will
be responsive, productive,
timely, and accurate
demonstrating quality
outcomes prior to suspense dates. |
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We will
remain flexible,
poised to deal with change, and excel when challenged.
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We will
embrace innovation;
constantly seeking opportunities to improve processes
and enhance effectiveness and efficiency to positively
impact operations. |
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We will
exceed internal and external
customers expectations - promoting excellence
by ensuring an outstanding experience for every customer
with every encounter with the ASB. |
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We will
build innovative business
processes continually seeking new ways
to service our customers. |
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We will
develop exceptional staff
setting high expectations and incorporating great
training/staff development. |