Human Resources Systems - Log In Information and Help Desk Contacts

Listed below are links to the instructions for logging into each HR System, as well as links to the Help Desk for each system. The systems have been divided into:

Self-service HR systems for NIH Employees
Additional HR systems for employees performing HR related functions

Self-service HR Systems for NIH Employees

eOPF

Quick Reference Guide: eOPF Log In Tips - First Time Logging in the System (.pdf)
Quick Reference Guide: eOPF Log In Tips - Forgot Your User ID or Password (.pdf)
Help with eOPF - includes Help Desk contact information
Help with eOPF for HR Staff

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HR Portal

How to logon to the NIH Portal
If you have trouble logging in, please call the NIH Help Desk (301-496-4357) or submit a service request online at http://ithelpdesk.nih.gov/

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HRIBS

To access HRIBS go to http://silk.nih.gov/hribs/ and use your network User Name and Password (that you would use to sign on to your computer or e-mail)
If you have trouble logging in, please call the NIH Help Desk (301-496-4357) or submit a service request online at http://ithelpdesk.nih.gov/

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ITAS

To access ITAS go to https://itas.nih.gov/ and use your network User Name and Password (that you would use to sign on to your computer or e-mail)
If you have trouble logging in, please call the NIH Help Desk (301-496-4357) or submit a service request online at http://ithelpdesk.nih.gov/

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myPay

New Employees

New Employees should receive their myPay PIN approximately 4 to 6 weeks after their start date.

Until an employee receives their myPay pin, they must contact the Benefits Office to start, change, or stop their TSP contributions. The employee will be instructed to complete a Thrift Savings Plan Election form (TSP-1). The employee should contact CSD if they need to take any of the following actions:

Home address change

direct deposit change

Start, change, or stop allotments

Start, change or stop savings bonds

Change Federal and/or state tax withholdings

If you do not receive a PIN within 4 to 6 weeks, please contact the DFAS Centralized Customer Support Unit toll-free at 1-888-DFAS411 or 1-888-332-7411. This support line is available Monday through Friday, 7:00 A.M. to 6:30 P.M. Eastern Standard Time.

Current Employees

If you have misplaced your myPay PIN, you may request a new one in one of two ways. One of which is by selecting “New Pin” on the myPay (DFAS) website. Please make sure you use the “Go” button to finalize your request. Using this method your PIN will be mailed to your current address of record within 7 to 10 business days.

If you need it sooner, your second option is to send a fax to 216-367-3549. You will need to include in your request your name, a daytime phone number, and a copy of your NIH ID, and you must sign the fax. Upon receiving your fax, the Defense Finance & Accounting Service (DFAS) will reset your PIN using the last 5 numbers of your SSN as your temporary PIN. You will then be able to log in within 3 days using your temporary PIN. Upon logging in, you will be prompted to reset your PIN.

If you encounter problems with your PIN or technical issues using myPay (DFAS), contact the DFAS Centralized Customer Support Unit toll-free at 1-888-332-7411. This support line is available Monday through Friday, 7:00 A.M. to 7:30 P.M. Eastern Standard Time. The Centralized Customer Support Unit can provide assistance on how to use the options available to you in myPay. The Centralized Customer Support Unit will also provide support for establishing and changing your PIN.

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TSP

If you are a new employee your TSP password and account number will be mailed to you.
If you have lost or forgotten your TSP Account Number you can request new ones through the TSP Account Access website.
- Request a new Account Number
- Request a new Web Password

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Additional HR Systems for employees performing HR related functions

Data Warehouse (HR) | Capital HR | All Other Systems

Data Warehouse (HR)

The Password for the DWQuery and HRDB Web Reports tools is your CIT RACF (Titan) password. For the CIT RACF password, you can set a new Titan (RACF) password at http://cims.cit.nih.gov/ned/password.cfm. If you need further help, call the NIH Help Desk at 301-594-6248 for assistance.

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