Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
SE0438 | MMA - Medicare Prescription Drug, Improvement, and Modernization Act - Skilled Nursing Facility Consolidated Billing and Services of Rural Health Clinics and Federally Qualified Health Centers | N/A | JA0438 |
SE0453 | MMA - Proposed Implementation of the Physician Scarcity Bonus and Revision to the Health Professional Shortage Area (HPSA) | N/A | JA0453 |
SE0469 | MMA - The Centers for Medicare & Medicaid Services (CMS) Recovery Audit Contract (RAC) Initiative | N/A | JA0469 |
SE0501 | MMA - Coming Soon - The New Medicare Prescription Drug Program | N/A | JA0501 |
SE0502 | MMA - The Facts for Providers Regarding the Medicare Prescription Drug Plans That Will Become Available in 2006 | N/A | JA0502 |
SE0504 | The Centers for Medicare & Medicaid Services (CMS) Consolidation of the Claims Crossover Process | N/A | JA0504 |
SE0505 | The Centers for Medicare & Medicaid Services (CMS) Doctors' Office Quality Information Technology Demonstrations: Providing Leadership in the Adoption of Electronic Health Records | N/A | JA0505 |
SE0506 | How to Locate Specific Transmittals/Change Requests (CRs) of Interest That Are Posted on Centers for Medicare & Medicaid Services (CMS) Web Sites | N/A | JA0506 |
SE0507 | Prosthetics and Orthotics Ordered in a Hospital or Home Prior to a Skilled Nursing Facility Admission | N/A | JA0507 |
SE0509 | Fact Sheet Available on "Inpatient Rehabilitation Facility Classification Requirements" | N/A | JA0509 |