Contractor Provider Customer Service Resources
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Content Section
Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
There are 667 items in this list.
R438CP | Fiscal Intermediary Standard Paper Remittance Advice Changes | 3645 | JA3645 | R515CP | Update to 100-04 and Therapy Code Lists | 3647 | JA3647 | R34BP | Pub. 100-02, Chapter 15, Sections 220 and 230 Therapy Services | 3648 | JA3648 | R36BP | Pub. 100-02, Chapter 15, Sections 220 and 230 Therapy Services | 3648 | JA3648 | R440CP | Updating the Common Working File Editing for Pap Smear (Q0091) and Adding a New Low Risk Diagnosis Code (V72.31) for Pap Smear and Pelvic Examination | 3659 | JA3659 | R17DEMO | Demonstration Project for Medical Adult Day-Care Services | 3660 | JA3660 | R437CP | Revisions and Corrections to the Medicare Claims Processing Manual, Chapter 6, Section 30 and Various Sections in Chapter 15 | 3664 | JA3664 | R467CP | Modifications to Duplicate Editing for Dispensing/Supply Fee Codes for Oral Anti-Cancer, Oral Anti-Emetic, Immunosuppressive and Inhalation Drugs | 3666 | JA3666 | R461CP | Processing Durable Medical Equipment (DME), Orthotics, Prosthetics, Drugs, and Surgical Dressings Claims for Indian Health Services (IHS) and Tribally Owned and Operated Hospitals or Hospital Based Facilities including Critical Access Hospitals (CAHs) | 3674 | JA3674 | R459CP | Full Replacement of Change Request (CR) 3427, Transmittal 342, Issued on October 29, 2004- Change to the Common Working File (CWF) Skilled Nursing Facility (SNF) Consolidated Billing (CB) Edits for Ambulance Transports to or from a Diagnostic or Therapeutic Site | 3676 | JA3676 |
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