Medicare Provider Contact Centers are able to close for up to 8 hours per month for provider Customer Service Representative (CSR) training and/or staff development.  For more information, refer to CR# 3951 or contact providerservices@cms.hhs.gov

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CR3951 [PDF 229KB] Training Topics: September 2008 Training Topics [ZIP, 20KB] August 2008 Training Topics [ZIP, 20KB] July 2008 Training Topics [ZIP, 17KB] June 2008 Training Topics [ZIP, 14KB] May 2008 Training Topics [ZIP, 12KB] April 2008 Training Topics [ZIP, 12KB] March 2008 Training Topics [ZIP, 10KB] February 2008 Training Topics [ZIP, 12KB] January 2008 Training Topics [ZIP, 12KB] December 2007 Training Topics [ZIP, 12KB] November 2007 Training Topics [PDF 85KB]
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